Video Reviews
An incredibly unique product that provides search and social media data points like no other.
304 Quid Reviews
Overall Review Sentiment for Quid
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I enjoy the ease of use while using Quid. After we tried the users they were able to adapt and utilize the platform for client work across the firm. I also love the graphics the program produces as well as the why we are able to pull content and add it directly into our decks etc. The system is extremely customizable to fit the needs of the firm as well as the client's needs. Review collected by and hosted on G2.com.
There can be a learning curve for new users. Once you get the hang of the software it can be easier to use. But out of the box, it can be intimidating, to say the least. Review collected by and hosted on G2.com.
Helpful support staff that are quick to respond to help you get the insights you need. Review collected by and hosted on G2.com.
The limit on historical Twitter data, paying extra for a history days quota on top of the annual fee is a bit steep and sometimes limits our work when it would be useful to have 100% of historical data but not useful enough to justify the extra costs. Review collected by and hosted on G2.com.
I use Quid like anyone would use Google Search. With Quid, I can quickly ramp up my understanding and knowledge of any topic I'm asked to research by our engineers, designers, and/or business development teams. Review collected by and hosted on G2.com.
Not much to dislike. It can, however, take time to learn how to build a strong and effective search query. But when I do need help, I simply ask our Quid representative! Review collected by and hosted on G2.com.
Quid's ability to quickly make sense of vast news flows and conversations. How it displays the data is a huge favorite with my colleagues and clients. Review collected by and hosted on G2.com.
It needs to add more language capabilities. Review collected by and hosted on G2.com.
This is a platform that provides you with an analysis of social networks to drive your company to obtain the best results of the behavior of the audience, points of interest, so you can differentiate nuances and quantify them. You can create a constant workflow in your team and generate a greater experience for potential clients, increase your income and sales, as well as channel your work into what your clients are interested in. Its interface is good and easy to use. Review collected by and hosted on G2.com.
our experience has been satisfactory and we have obtained good and gratifying results, we did not present any type of problem or inconvenience. However, the sentiment analysis could be improved since sometimes it presents a flaw that could count as something negative for the platform, this does not mean that it is bad software, but it could offer better performance for the user. Review collected by and hosted on G2.com.
The responsiveness of our Account Manager, Jesse Japitana - he is always thoughtful and very helpful. Review collected by and hosted on G2.com.
Quid generates a complex data set, which can take some time to navigate. But, that is the nature of the beast! Review collected by and hosted on G2.com.
Quickly understanding sentiment drivers of our audience towards a product launch or campaign.
Looking at how followers interact on Twitter across competitors, talents, players, etc.
AI is most developed from all social listening tools.
The API. Review collected by and hosted on G2.com.
Inflexibility of the platform. If you have used any BI tool or other tools within social listening, you will soon see that there are limitations in charting and dashboarding.
Writing boolean is limited, but AI helps to refine what you need to look into. Review collected by and hosted on G2.com.
I love the ability to dig into the subconscious mindset of consumers, and to quantify the volume of conversations in regard to specific topics. Review collected by and hosted on G2.com.
Nothing specific comes to mind at this time Review collected by and hosted on G2.com.
The best part about Quid is the fact that it outputs an extremely useful insight on how the world is viewing a certain topic. It provides details that can not be easily obtained by just 'googling', and the search terms and search conditions are very easy to modify. It is highly likely that you can obtain the information you need when searched appropriately.
The features like timeline, sentiment analysis, etc would highlight key trends that is necessary for the researcher to delve further.
The visualisation is powerful, and easy to modify with regards to organising clusters and sub-clusters. Review collected by and hosted on G2.com.
The one thing that I would appreciate Quid improving is the naming of the cluster. I understand the naming of clusters to be such that the longer and precise the names of clusters are, the better. For example, it is far more useful to name a cluster "applications of AI to reduce false negative rates in fraud detection in banking operations" rather than just "AI in banks". I sometimes find that Quid does not name clusters in the most precise way. Although this is understandable due to the nature of how it works, it makes the researcher hovering over each dot (article) in the cluster and trying to identify what the cluster is actually talking about.
As far as I understand, the outputs of the clusters also provides a list of keywords that commonly appear in the cluster, and it is not unusual to find more insightful words in the list of keywords than the default names.
Now, whereas this may be due to the result of using poor search terms failing to output detailed clusters, I would appreciate if the naming of the clusters are reviewed so that there can be ways where the naming of the clusters can be improved to better highlight the contents of the articles. Review collected by and hosted on G2.com.
