Quid
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4.3 out of 5 stars
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Quid Reviews & Product Details - Page 28

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Quid Overview

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What is Quid?

Quid stands at the forefront of AI-driven consumer and market intelligence. Our Generative AI provides organizations with an unparalleled, holistic insight into customer context. Beyond just capturing data, Quid enables organizations to see data through the lens of the future. By moving beyond data analysis, Quid predicts future trends, bridging data collection with predictive accuracy. Trusted by the world’s largest companies, including Ogilvy, T-Mobile, Lufthansa, and Walmart, Quid is the go-to partner for an in-depth understanding of customer and market dynamics. Explore our product suite at www.quid.com

Quid Details
Product Website
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Languages Supported
Arabic, Bengali, Bulgarian, Catalan, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Hebrew, Hindi, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Korean, Latvian, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)
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Product Description

Quid stands at the forefront of AI-driven consumer and market intelligence. Our Generative AI provides organizations with an unparalleled, holistic insight into customer context. Beyond just capturing data, Quid enables organizations to see data through the lens of the future. By moving beyond data analysis, Quid predicts future trends, bridging data collection with predictive accuracy. Trusted by the world’s largest companies, including Ogilvy, T-Mobile, Lufthansa, and Walmart, Quid is the go-to partner for an in-depth understanding of customer and market dynamics. Explore our product suite at www.quid.com.

How do you position yourself against your competitors?

Using Generative AI, Quid is the only platform that provides a holistic view of your customers’ context. Going beyond just capturing data, we look at data through the lens of the future. Smarter than just listening. More intuitive. More insightful. Turning patterns into predictions and predictions into profits. The tools of yesterday will leave you and your business stuck in the past. Because we know, now more than ever, the only way to get ahead is to look ahead.

-Streamline data interpretation using Generative AI so you can cut through the noise and focus on what matters.

-Identify market blind spots and unmet customer needs through real-time data streams.

-Continuously translates trillions of data points from a vast number of reliable sources for actionable insights.

Seller Details
Seller
Quid
Company Website
Year Founded
2004
HQ Location
Santa Clara, CA
LinkedIn® Page
www.linkedin.com
287 employees on LinkedIn®
Description

Quid is a data analytics and visualization platform that enables organizations to analyze large volumes of unstructured data. By utilizing advanced machine learning and natural language processing techniques, Quid helps users uncover insights, trends, and relationships within their data. The platform is designed for businesses seeking to enhance their decision-making processes through comprehensive data analysis and visualization tools. For more information, visit their website at https://www.quid.com/.

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Overview Provided by:
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Recent Quid Reviews

Verified User
C
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Quid for Finance & Accounting"
It will help to analyse and keep a track of reports from regulatory bodies, aiding us to study their impact on internal policies. Even for client c...
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Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Great tool for educational institutions"
We can analyse student feedback by using this tool. Additionally, it could aid in curriculum development and research and publication activities. I...
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Karan G.
KG
Karan G.Small-Business (50 or fewer emp.)
4.0 out of 5
"Decent experience using the service"
I liked the interface it's quite simple and effective.
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Quid Media

Quid Demo - Take a Product Tour!
https://www.quid.com/product-tours/ai-suite
Quid Demo - Transform data into actionable insights.
As the market leader in data visualization and analysis, Quid Discover offers unmatched flexibility and depth. Its intuitive interface allows users to explore real-time insights, visualize connections, and customize outputs to fit their needs. Whether analyzing industry trends or tracking emergin...
Quid Demo - Brand vs Category Theme Cross-Tab Analysis
Brand comparison by category theme.
Quid Demo - Analyze Industry Landscapes 3x Faster with Quid Compete.
Built for businesses looking to dominate their industry. Quid Compete’s AI-driven technology enables you to generate insights and benchmark performance up to three times faster, facilitating swift strategic decisions in for your dynamic and fast paced market.
Quid Demo - Quid AI Suite
Quid is at the forefront of AI-powered consumer and market intelligence, serving as a compass in a rapidly changing business landscape. With a foundation built on advanced AI, Quid processes vast amounts of structured and unstructured data, translating it into actionable insights that drive busin...
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Video Reviews

Review by Victor K.
Quid review by Victor K.
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An incredibly unique product that provides search and social media data points like no other.
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304 Quid Reviews

4.3 out of 5
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304 Quid Reviews
4.3 out of 5
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Quid Pros and Cons

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Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for QuidQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Jeremiah S.
JS
Product Manager / Product Owner
Wireless
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Quid?

Netbase has the most advanced natural language processor on the market and has an intuitive user interface controlling very powerful features. Review collected by and hosted on G2.com.

What do you dislike about Quid?

It is a bit pricey and isn't part of a full marketing suite. Review collected by and hosted on G2.com.

Recommendations to others considering Quid:

Think about meaningful objectives prior to the demo. In other words, think about how you will use it and have some things to track. Review collected by and hosted on G2.com.

What problems is Quid solving and how is that benefiting you?

I first used the product at Northwestern University in the graduate IMC program to glean deep consumer insights using a qualitative research technique called netnography (i.e. web-based ethnography). I then used it for initial customer research before launching my start-up. I later recommended it as part of a consulting project for a home automation brand. Review collected by and hosted on G2.com.

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Christy W.
CW
Associate Consumer Strategist
Marketing and Advertising
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Quid?

The new operating system is very easy to use and pick up on. Word clouds and sentiments are very helpful in presenting trends and insights to clients. Review collected by and hosted on G2.com.

What do you dislike about Quid?

Some aspects could be stronger. For instance, in Insight Composer you were easily able to highlight peaks in conversation with the stream located right below. Also wish there were training videos. Review collected by and hosted on G2.com.

Recommendations to others considering Quid:

Have someone train you in the program first - I don't think it is very easy to figure out the software on your own. Review collected by and hosted on G2.com.

What problems is Quid solving and how is that benefiting you?

Look for key trends in the market place, seasonality of brand conversations, how campaigns or promotions impact user conversation. Netbase has been very helpful in providing these insights. Review collected by and hosted on G2.com.

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Verified User in Marketing and Advertising
AM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Quid?

It's very easy to get started with this tool with the user friendly interface. Putting the query is easy and straightforward. You can get the brand sentiment, the main authors of the query, and other general information from the tool.

I like the aspect that it provides data visualization so I can just export and put into presentations. For word clouds, it has several options for font and color. Review collected by and hosted on G2.com.

What do you dislike about Quid?

When I used the tool, it was not easy to filter out the spam website. Once I found a website that contains spam information, I need to go back to the query set up page and manually type the website address because I couldn't copy it from the dashboard. This to large extent increase the data cleansing time.

Furthermore, I think it's a better tool for consumer goods industry than for healthcare industry. The tool can get many sound bites from Facebook and Twitter, which allow certain degree of discussion extraction. However, for more disease focused forums, it's hard to get the consumer discussions since there is no API being established. It also lacks the capability to gather insights from healthcare provider online communities. Review collected by and hosted on G2.com.

Recommendations to others considering Quid:

I would suggest having the social listening tool as the start point for market research rather than the end point. Other supported research approaches need to be utilized too to validate the findings via social listening tool.

To get better results, you should also plan to spend a good amount of time to set up the query including using the right phrases, filtering out the spam websites and mentions, and putting the proper time frame.

For sentiment score part, users need to carefully go through sound bites and look for slang/modern languages to make sure you get the full and clear picture of what's being said for specific product/topic. Review collected by and hosted on G2.com.

What problems is Quid solving and how is that benefiting you?

Business problems we are solving include identifying brand awareness, helping to establish brand strategy, or inspirations for creatives. The benefits are easy to use and good customer support. Review collected by and hosted on G2.com.

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Verified User in Marketing and Advertising
AM
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Quid?

All of the filters you can apply to your searches. Review collected by and hosted on G2.com.

What do you dislike about Quid?

Nothing. I think it's a great and useful tool. Review collected by and hosted on G2.com.

Recommendations to others considering Quid:

None. Review collected by and hosted on G2.com.

What problems is Quid solving and how is that benefiting you?

We are using this tool for social listening to identify influencers to engage with and fans to respond to. Review collected by and hosted on G2.com.

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Jay L.
JL
Director, Strategic Planning
Internet
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Quid?

Netbase is simple to use and does a great job of accurately classifying sentiment. Highly recommend. Review collected by and hosted on G2.com.

What do you dislike about Quid?

Would like affinity mapping. Dashboards are cumbersome to set up. Review collected by and hosted on G2.com.

What problems is Quid solving and how is that benefiting you?

New biz pitches and monitoring for existing clients Review collected by and hosted on G2.com.

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Verified User in Marketing and Advertising
UM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Quid?

Social listening tools and word clouds. Great! Review collected by and hosted on G2.com.

What do you dislike about Quid?

Unable to view conversation by cities. Countries only Review collected by and hosted on G2.com.

Recommendations to others considering Quid:

Great tool Review collected by and hosted on G2.com.

What problems is Quid solving and how is that benefiting you?

Social conversation Review collected by and hosted on G2.com.

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Verified User in Online Media
UO
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Quid?

I appreciate the user interface. It is very intuitive and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Quid?

I don't like the sentiment scores - there is still a lot of work needed to detect sarcasm or nuances of language. Review collected by and hosted on G2.com.

Recommendations to others considering Quid:

The customer service makes any shortfalls worth the hassle. Review collected by and hosted on G2.com.

What problems is Quid solving and how is that benefiting you?

I am getting a read on social media sites that tell my how consumers are talking about my business, and how we can glean actionable insights from that discussion. Review collected by and hosted on G2.com.

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Ilan V.
IV
Previously: Director of Data Science and Analytics at VaynerMedia, Current Freelance Consultant
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Quid?

Comprehensive firehose ability and ability to filter multi dimensionality, including authors sources and geography. New things feature is promising as well Review collected by and hosted on G2.com.

What do you dislike about Quid?

A little wonky to use- have to go back and forth between drop downs awkwardly sometimes Review collected by and hosted on G2.com.

What problems is Quid solving and how is that benefiting you?

For research/ RFP proposals/ white space analysis and day to day conversation monitoring Review collected by and hosted on G2.com.

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Evan D.
ED
GTM Ambassador
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Quid?

Best of beed NLP for sentiment analysis

45 languages analyzed (around 10 with sentiment capabilities)

200+ million websites analyzed

BEAUTIFUL Ux

I did demos of almost every product in this category - over 15 products. The above list are the things that sets NetBase apart from all the rest. Review collected by and hosted on G2.com.

What do you dislike about Quid?

Some limitations on exporting that are just silly Review collected by and hosted on G2.com.

Recommendations to others considering Quid:

It's unlimited mentions and queries if you're not using the Twitter Firehose, so have at it and set up tons of stuff! We have over 75 queries right now. Review collected by and hosted on G2.com.

What problems is Quid solving and how is that benefiting you?

Social listening provides wonderfully detailed market intelligence and competitive intelligence. Review collected by and hosted on G2.com.

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Verified User in Marketing and Advertising
UM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Quid?

I like the trigger emails they are very useful Review collected by and hosted on G2.com.

What do you dislike about Quid?

The sentiment analysis could be better, also I wish that it suggested some terms for you to use Review collected by and hosted on G2.com.

What problems is Quid solving and how is that benefiting you?

We are trying to watch for reactive measures if needed but also need to have proactive monitoring, I like that we can be alerted via the emails to potential viral issues Review collected by and hosted on G2.com.

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