Video Reviews
An incredibly unique product that provides search and social media data points like no other.
304 Quid Reviews
Overall Review Sentiment for Quid
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I enjoy that I am able to analyze different companies using tools offered by Netbase. I frequently create new topics and then analyze on a yearly, monthly, and quarterly basis. It is also easy to look at sources and popular sentiment and I use this frequently. Review collected by and hosted on G2.com.
I would like in demographics to be able to easily specify that I only want to gain information from a certain country or even just from a specific state. This would better help me reach my target audiences in different parts of the country/world.
I would also like it to be easier to use the (twitter) firehose attachment and for longer periods of time. Review collected by and hosted on G2.com.
Netbase has a user-friendly interface that doesn't sacrifice any of the complex analytical tools that an experienced social analyst needs. They are constantly updating the tool with new and better features. Review collected by and hosted on G2.com.
Netbase's historical data only goes back one year for the full Twitter stream, but you can go back to over two years with a sampling. Review collected by and hosted on G2.com.
They provide so many different ways in which you can analyze the data. As long as you have in-depth training of what the tool provides the power to uncover rich insights is at your fingertips. I like the unlimited number of topics and themes and how you can get creative with them. Love how you can create an authors-based theme to gain deeper insights into their behaviors outside of your brand space. Review collected by and hosted on G2.com.
I don't have anything in particular that I dislike but one thing I wish that social listening tools can do is categorizing completely unstructured data into similar content and topics (like Quid). Most social listening tools are a query-based set up, so if you miss a keyword there's potential you might miss something. Review collected by and hosted on G2.com.
Very easy to use. Very intuitive. We learn a lot about consumer conversations and the gap in a market place our client can fill. Review collected by and hosted on G2.com.
It heavily weighs twitter over IG when we know that IG use is growing and twitter is declining. They also don't monitor Pinterest Review collected by and hosted on G2.com.
The tool allows for a deep dive in conversations and mentions while providing the topic wheel which tells me what sentiment is driven by what topics. Review collected by and hosted on G2.com.
It is limited by the sources they crawl and has a difficult Boolean query creation Review collected by and hosted on G2.com.
There are several nifty qualities in visualizing the data that I enjoy using. The charts displaying time/week engagement are concise and easy to read. The word bubbles always engage our clients as well as top postings. I also appreciate the dashboards as they are an easy and quick way to present data to a coworker or manager. Review collected by and hosted on G2.com.
Most of the social pull is based on Twitter feed rather than Facebook or other social feeds. It would be great to see if private Facebook data could be aggregated into specific behavioral or demo targets. In this manner, overhead insights could be pulled more accurately without jeopardizing privacy rights. Review collected by and hosted on G2.com.
I do like the social listening aspect of Netbase. It's easy to see the positive and negative sentiment and other areas a brand needs to work on. From an agency standpoint, I find it extremely helpful to research the short comings a brand has with their online presence for pitches. Review collected by and hosted on G2.com.
I don't like how complicated Netbase is. It's not as self-explanatory that I'd like it to be. You do have to watch some tutorial videos to understand the different areas of Netbase and what functionalities they have. Review collected by and hosted on G2.com.
My favorite part of Netbase is the charts that the platform generates. It's good to use those chards and word clouds in decks for internal and external use. Review collected by and hosted on G2.com.
It's hard to figure out the right way to search for something. I've had to play around a lot to figure out of I should use just "primary" terms or if I should use both primary and secondary terms when trying to figure out results. Review collected by and hosted on G2.com.
