Video Reviews
An incredibly unique product that provides search and social media data points like no other.
304 Quid Reviews
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The ability to gather information from most of the social platforms as well as websites and blogs and building dashboard out of it Review collected by and hosted on G2.com.
Netbase can sometimes feel like you're just seeing the top of the iceberg without being able to see what the iceberg looks like and what it contains. Review collected by and hosted on G2.com.
NetBase provides a great source of online and social data, one of the most comprehensive social listening tools I've used. Review collected by and hosted on G2.com.
Learning curve for the tool can be a bit steep but once you get the hang of it, it's smooth. Review collected by and hosted on G2.com.
The sheer volume of comments, mentions, metrics, and data that is pulled by the tool. The ability to zero in on conversations across the web and pull in millions of mentions is staggering. Very valuable data at your fingertips! Review collected by and hosted on G2.com.
Could use more ease of access to Instagram and Facebook data for Agencies. Not all Netbase clients are going to be in-house brand marketers with full administrative credentials to all social channels. A bit more focus on Agency clients, with the ability to pull data without registering Instagram profiles would be nice. Review collected by and hosted on G2.com.
The ability to search for conversations that match the exact string of terms I am looking for. Review collected by and hosted on G2.com.
The inability to search using more than two layers or Include Terms Review collected by and hosted on G2.com.
Netbase's themes and dashboard functionality is superior compared to other platforms I've used. Their sentiment features make it easy to point the sentiment classification towards the subject of your query. Review collected by and hosted on G2.com.
Netbase has been more restrictive than other platforms in terms of looking at historical data. They have alleviated this issue with their new time frame of 51 months of historical data available. Review collected by and hosted on G2.com.
The ability Netbase provides to track the overall emotion and perception of your brand if unparalleled . It helps you getting some in depth insight.
Themes very useful filters for the information once its pulled what you need and you want to look at the specifics Review collected by and hosted on G2.com.
Even thought the tutorials are very helpful, sometimes it's not as straight forward as you'd like to. you could easily get confused with terms such as: Primary terms, Secondary terms etc.
Due to changes on Twitter, FB, and IG APIs the tool could face some changes Review collected by and hosted on G2.com.
It was really helpful to learn how other companies/agencies are utilizing Netbase to get actionable insights! Review collected by and hosted on G2.com.
User group meet-up could use a little bit more moderating. However, it was their first round so I believe it gets better! Review collected by and hosted on G2.com.
I liked the hands-on training session on Friday. It allowed me to ask a lot of questions on things I've often questioned and I learned a lot of new skills. Review collected by and hosted on G2.com.
Given that I'm already a customer, it's obvious when some of the presentations try and sell the product to the prospects. Review collected by and hosted on G2.com.
The depth of data available at your fingertips. NetBase's data pints far exceed any of their competitors. Review collected by and hosted on G2.com.
The user interface could use some work. There is a sharp learning curve when transitioning from a different tool and sometimes I worry we're only scratching the surface of NetBase's capabilities because it's cumbersome to navigate. Review collected by and hosted on G2.com.
