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304 Quid Reviews
Overall Review Sentiment for Quid
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The overall simplicity and ease of use; self-help library of resources; ability to leave annotations on timeline for noting key events in the instance of spikes or drops in conversation volume, sentiment score or passion intensity. The tool is very robust for storytelling, and offers a wide variety of metrics for which to measure across. Most importantly, our stakeholders in the organization can view the information in a manner that they can understand, without ever having been in the system. Review collected by and hosted on G2.com.
Depending on the type of report, the dashboards can be a bit cumbersome in terms of formatting. Review collected by and hosted on G2.com.
How easy it is to use Quid and how well they partner with us to accomplish our goals. Review collected by and hosted on G2.com.
Difficult to understand sometimes what is happening "under the hood" Review collected by and hosted on G2.com.
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I love that I can search conversation surrounding particular brands/topics/industries by key words so that if I'm looking for the impact of a specific news story, creative idea, or product attribute reflected in consumer feedback, there is an easy way to find this information. Review collected by and hosted on G2.com.
The training process is a little bit difficult, especially at first. A dedicated guide to advanced features, or video tutorials would be helpful. This might exist, but I'm not sure if it does. Review collected by and hosted on G2.com.
Netbase is easy to set up and easy to use to identify key conversation drivers around all online and offline marketing activations. Review collected by and hosted on G2.com.
Due to sampled Twitter results (10%), for topics that have less volume, you are able to see very little verbatims. Review collected by and hosted on G2.com.
What's most helpful about NetBase is you can really hone in on a specific audience segment and get a understand of how they change overtime time and what's changing that allows us to position our clients to better fulfill those changes. Working in healthcare, there can be a lot fo clutter to cut past before you find your audience so having the ability to constantly adjust a topic and add filters with minimal load time has been a total game changer. Review collected by and hosted on G2.com.
One of the things that I find somewhat limiting is the ability to change the color, fonts, or organization of the data visualizations. Typically our clients want social listening reports to match brand color pallets so I often download the raw data and result assets. Review collected by and hosted on G2.com.
Our agency has used NetBase for years now! We perform a thorough audit of social listening tools every year to ensure we are using the latest and greatest, and NetBase tops our list every time. The user interface, data access and overall capabilities are unmatched. Review collected by and hosted on G2.com.
There isn’t much I don’t about NetBase. Of course we all wish that social platforms were starting to restrict their data, but NetBase is at the forefront of communicating with platforms. Review collected by and hosted on G2.com.
It allows me to remain curious and to deep dive into data Review collected by and hosted on G2.com.
no social integration. I also dont like when i export images (png) or (pptx) the labels will cut off or not visualize Review collected by and hosted on G2.com.
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I like the ability to convert the data into understandable graphs that can be passed on to the client to help direct a strategy discussion. The NetBase team has been very useful from the beginning as it has set up our team so that success is the best to demonstrate the operation to our client. Netbase has also allowed us to track events, campaigns and crises like we have never been able to. Being able to capture screenshots and display individual tweets or social publications is quite powerful. Review collected by and hosted on G2.com.
I could suggest a more modern and elegant interface, apart from that, it is a great tool. Something that I dislike is that there are no page numbers in the stream, this is a disadvantage since we want to be able to mark where we are in project detail and can not due to this circumstance. Review collected by and hosted on G2.com.
NetBase is very easy to use, it's a very intuitive tool, the topic set-up and cleaning is very effective using this tool. It also offers unique selling points particularly valuable for niche brands and new concepts targeting specific segments and audiences: Audience3D and Passion Intensity Index.
The team at NetBase is also very helpful and always keen to help and provide us with advices on how to improve our topics, themes and analysis Review collected by and hosted on G2.com.
There is nothing I dislike but what I can think of is when you have lots of topics created on the platform some are on standby and you need to refresh them and wait for the data to be loaded. Review collected by and hosted on G2.com.