What I like best about QuestionPro is how easy it is to create and manage surveys, especially for academic use. From my experience, the platform gives a lot of flexibility in designing questionnaires—you get multiple question types like MCQs, rating scales, and descriptive answers, so it becomes easier to collect proper feedback.

Another thing I found useful is the logic feature. You can set conditions so that different respondents see different questions based on their answers, which makes the survey more relevant and structured.

Also, the reporting part is very helpful. Once responses are collected, it automatically generates reports and basic analysis, so I don’t have to manually compile data. For educational projects or student feedback, this saves a lot of time and effort.

Overall, I like it because it’s a complete tool—from creating the survey to analyzing results—in one place. Review collected by and hosted on G2.com.

One thing I don’t really like about QuestionPro is that it takes a bit of time to get used to all the features. In my experience, when I first started using it, the interface and options like logic and advanced settings felt slightly complex, so there is a small learning curve. Review collected by and hosted on G2.com.

Its ease of use and speed. Create surveys in minutes, with a clear interface, a variety of question types, and good customization options. The results are presented in a structured and easy-to-analyze manner. Review collected by and hosted on G2.com.

The interface may seem somewhat unintuitive at first, and the advanced functions require a certain learning curve. Navigation could be smoother. The option for automatic saving and the lack of access to a change history to recover previous versions of work. Review collected by and hosted on G2.com.

We've used QuestionPro for many years and it continues to be the best tool for our research needs. It allows us to make sophisticated surveys, with branching logic and tailored responses, and also provides great analytic tools. Our constituents have never complained about the interface or their experience with our surveys, which I think is a huge compliment to the overall user experience design! Review collected by and hosted on G2.com.

We have a nonprofit license which annually expires in the midst of an important surveying project. We appreciate that the system continues to collect responses while we work to renew our license, but it usually translates to at least a week of interruption to our workflows. Review collected by and hosted on G2.com.

Effective survey tool, that provides reporting access in SPSS file formats for easy post-survey analysis.

But still allows immediate and online analysis of the results, and is providing a range of analytical tools.

Allows surveys to be visually pleasing and to have images and video within, so giving capacity to test widely.

Its support team has been very helpful and effective, over a long number of years, and continues to be so. And quick, and will work after a contact to ensure a resolution to the problem.

Their customer support is excellent and quick. Review collected by and hosted on G2.com.

Now, not a lot. It works well and its support is good. Review collected by and hosted on G2.com.

QuestionPro has allowed for great versatility and creativity within the surveys we create as an organization. The software makes creating surveys very simple and with the vast range of customizable question types, you can gain a great deal of information out of the surveys you create. Review collected by and hosted on G2.com.

Based on our usage of QuestionPro, we did not find anything to dislike. Review collected by and hosted on G2.com.

We are conducting high-end research with the need for longitudinal comparisons over multiple years. QuestionPro is very robust, adaptable, and customizable. Review collected by and hosted on G2.com.

I have gotten reports that one of our surveys cuts off before people are finished. i wish there was some sort of troubleshooting app included that could scan for errors. maybe with AI it will be included soon. Review collected by and hosted on G2.com.

What stands out most is just how handy and easy the platform is to use. As an NGO, we need tools our team can pick up quickly without extensive technical training, and QuestionPro delivers on that. Creating and setting up forms feels highly intuitive.

Just as important is the respondent experience. The people filling out our forms genuinely like the interface—it’s clean, accessible, and frictionless. As a result, we see higher completion rates and fewer frustrated applicants.

The supporting team is also very helpful. Responding proptly to our questions. Review collected by and hosted on G2.com.

There really isn't much to dislike. Because it is such a robust platform, there are a lot of advanced features available that we don't necessarily use for our day-to-day forms, which can feel a little overwhelming when you first log in. However, once you get the hang of the basic layout, it's very straightforward.

The only thing to mention is that there is no possibility for multimple links to be generated for surveys. Review collected by and hosted on G2.com.

QuestionPro has been an incredibly helpful tool for our nonprofit organization. While there is a bit of a learning curve, it is similar to other competitors. We are huge fans of the number of options and the ability to handle all the questions and processes we need, and within our budget. I talked about the learning curve, but support has always been responsive and helpful when I have a question. I like the option to automatically send results to selected emails.

Performance-wise, it's worked great for our needs throughout our time using the platform! We have not worked with any integrations yet, but they do have many options, so looking forward to exploring more this year. Review collected by and hosted on G2.com.

Probably the learning curve, but as I mentioned before, support is always there if I need it! Review collected by and hosted on G2.com.

I really like using QuestionPro because it saves us time and is a great tool for quickly gathering details and information from the people we serve in the community. The ability to add logic based on responses is super convenient for follow-ups, and it makes creating questionnaires easier to read without them becoming overly lengthy. Also, the initial setup was easy. Review collected by and hosted on G2.com.

I think QuestionPro could use better tutorials to help understand the system more effectively, or maybe a chatbot to assist with questions. Review collected by and hosted on G2.com.

What I like best about QuestionPro is how easy it is to create surveys and get results quickly. It has a lot of useful features like different question types, logic, and real-time reports, which make collecting and analyzing data much simpler. It saves time and helps in getting clear insights without much effort. Review collected by and hosted on G2.com.

One thing I dislike about QuestionPro is that some advanced features can be a bit confusing at first and take time to understand. Also, the free plan has limitations, and the pricing for higher plans can feel a bit expensive. Review collected by and hosted on G2.com.