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QuestionPro Reviews & Product Details

QuestionPro Overview

What is QuestionPro?

QuestionPro offers full-stack online survey software to help you collect data and perform both quantitative and qualitative analysis with the same tool. Our easy-to-use software includes products for the creation, distribution, and analysis of online surveys, polls, tests, and quizzes. QuestionPro includes 350+ free survey templates and more than 40 question types, 15+ logic types, and a wide range of survey reports. We offer tools to reach respondents through email, integrated pop-ups, SMS, QR code, and social media channels. Our offline mobile app lets you collect data from participants even in areas with limited or no internet connectivity. Brand your surveys with custom themes, logo, colors and more. Our ready-made and custom themes enable you to create branded surveys with your logo, colors, fonts, and more. The real-time report dashboard gives a quick overview of the survey's performance, along with features to drill down further. We offer more than 40 reports for both quantitative and qualitative data which can be exported to standard formats like PDF, Word, SPSS, and Excel. QuestionPro Surveys comply with data privacy and security regulations like GDPR, ISO 27001, HIPAA, and many more. We support integration with 20+ third-party applications, including CRMs, marketing automation, and productivity tools. Best of all, our customer support team is available 24-hrs a day to guarantee your project is a success! With over 10 million users across 100 countries, we have provided survey software to Fortune 100 companies, academic institutions, small businesses, and individual researchers for over 20 years. Try our Essentials account now. It's free for lifetime, doesn't require a credit card and comes with 80+ features - the highest in the survey software industry!

QuestionPro Details
Languages Supported
Arabic, German, English, French, Hebrew, Japanese, Dutch, Portuguese, Russian, Spanish, Chinese (Simplified)
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Product Description

QuestionPro is a leading provider of online survey software that allows our users to generate the insights they need to make better business decisions. Our software includes not only tools for creation, distribution, and analysis of surveys, but also provides a platform for polling, tablet-based mobile research, and data visualization.


Seller Details
Year Founded
2005
HQ Location
Austin , Texas
Twitter
@questionpro
13,375 Twitter followers
LinkedIn® Page
www.linkedin.com
476 employees on LinkedIn®
Description

Free survey software: QuestionPro online survey software to create surveys and questionnaires in minutes! Use our free survey platform with 80+ question-types, ready made templates, multiple survey distribution & data collection option and robust survey analytics dashboards.


Crystal W.
CW
Overview Provided by:

Recent QuestionPro Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Easy to use!!"
QuestionPro has any options when designing surveys. We have been using them for many years! Their support is top-notch!
TW
Todd W.Small-Business (50 or fewer emp.)
4.5 out of 5
"Question Pro is great!!!!"
It is easy to use and and integarte into our program. Question pro has been great with being able to get feedback from the members of our departme...
Jenni B.
JB
Jenni B.Mid-Market (51-1000 emp.)
3.5 out of 5
"Using to survey our clients and volunteers for feedback"
There are various options for getting the survey into the hands of our clients, such as a Kiosk, email, or text messages. We even used it on table...
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QuestionPro Media

QuestionPro Demo - Slider survey question
Create mobile-friendly surveys with QuestionPro and leave a long-lasting impression on your respondents.
QuestionPro Demo - Question blocks
Create blocks of questions and organize your survey better. You can also apply randomization to blocks.
QuestionPro Demo - QuestionPro dashboard
QuestionPro dashboard
QuestionPro Demo - Survey reports
Generate a wide range of reports for quantitative and qualitative data.
QuestionPro Demo - Focus mode
Eliminate distractions and display a single question per page.
QuestionPro Demo - Smiley rating question
Get a quick idea of your audience's experiences with a smiley question. You can customize smiley faces too!
Answer a few questions to help the QuestionPro community
Have you used QuestionPro before?
Yes

Video Reviews

1,008 QuestionPro Reviews

4.5 out of 5
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1,008 QuestionPro Reviews
4.5 out of 5
1,008 QuestionPro Reviews
4.5 out of 5

QuestionPro Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for QuestionProQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Jenni B.
JB
IT Program Director
Information Technology and Services
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about QuestionPro?

There are various options for getting the survey into the hands of our clients, such as a Kiosk, email, or text messages. We even used it on tablets for capturing this information when staff meet with clients. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

We download the data to pull the data together for each of our programs and as an agency. We are not able to do some of the groupings and totalling we'd like to do within QuestionPro, but are pleased that the data can be downloaded and manipulated, Review collected by and hosted on G2.com.

What problems is QuestionPro solving and how is that benefiting you?

We use it to get a picture of how our clients view the services provided, as well as evaluate our volunteer's experience during their time as a volunteer for the agency. Review collected by and hosted on G2.com.

Stewart L.
SL
Marketing Insights Consultant and Behavior Change Strategist
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about QuestionPro?

QuestionPro is a robust and powerful survey tool. It has numerous advanced question types including conjoint and maxdiff, allows for advanced skip and branching logic, and has built-in tools to flag and review poor quality or fraudalent responses.

Some of my favorite features are the auto-focus mode on matri questions and ease of creating stunning dashboard using the BI visualization tool. I also love that we have a dedicated customer support manager who we can reach out to directly when we need assistance and send feedback for product enhancements, bugs. etc. The price is also significantly less than what we were paying for Qualtrics, and it appears to be designed for research agencies like ours rather than corporate enterprise users. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

We've come across a few minor things that QuestionPro can't do that I hope get added to the product soon. For example, you currently cannot view custom variables in the topline, crosstabs, or BI dashboard. We like to use custom variables when possible to pipe in known customer data to reduce the number of questions we have to ask and to assign geographic markets when respondents enter their zip code, but we can't display these results in the reporting tools. Review collected by and hosted on G2.com.

What problems is QuestionPro solving and how is that benefiting you?

QuestionPro enables us to collect the data and insights needed to inform our clients' business and marketing decisions. We're in the process of migrating all of our online surveys from Qualtrics to QuestionPro. Review collected by and hosted on G2.com.

BW
Chief Operating Officer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about QuestionPro?

QuestionPro is exactly the kind of tool I value—straightforward, effective, and customizable. It gave me full control to create a survey that wasn’t just generic but meaningful for what I wanted to accomplish. I appreciated how intuitive the setup process was, but also how it offered deeper features when I needed them.

The data collection and reporting tools stood out the most for me. Being able to see real-time responses and quickly pull actionable insights made the whole process feel smooth and efficient. I like tools that save time and let me focus on what’s important, and QuestionPro delivered on that. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

The reporting tools are solid, but the visuals could use a boost. More dynamic or customizable charts and graphs would make presenting insights easier and more impactful. Review collected by and hosted on G2.com.

What problems is QuestionPro solving and how is that benefiting you?

We are always wanting to know the voice of our community, as a nonprofit, and questionpro helps us to do that. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about QuestionPro?

As a nonprofit dedicated to bird conservation and supporting emerging conservationists, we appreciate the tools QuestionPro offers. The platform is user-friendly, which makes it easy for us to create surveys and we have been told it is also easy for our participants to complete them. We also value the various tools available for sharing our surveys.

We have used our account to conduct surveys, gather feedback which supports our research. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

Needing to renew the license every year and losing access to our surveys when it expires is challenging. Sending an email notification an appropriate time before the expiration date would be helpful, allowing us to renew it without losing access to our data. Review collected by and hosted on G2.com.

What problems is QuestionPro solving and how is that benefiting you?

Gathering community feedback is essential for us to understand how to better support people in our community in helping birds. We need tools that make it easier to connect with community members, gather insights to strengthen our impact. Review collected by and hosted on G2.com.

Azucena M.
AM
Head of Azores department
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about QuestionPro?

Question Pro is a very useful tool to conduct surveys for stakeholders, local population, etc. to better assess which environmental education strategies would be more efficient to solve threats to birds, habitats and nature in general. It saves time, allows to organize information and does the first analysis of raw data. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

Having to renew it annually and not having access to our surveys when it is expired. It would help if we could get an e-mail notice when the license is going to expire so we can renew it. Review collected by and hosted on G2.com.

What problems is QuestionPro solving and how is that benefiting you?

We use Question Pro to conduct awareness surveys for stakeholders and the local population on threats to birds and their habitats so we can adjust the awareness raising and environmental education actions that we organize. Review collected by and hosted on G2.com.

Mark N.
MN
Regional Director Communications
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about QuestionPro?

The real-time reporting and analytics features of QuestionPro play a pivotal role in the post-event evaluation process. Ski patrol event leads can monitor feedback as it flows in, gaining immediate insights into the strengths and areas for improvement of the training event. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

While QuestionPro excels in many aspects, providing pre-event surveys to gauge expectations and post-event surveys for reflections could further enhance the platform's utility for ski patrol regional training events. This addition would offer a comprehensive view of the entire training experience and aid in continuous improvement. Review collected by and hosted on G2.com.

What problems is QuestionPro solving and how is that benefiting you?

Our overall experiance with QuestionPro is very positive. As a non-profit agency, their nonprofit license allows us to connect with our consumers in a way which helps develop and enhance our service programming. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about QuestionPro?

I love the ease of the program. I love that I can create what I need to, and do it quickly to get it out quickly to my target audience. I don't have to worry aout clicking 100 extra steps, it's very easy to figure out for a first time user. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

I wish that there was a way to see my past collaborations and answers and a way to just pay for one survey at a time. I don't have the need for a yearly subscription, but having an option to do one or two surveys would be nice. Review collected by and hosted on G2.com.

What problems is QuestionPro solving and how is that benefiting you?

I've used it for surveys, so for scheduling purposes mostly. I work with doctors so it's easy to create a survey that allows everyone to click on different time frames that work best for their own individual schedules rather than me having to do it one by one from another program. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about QuestionPro?

We switched from Qualtrics to QuestionPro and we are not missing any functionality for a better overall pricing fitted to our needs. I use QP weekly to run anything from simple feedback surveys to complex logic market studies. The depth of functionality within the Research suite is remarkable including filtered dashboards, correlation analysis, survey comparison etc. Implementing and connecting a surey to external panels and passing parameters went well, too.

CSM and Support teams are quick to respond and jump on a debug session to solve more complex cases we did for the first time (e.g. passing parameters to other systems etc.). Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

1. Paying for #users and not being able to add viewers to dashboards who can interact with the data. Only static dashboards can be shared.

2. Importing extra data is not very user friendly to a non technical user

3. Not easy to integrate in-app (in a software interface) Review collected by and hosted on G2.com.

What problems is QuestionPro solving and how is that benefiting you?

Having a more advanced survey tool with more statistical analysis features. Easy to create filtered dashboards that make stakeholder management much easier. Review collected by and hosted on G2.com.

LS
microbiologist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about QuestionPro?

The surveys are all applicable to me, I don't have to fill out qualification questions only to get rejected without pay. The surveys are quick and interesting. The payout is instant and easy, and the minimum needed for payout is very low. They seem to respect and appreciate the time and opinions of the people they select for surveys. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

I would like a lot more surveys! This platform is much more pleasant than others I've tried. Review collected by and hosted on G2.com.

What problems is QuestionPro solving and how is that benefiting you?

They've asked me to answer surveys about elections in my state. The surveys are applicable to me and relevant to what's happening in the real world. They're worth the time to do. Review collected by and hosted on G2.com.

Ravin H.
RH
Associate
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about QuestionPro?

What I like about QuestionPro is that it's easy to use. It gives you the ability to create your own surveys and customize them how you want. I like the variety of options I can choose from and it's very simple. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

I don't really have anything that I dislike about them. You may have to do a little more to adjust a few things but the process is still amazing to me. I look at it as learning more tools to be more proficient. Review collected by and hosted on G2.com.

What problems is QuestionPro solving and how is that benefiting you?

I feel that it gives us the opportunity to collect information needed to know more from the community about how they may feel about certain things. It benefits me because I learn things about my community that I may have not known. Review collected by and hosted on G2.com.