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QuestionPro Reviews & Product Details

QuestionPro is a comprehensive insights and experience management platform trusted by over 5.3 million users in 100+ countries, from individual researchers to Fortune 100 corporations. Our powerful and easy-to-use software provides an integrated suite of tools for creating, distributing, and analyzing online surveys, polls, tests, and quizzes to perform both quantitative and qualitative analysis. Leverage AI-powered tools like QxBot to build surveys conversationally or choose from over 50 advanced question types and 350+ survey templates. Our platform features robust point-and-click logic, including branching, piping, and randomization, to create sophisticated research flows. Reach respondents anywhere through multi-channel distribution via email, SMS, QR code, social media, and our offline mobile app. Analyze results in real-time dashboards and utilize a suite of analytical tools including crosstabs, AI-powered sentiment analysis, and TURF analysis. QuestionPro offers tailored solutions to fit every research need: Essentials: Perfect for students, individuals, and small teams, the Essentials account offers a powerful free-for-life platform for quick research projects and data collection. It's the most feature-rich free survey account in the industry. Advanced & Teams: Designed for SMBs, consultants, and professionals, the Advanced and Teams licenses unlock more powerful features, branding capabilities, and collaboration tools to transform raw data into the actionable insights that improve business outcomes. Research Suite: For enterprises and professional market researchers, the Research Suite is an industry-leading set of tools designed to solve the most complex research challenges. This suite includes specialized analytics like Conjoint and MaxDiff , an integrated global audience panel , an AI-powered insights repository , and the option to access end-to-end market research services from our expert team. Built for the enterprise, we ensure top-tier data security and privacy with compliance across global standards, including GDPR, ISO 27001:2022, HIPAA, CCPA, and SOC 2. Seamlessly integrate with key business systems like Salesforce, HubSpot, and Tableau, or connect to hundreds of apps via Zapier. With our 24/7 global customer support, you have a dedicated partner to ensure your projects succeed. Join millions of users and see why organizations like BMW, Fujitsu, and the American Cancer Society trust QuestionPro for their insights needs. Get started today with our Essentials account. It's free forever and no credit card is required.

Seller

QuestionPro

Discussions

QuestionPro Community

Languages Supported

Arabic, German, English, French, Hebrew, Japanese, Dutch, Portuguese, Russian, Spanish, Chinese (Simplified)

Overview by

Crystal Wiese

Pricing

Pricing provided by QuestionPro.

Essentials

Free

Advanced

$99.00

1 user / per month

View More Pricing Information

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QuestionPro Integrations

(12)

Integration information sourced from real user reviews.

QuestionPro Media

QuestionPro Demo - Slider survey question

Create mobile-friendly surveys with QuestionPro and leave a long-lasting impression on your respondents.

Create blocks of questions and organize your survey better. You can also apply randomization to blocks.

QuestionPro dashboard

Generate a wide range of reports for quantitative and qualitative data.

Eliminate distractions and display a single question per page.

QuestionPro Demo - Smiley rating question

Get a quick idea of your audience's experiences with a smiley question. You can customize smiley faces too!

G2 reviews are authentic and verified.

Here's how.

Laura E.

Senior Director of Education & Events

Small-Business (50 or fewer emp.)

10/15/2025

"Flexible and User-Friendly Survey Tool with Great Reporting Options"

4/5

What do you like best about QuestionPro?

QuestionPro is relatively easy to use and offers great flexibility in question design and reporting options. The one time that I had a question, the online customer support was very responsive. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

We have not yet encountered any problems in using QuestionPro although our usage has been fairly minimal at this point. Review collected by and hosted on G2.com.

Verified User in Consulting

Small-Business (50 or fewer emp.)

12/31/2025

"Lots of features, easy for a novice."

5/5

What do you like best about QuestionPro?

The Paramedic Foundation uses QuestionPro software primarily to survey paramedics and paramedic services. The flexibility and features are most important to us, and QuestionPro delivers. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

We have no dislikes, the product performs to our use cases. Review collected by and hosted on G2.com.

Verified User in Market Research

Mid-Market (51-1000 emp.)

10/30/2025

"Feature-Rich and User-Friendly, with a Slight Learning Curve"

4.5/5

What do you like best about QuestionPro?

Question Pro is a very easy to navigate platform and although there are a lot of intimidating features to play around with they aren't hard to figure out.It also easy to share with friends and collaborators and it updates fast and in real time. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

There are lots of features which can be confusing to use at times but a quick tutorial or help google will help you get the hang of it. Review collected by and hosted on G2.com.

Dr Johannes Segone D.

Staff Development and Evaluation Manager

Enterprise (> 1000 emp.)

3/17/2026

"Quick, Accurate Data Analysis You Can Count On"

5/5

What do you like best about QuestionPro?

Quick and accurate analysis of data response Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

The license is too expensive for other upcoming institutions. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

7/10/2025

"Disappointed by unethical renewal tactics and data access issues"

0/5

What do you like best about QuestionPro?

The interface is intuitive, and it offers a wide range of question types, logic tools, and reporting options. Great for academic and professional use cases Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

Our team had a frustrating experience with QuestionPro during our second-year renewal. The sales representative acted in bad faith, attempting to raise our pricing by over 50%, despite our original contract including a 10% cap on price increases. This felt manipulative and not aligned with good customer relationships.

To make matters worse, we were not allowed to downgrade our plan — even though we no longer needed the full feature set — and were blocked from downloading our data unless we renewed at the inflated rate. This effectively held our survey data hostage, which is unacceptable for any research platform.

We expected more transparency, flexibility, and professionalism from a company that deals with academic and enterprise research. Unfortunately, the experience left us questioning the integrity of the platform and its sales practices. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

2/22/2022

"Removed API from plan without notice!"

0/5

What do you like best about QuestionPro?

We liked that they supported nonprofit organizations. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

After using QuestionPro for awhile, they suddenly and without notice removed the ability to use their API. Review collected by and hosted on G2.com.

Danielle B.

Senior Manager Consumer Insights

Enterprise (> 1000 emp.)

10/9/2025

"Seamless, powerful, yet so easy to use"

4.5/5

What do you like best about QuestionPro?

QuestionPro has every methodology I need, including all the advanced pricing and choice modeling methodologies. You don’t have to pay extra to access those. Additionally, the turnaround time on my surveys using panel sample is lightning fast. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

I don’t like waiting for someone at QP to launch my panel-sample surveys for me. Sometimes I’m in a hurry and wish I could launch by myself the way I do if I’m running my survey with a customer list. Review collected by and hosted on G2.com.

Kenny D.

Programme Manager

Small-Business (50 or fewer emp.)

4/21/2023

"Question Pro for Programme Evaluation Work"

4.5/5

What do you like best about QuestionPro?

The User Interface is intuitive and easy to use and this makes it easy to design your survey.

It is also very to distribute your survey as the link and qr codes are automatically generated.

The dashboard feature allows for meaningful real time analysis, the export data functions are excellent Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

There were some features under our licence that we could not use Review collected by and hosted on G2.com.

What problems is QuestionPro solving and how is that benefiting you?

We run a lot of training and educational programmes both online and in person. We use questionpro to administer short surveys before and after each person takes the training. Using Questionpro it is easy to develop survey questions and distribute them. The dashboard function also makes it easy to read user sentiment in real time and this means that adjustments can be made to programmes in real time and on the fly. Review collected by and hosted on G2.com.

Ruth H.

Chair of Trustees

Small-Business (50 or fewer emp.)

6/10/2025

"Essential survey software for charities"

5/5

What do you like best about QuestionPro?

QuestionPro's wide range of features and ease of use enables our charity to run surveys that provide essential feedback about the services and support we provide. Their nonprofit waiver for charities is a massive benefit for our charity as our use is occasional but allows us to access advanced features that we don't have the financial resources to access otherwise. Customer support has always been responsive and helpful when needed. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

There are a couple features that would help us for GDPR purposes as a charity which are only available in the research edition. Review collected by and hosted on G2.com.

Kendra M.

Administrative Assistant

Non-Profit Organization Management

Small-Business (50 or fewer emp.)

6/19/2025

"Easy to use survey software!"

5/5

What do you like best about QuestionPro?

With Questionpro's intuitive user interface and plethora of templates, its easy and quick to create a great survey. We regularly use QuestionPro to successfully advance our non-profit mission and have used it to efficiently collect information from board members and partners. It helps us increase engagement to further our strategic plan objectives, and ensure we are meeting the changing needs of our stakeholders. We plan to keep using it for all future survey needs! Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

So far no real problems to speak of-its a fantastic tool with great customer support. Review collected by and hosted on G2.com.