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Effective and clear and with good 5 days a week support
1,008 QuestionPro Reviews
Overall Review Sentiment for QuestionPro
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We are just working on developing our survey and are on the 10 day free trial. Harshvardhan has assisted on several occassions and has been awesome. We appreciate him. Review collected by and hosted on G2.com.
Haven't hit any snags yet as we've not yet moved beyond the 10 day free trial. Review collected by and hosted on G2.com.
Flexibility of the setup and easines of use - both for the admin and user. Another feature that we like is parameteric input, so the same form can be pre-filled with relevant values, depending on the URL. Review collected by and hosted on G2.com.
Adjusting the multiple choice matrix and labels to it may look tricky Review collected by and hosted on G2.com.
It's a useful, well polished (and mature) product. It's very customizable for surveys - each question can be customized to present the user with the most concise options.
Also, the ability to validate responses for participants by a number of different methods (code/email/etc) is vital to our particular usecase.
QuestionPro has been vital in rapidly deploying feedback surveys, detailed questionaires, and even voting ballots.
Once you know how to work with it, there's a whole host of ways it can be useful. We've only had a couple of times where we've used their customer support, but it's been top notch each time - not only did they fix my issue, but I was left with a clear understanding of how to avoid the issue in the future. Review collected by and hosted on G2.com.
Licensing - they've been very gracious in giving us a discount for nonprofit use, but it does require some steps to implement. Review collected by and hosted on G2.com.
Found it easy to set up our surveys and have them look sharp and professional. The standard reports are useful in analyzing the results. The free license for nonprofits is much appreciated. Review collected by and hosted on G2.com.
If you want the free nonprofit license, there are several steps one must complete on an annual basis. Review collected by and hosted on G2.com.
Question pro was very user friendly. This was my first time making any sort of survey, and I never had any problems with the program Review collected by and hosted on G2.com.
It would have been nice if I could have sorted my data in the ways that I wanted to Review collected by and hosted on G2.com.
Question is very easy to use especially when it comes to creating a survey, distributing it, and conducting basic analysis. I have conducted large surveys and the data was collected and displayed very cleanly. Review collected by and hosted on G2.com.
It is a good all around tool for surveys that has a low learning curve and barrier to entry. There is not too much to dislike about the tool for everyday needs. Review collected by and hosted on G2.com.
