QuestionPro Reviews & Product Details

What I like best about QuestionPro is that it is effortless when creating and sharing surveys. Our patrons and volunteers receive simple instructions on what we need from them. Also, it is very reliable in receiving and storing data. Review collected by and hosted on G2.com.

Can't think of anything that I dislike about QuestionPro. It does the job for what we need. Review collected by and hosted on G2.com.

How easy to use - also super professional for researchers like myself Review collected by and hosted on G2.com.

I personally liked the blue pie charts that are displayed and something i found hard is being able to export all of the data all at once with that same chart that is displayed on the question pro. When you export you get mostly bar charts which i do not like and they are alot of different colors. Unless i have not found out how to do it which is probably something they should fix so it can be more user friendly. Review collected by and hosted on G2.com.

I like that QuestionPro is really easy to set up and user-friendly, making it intuitive to use. It lets me create and launch surveys quickly without a learning curve, saving me time and making collecting feedback efficient. I also appreciate it for the ability to get answers to questions anonymously, which adds value. Additionally, the price was a deciding factor in switching from our previous product, SurveyMonkey. Review collected by and hosted on G2.com.

No dislikes. Review collected by and hosted on G2.com.

I appreciate the comprehensive capabilities of QuestionPro. It covers all the advanced methodologies I require for my quantitative work, such as Van West for pricing, Conjoint and MaxDiff for feature prioritization, which ensures I have a robust tool at my disposal. Additionally, the absence of a credit system in their pricing model significantly eases administrative burdens for me. The ease of getting started with the platform was fantastic; the account reps and tech reps provided excellent training that allowed me to swiftly begin using the platform. Their continued support has been invaluable—every query I had was addressed promptly with easy-to-understand help, particularly for custom variables and programming logic. QuestionPro's ability to enable fast fielding of surveys means I can deliver actionable insights quickly, impacting my work efficiency positively. Programming surveys is incredibly easy and user-friendly, as I can quickly save frequently used questions, which streamlines the process further. Their wide range of question types, like thumbs up/down and star ratings, keeps my surveys engaging, which is a wonderful benefit. Furthermore, renewing the service was a given due to the reasonable pricing, and the prepaid system for samples efficiently saves money and reduces administrative tasks. Working with the people at QuestionPro has been a remarkable experience, reinforcing my positive impression of the platform. Review collected by and hosted on G2.com.

I would like the ability to launch a general population study myself when I am ready, rather than having to wait for the team at QuestionPro to launch it. While I can do this with customer lists, I currently don't have this option with panel samples, which I would appreciate since I am often in a rush. Review collected by and hosted on G2.com.

I like using QuestionPro to create surveys for both our clients and candidates. It creates good surveys, and I appreciate the dashboards that come with it. The charts and data visualization tools help us understand feedback better. I also found the initial setup to be easy. Review collected by and hosted on G2.com.

nothing Review collected by and hosted on G2.com.

Easy enough to make surveys and the interface is easy to manage. Review collected by and hosted on G2.com.

I wish I could schedule the reminder about a survey as the same time I'm scheduling a survey to be sent out. I ended up having to log back in multiple times when really I wish I could schedule the survey to be sent out AND the reminder. Review collected by and hosted on G2.com.

The ease of implementing a survey to gather information from our members has been a game-changer. QuestionPro allows us to choose from a variety of question types, which has been essential in helping us adjust and improve the offerings we provide to our members. Review collected by and hosted on G2.com.

I noticed a few issues with the “choice” and “other” options. The system doesn’t allow you to add an open-ended question after selecting them. Review collected by and hosted on G2.com.

The report features are excellent and help me develop specific reports that are tailored to exactly what is needed. Review collected by and hosted on G2.com.

I would like to see a more user-friendly process for sending out the surveys, though it's possible I'm not up to speed on all of the features. Review collected by and hosted on G2.com.

Creating surveys, collecting responses, and checking reports all feel smooth and not complicated. Review collected by and hosted on G2.com.

Sometimes it’s a little slow, and figuring out the advanced settings can take time, paid version is expensive Review collected by and hosted on G2.com.

I appreciate that QuestionPro has an easy and intuitive interface, which makes manipulating and creating surveys a simple and accessible process for me. This is especially valuable when conducting surveys quickly, as the survey model looks good for the end user and the functions are easy to find, optimizing the user experience. Additionally, the initial setup process was super easy due to the abundance of free information in their cloud, which facilitated integration into my workflow. The combination of these aspects contributes to a satisfying experience when using QuestionPro for survey generation and management. Review collected by and hosted on G2.com.

The server crashes have affected the field trips. Review collected by and hosted on G2.com.