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QuestionPro Reviews & Product Details

QuestionPro is a comprehensive insights and experience management platform trusted by over 5.3 million users in 100+ countries, from individual researchers to Fortune 100 corporations. Our powerful and easy-to-use software provides an integrated suite of tools for creating, distributing, and analyzing online surveys, polls, tests, and quizzes to perform both quantitative and qualitative analysis. Leverage AI-powered tools like QxBot to build surveys conversationally or choose from over 50 advanced question types and 350+ survey templates. Our platform features robust point-and-click logic, including branching, piping, and randomization, to create sophisticated research flows. Reach respondents anywhere through multi-channel distribution via email, SMS, QR code, social media, and our offline mobile app. Analyze results in real-time dashboards and utilize a suite of analytical tools including crosstabs, AI-powered sentiment analysis, and TURF analysis. QuestionPro offers tailored solutions to fit every research need: Essentials: Perfect for students, individuals, and small teams, the Essentials account offers a powerful free-for-life platform for quick research projects and data collection. It's the most feature-rich free survey account in the industry. Advanced & Teams: Designed for SMBs, consultants, and professionals, the Advanced and Teams licenses unlock more powerful features, branding capabilities, and collaboration tools to transform raw data into the actionable insights that improve business outcomes. Research Suite: For enterprises and professional market researchers, the Research Suite is an industry-leading set of tools designed to solve the most complex research challenges. This suite includes specialized analytics like Conjoint and MaxDiff , an integrated global audience panel , an AI-powered insights repository , and the option to access end-to-end market research services from our expert team. Built for the enterprise, we ensure top-tier data security and privacy with compliance across global standards, including GDPR, ISO 27001:2022, HIPAA, CCPA, and SOC 2. Seamlessly integrate with key business systems like Salesforce, HubSpot, and Tableau, or connect to hundreds of apps via Zapier. With our 24/7 global customer support, you have a dedicated partner to ensure your projects succeed. Join millions of users and see why organizations like BMW, Fujitsu, and the American Cancer Society trust QuestionPro for their insights needs. Get started today with our Essentials account. It's free forever and no credit card is required.

Seller

QuestionPro

Discussions

QuestionPro Community

Languages Supported

Arabic, German, English, French, Hebrew, Japanese, Dutch, Portuguese, Russian, Spanish, Chinese (Simplified)

Overview by

Crystal Wiese

Pricing

Pricing provided by QuestionPro.

Essentials

Free

Advanced

$99.00

1 user / per month

View More Pricing Information

Top-Rated Alternatives

Qualtrics Strategy & Research

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QuestionPro Integrations

(12)

Integration information sourced from real user reviews.

QuestionPro Media

QuestionPro Demo - Slider survey question

Create mobile-friendly surveys with QuestionPro and leave a long-lasting impression on your respondents.

Create blocks of questions and organize your survey better. You can also apply randomization to blocks.

QuestionPro dashboard

Generate a wide range of reports for quantitative and qualitative data.

Eliminate distractions and display a single question per page.

QuestionPro Demo - Smiley rating question

Get a quick idea of your audience's experiences with a smiley question. You can customize smiley faces too!

G2 reviews are authentic and verified.

Here's how.

Kailee M.

Sales Associate

11/3/2025

"Great Question Variety, But Needs Better Team Collaboration Features"

4/5

What do you like best about QuestionPro?

QuestionPro's options for all of the question types are what I like best about the website/software. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

I dislike the lack of option to share the QuestionPro creative process with a team. What I mean by this is not being able to share the production process with a group/team nor the option to add others on it to see what feedback is being given. Review collected by and hosted on G2.com.

Shadrack B.

Assistant Manager

Small-Business (50 or fewer emp.)

5/15/2023

"QuestionPro the standing out software"

4.5/5

What do you like best about QuestionPro?

Questionpro software has various interesting features as follows:

It uses friendly interface which can be easily used by its users.

It allows for multiple distribution channels making it highly efficient.

I also like its customization options Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

Although QuestionPro has very good features, it also has its own downsides which include but not limited to the following:

Its pricing structures are sometimes expensive for some users.

It also requires internet connection which may be costly.

There is also limited customization Review collected by and hosted on G2.com.

Susan D.

Executive Director

Small-Business (50 or fewer emp.)

5/22/2024

"QuestionPro is very helpful for gathering feedback data from participants"

4/5

What do you like best about QuestionPro?

We love that it creates a report with the analysis already done so it's usable immediately. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

The logic sequence is a little clunky but workable. It would be nice if that was a little more intuitive for the casual user. Review collected by and hosted on G2.com.

What problems is QuestionPro solving and how is that benefiting you?

We need a way to survey two different types of audiences to gain feedback on how they are using our programs and what has changed for them as a result. QuestionPro creates a survey with a professional look and feel that is easy for users, most of whom are not tech savvy and take the survey on their mobile devices. That is helpful because the easier the survey is to use, the more people that complete the survey, which helps us collect better data. Review collected by and hosted on G2.com.

Samuel I.

Senior MERL Executive

Small-Business (50 or fewer emp.)

9/14/2023

"Feedback on QuestionPro"

4.5/5

What do you like best about QuestionPro?

The templates are really helpful and recommended for scripting survey. The analytics and options for downloading results is seamless and very easy. It is really a nice resource Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

I think it takes some time to load the homepage sometimes Review collected by and hosted on G2.com.

Dhilip K.

Sr. Executive - Customer Success and Social Media

Enterprise (> 1000 emp.)

9/30/2025

"Good tool to know your customer"

4.5/5

What do you like best about QuestionPro?

It is one of the best tools to analyse product, read customer usage and engage them. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

Nothing. I am relatively new user to this platform. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

3/12/2026

"Very Easy Survey Creation and Editing"

4.5/5

What do you like best about QuestionPro?

Very easy to use platform, easy to create and edit surveys. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

I wish they had better visualization tools or AI integrations for qualitative data. Review collected by and hosted on G2.com.

Verified User in Public Relations and Communications

Enterprise (> 1000 emp.)

5/22/2025

"The best survey tool available."

5/5

What do you like best about QuestionPro?

The CEO is one of the original developer partners from Qualtrics, and he builds his product to be better than any of his competition. He wants his 500-person (well-staffed) team to build the best product out there, and he's always updating and improving his product. I run my businesses in the same way, so I really respect a person who truly cares about having the best product and the best customer service. If you find something that you can't do, their Customer Support team will figure it out, and they do it fast. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

I haven't seen anything to dislike so far. Less expensive than all the competitors, more transparency, more options, it's easy to start using, it integrates with everything, I've implemented QuestionPro at every company that I manage, and we use it daily, weekly, and monthly for various data collection, analytics, and reporting responsibilities. I use it for my businesses and for the nonprofits I run. I recommend it to every C-level and Director-level decision-maker I talk to. Review collected by and hosted on G2.com.

What problems is QuestionPro solving and how is that benefiting you?

Staffing, utilization, visitation, community outreach, development, responsiveness, customer service, satisfaction, communication, reporting, analytics, planning and feedback.

I have launched use of QuestionPro at several nonprofits I've managed, and in both of my personal businesses. I recommend this product wholeheartedly for anybody who is interested in gathering any kind of input from any group of respondents on the planet. Automate and analyze everything, feed the data back into your business decision-making, and reap the growth. Review collected by and hosted on G2.com.

Tamera Z.

President

Mid-Market (51-1000 emp.)

9/14/2023

"Tovrea Carraro Society STILL LOVES QuestionPro!"

5/5

What do you like best about QuestionPro?

QuestionPro is our go-to to keep our tours fresh and meaningful. It's really, really easy to set up a great survey in just moments. When or if you have issues, their customer support team is just a chat away.

QP makes it easy for our Tour Guests at Tovrea Castle at Carraro Heights to let us know how we are doing. With just a quick click of the QR code. We have thousands of people touring each week that use this survey every day and so this survey is important to us. It is easily posted in key areas for guests to use and is integrated into our tours, as well. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

They need referrals for the nonprofit to renew - that is not always possible. Review collected by and hosted on G2.com.

Paul H.

Executive Director

Small-Business (50 or fewer emp.)

6/29/2021

"Easy to use, very flexible and effective, multiple distribution channels."

5/5

What do you like best about QuestionPro?

Comprehensive features, easy to learn and transition, easy to cut and paste questions from another app, availability for nonprofits Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

More flexibility on individual reporting formats - scales and open-ended answers. Interface with Eventbrite. Review collected by and hosted on G2.com.

Verified User in Government Relations

Mid-Market (51-1000 emp.)

10/30/2025

"Great Reporting Features, But Occasional Downtime and Support Gaps"

5/5

What do you like best about QuestionPro?

generated reports with graphs, percentages, etc. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

when it isn't working - sometimes it will respond after several tries or sometimes we have to wait for the next business day for it to work; I also liked the feature that was available years ago when there was a live chat available for help support Review collected by and hosted on G2.com.