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QuestionPro Reviews & Product Details - Page 3

QuestionPro Overview

What is QuestionPro?

QuestionPro offers full-stack online survey software to help you collect data and perform both quantitative and qualitative analysis with the same tool. Our easy-to-use software includes products for the creation, distribution, and analysis of online surveys, polls, tests, and quizzes. QuestionPro includes 350+ free survey templates and more than 40 question types, 15+ logic types, and a wide range of survey reports. We offer tools to reach respondents through email, integrated pop-ups, SMS, QR code, and social media channels. Our offline mobile app lets you collect data from participants even in areas with limited or no internet connectivity. Brand your surveys with custom themes, logo, colors and more. Our ready-made and custom themes enable you to create branded surveys with your logo, colors, fonts, and more. The real-time report dashboard gives a quick overview of the survey's performance, along with features to drill down further. We offer more than 40 reports for both quantitative and qualitative data which can be exported to standard formats like PDF, Word, SPSS, and Excel. QuestionPro Surveys comply with data privacy and security regulations like GDPR, ISO 27001, HIPAA, and many more. We support integration with 20+ third-party applications, including CRMs, marketing automation, and productivity tools. Best of all, our customer support team is available 24-hrs a day to guarantee your project is a success! With over 10 million users across 100 countries, we have provided survey software to Fortune 100 companies, academic institutions, small businesses, and individual researchers for over 20 years. Try our Essentials account now. It's free for lifetime, doesn't require a credit card and comes with 80+ features - the highest in the survey software industry!

QuestionPro Details
Languages Supported
Arabic, German, English, French, Hebrew, Japanese, Dutch, Portuguese, Russian, Spanish, Chinese (Simplified)
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Product Description

QuestionPro is a leading provider of online survey software that allows our users to generate the insights they need to make better business decisions. Our software includes not only tools for creation, distribution, and analysis of surveys, but also provides a platform for polling, tablet-based mobile research, and data visualization.


Seller Details
Year Founded
2005
HQ Location
Austin , Texas
Twitter
@questionpro
13,375 Twitter followers
LinkedIn® Page
www.linkedin.com
476 employees on LinkedIn®
Description

Free survey software: QuestionPro online survey software to create surveys and questionnaires in minutes! Use our free survey platform with 80+ question-types, ready made templates, multiple survey distribution & data collection option and robust survey analytics dashboards.


Crystal W.
CW
Overview Provided by:

Recent QuestionPro Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Easy to use!!"
QuestionPro has any options when designing surveys. We have been using them for many years! Their support is top-notch!
TW
Todd W.Small-Business (50 or fewer emp.)
4.5 out of 5
"Question Pro is great!!!!"
It is easy to use and and integarte into our program. Question pro has been great with being able to get feedback from the members of our departme...
Jenni B.
JB
Jenni B.Mid-Market (51-1000 emp.)
3.5 out of 5
"Using to survey our clients and volunteers for feedback"
There are various options for getting the survey into the hands of our clients, such as a Kiosk, email, or text messages. We even used it on table...
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QuestionPro Media

QuestionPro Demo - Slider survey question
Create mobile-friendly surveys with QuestionPro and leave a long-lasting impression on your respondents.
QuestionPro Demo - Question blocks
Create blocks of questions and organize your survey better. You can also apply randomization to blocks.
QuestionPro Demo - QuestionPro dashboard
QuestionPro dashboard
QuestionPro Demo - Survey reports
Generate a wide range of reports for quantitative and qualitative data.
QuestionPro Demo - Focus mode
Eliminate distractions and display a single question per page.
QuestionPro Demo - Smiley rating question
Get a quick idea of your audience's experiences with a smiley question. You can customize smiley faces too!
Answer a few questions to help the QuestionPro community
Have you used QuestionPro before?
Yes

Video Reviews

1,008 QuestionPro Reviews

4.5 out of 5
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1,008 QuestionPro Reviews
4.5 out of 5
1,008 QuestionPro Reviews
4.5 out of 5

QuestionPro Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for QuestionProQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Paige H.
PH
Financial Advisors
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about QuestionPro?

They reach out to a general audience and have a great promotional platform to attract responses from general public. Their surveys are smooth and straight to the point and have one of the best screening processes to try and ensure a diverse demographic reach. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

Nothing overall I love the way the promote you get what you pay for in my opinion they have a great outreach and great fan base. Review collected by and hosted on G2.com.

What problems is QuestionPro solving and how is that benefiting you?

Customer relations needs and wants and really finding out what the people really want and not making all about my business but aiming towards a general audience employed or using in same field of research. Review collected by and hosted on G2.com.

Molly R.
MR
Strategic Communications Director
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about QuestionPro?

QuestionPro is an intuitive, easy-to-use program that has become a valuable resource to our organization. We especially appreciate the analytics component, which features nice graphics and helpful dashboards that summarize and update data in real-time. This feature has been especially useful in gauging the quantity and types of responses we receive from stakeholders. Additionally, once a survey is created and distributed the rest of the process is very hands-off. QuestionPro does exactly what we need it to do for our organization. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

We can't think of much that we dislike about QuestionPro. As a nonprofit with limited bandwidth, we need a no-frills program that captures and analyzes survey data easily and accurately—QuestionPro has been a good solution for this. Review collected by and hosted on G2.com.

What problems is QuestionPro solving and how is that benefiting you?

When it comes to meeting the needs of our stakeholders, nothing speaks louder than data. QuestionPro helps us gain powerful insights into how well our organization is serving our constituents. Review collected by and hosted on G2.com.

RG
Executive Director
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about QuestionPro?

QuestionPro was so easy to set up. So many options of question types to choose from and features to add. It was very simple and easy to distribute our surveys as well! Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

Everything about QuestionPro works well for our organization. Review collected by and hosted on G2.com.

What problems is QuestionPro solving and how is that benefiting you?

QuestionPro is benefitting us becuase we can now collect our Program Evaluation Form responses through QuestionPro's online surveys instead of on paper, as we had been doing. We process a large amount of surveys each month and with QuestionPro, we are able to easily export the results and track our metrics much faster and don't need to waste so much paper! Review collected by and hosted on G2.com.

Verified User in Consulting
CC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about QuestionPro?

Very flexible, very customizable, simple and intuitive to use. Question types are straightforward and it is very easy to explore and implement the different question types that you are able to create. The level of customization is nice, with the logos and banners and colours for when we work with various clients, its nice to have. Customer support is also fast and to the point. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

Some of the UI can be laggy at times (due in part to the graphical nature of it I assume). Review collected by and hosted on G2.com.

What problems is QuestionPro solving and how is that benefiting you?

We have a lot of questions to ask as part of our job and QuestionPro makes it easy to collate all responses for processing very quickly and easily. Review collected by and hosted on G2.com.

Adrian G.
AG
Auto Detailer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about QuestionPro?

i like that question pro lets me be in control and always lets me use their software to help my daily business needs and offers surveys to help pay out money for hard times i completely love questionpro Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

the only downside to questionpro is understanding how it works in the beginning but with tools you can figure this out easy. Review collected by and hosted on G2.com.

What problems is QuestionPro solving and how is that benefiting you?

their solving the problem of providing valuable surveys and options for my daily needs Review collected by and hosted on G2.com.

Zeina E.
ZE
Program Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about QuestionPro?

The Survey features are powerful. I was able to channel survey takers through my survey to make it more relevant to each taker and customize the experience. I like the logic and scoring features as well. The results are presented well in a dashboard that can be customized and the charts are downloadable in power point format and you can edit the style and color, so this was a big time saver.

Good detailed display and explanation of results and statistical significance. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

There is a bit of a learning curve as it feels this tool is written by engineers or a very technical team. What you gain once you are familiar with how to edit and design the survey is well worth the learning curve. Review collected by and hosted on G2.com.

What problems is QuestionPro solving and how is that benefiting you?

The nonprofit version of QuestionPro is powerful enough to provide the necessary features for customizable and detailed surveys.

The surveys can be sent directly to survey takers through the software's own mail merge feature and completion is tracked.

Great online 24/7 support and their support team is very knowledgable. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about QuestionPro?

What I like best about QuestionPro is that it is effortless when creating and sharing surveys. Our patrons and volunteers receive simple instructions on what we need from them. Also, it is very reliable in receiving and storing data. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

There isn't much that I dislike about QuestionPro. As I write this review, I am going through the system to see if anything jumps out at me, but I can't think of any. It does the job for what we need. Review collected by and hosted on G2.com.

What problems is QuestionPro solving and how is that benefiting you?

QuestionPro is helping us hear from our patrons and volunteers in an organized and targeted way. In the past, we used emails which can be hard to sort through. Review collected by and hosted on G2.com.

CL
Teacher K-12
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about QuestionPro?

Question Pro is very easy to use and has a variety of question types of features. I love how easy this was to create. I used it with my students to create a survey over a topic we studied in class. It was simple to integrate into my lessons. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

All I would say that could be added is for a collaboration feature, so that several people can edit the same survey. Review collected by and hosted on G2.com.

What problems is QuestionPro solving and how is that benefiting you?

Question Pro served as a way for my students to create a survey to give out to friends and family and the community. They were able to research and analyze the results on on topic. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about QuestionPro?

I like that Questionpro is user friendly and ease of implementation into our workflow. It has been easy to use as easy to send out. We typically use the system to send to our overseas vendors, and it is easy for them to understand. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

I don't love that if I try to search for a survey in my organization I am unable to find it. I need the owner to share it with me, I wish we could have multiple owners. Review collected by and hosted on G2.com.

What problems is QuestionPro solving and how is that benefiting you?

This helps to aid with any language barriers we may have with our overseas vendors, as this system is truly so easy to use. Review collected by and hosted on G2.com.

Megan B.
MB
Youth Programs and Operations Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about QuestionPro?

My favorite thing is being able to set different question paths depending on how the user answers a question. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

A bit of a learning curve because it can do so much, so it takes a bit to make sure we're using it for as much as we can. Review collected by and hosted on G2.com.

What problems is QuestionPro solving and how is that benefiting you?

If a user answers yes I can follow up with different questions than if they answer no, and I don't have to know what their answers are to do it. Previously I had to have multiple surveys to have users take. Review collected by and hosted on G2.com.