QuestionPro Reviews & Product Details

I love: the guaranteed security of respondents, the wide variety of question and response options, the fact that there are unlimited responses (I think!), the fact that it has the green light from my state organization, the manageable dashboard, the fact that I can share the creation of surveys with others, and that I can share access to analytics with others. Review collected by and hosted on G2.com.

Not sure it's a downside... it's more of an issue of having time to explore. There are so many features that I just won't have time to dig into. A couple features I have needed that I couldn't figure out how to access, I contacted our IT person and he showed me how. Review collected by and hosted on G2.com.

QuestionPro is a solid, professional-grade survey & feedback platform — especially strong when you want more than a basic survey, when you're gathering feedback at scale, or you need integrations and analytics. It balances ease-of-entry (you can start simple) with depth (you can grow into more complex uses). The platform supports a wide variety of survey question types and logic (branching, skip logic, text piping) so you’re not locked into very basic forms.

Additionally, the customer service at QuestionPro is top-notch. They are quick to respond to requests and help address issues we have while programming surveys.

The QuestionPro XDay conference was amazing and we plan to attend in the future! Review collected by and hosted on G2.com.

While basic survey creation is straightforward, leveraging the advanced features (complex logic, integrations, closed-loop analytics) took some time to learn and think through.

Also, the BI dashboard isn't accessible across multiple users in my account team. It makes it difficult to collaborate on using this tool. Review collected by and hosted on G2.com.

The support, interface, features, the speed, customer service support, and the agility of the team to do custom work. I used them for a complex task. I also like their security features. Review collected by and hosted on G2.com.

They weren't flexible with pricing. They are designed for large volume of surveys or by how many users. We were looking for a high quality service but for a short survey. Review collected by and hosted on G2.com.

We maintained a relationship with a leading survey provider for over a decade. However, the difficulty in performing simple tasks, the lack of efficient flexibility in crucial areas, and the introduction of a new pricing structure prompted us to seek alternatives. From our initial sales interactions through to implementation, the QP team has been exceptional; always available and consistently going above and beyond to support every user in our organization. The significant improvements offered made our decision to switch an easy one. Our Sales Manager, Mohit, played a pivotal role throughout the transition, always just a quick phone call or email away. Both he and the post-sales team have been outstanding, providing prompt and attentive responses. I cannot overstate how smooth the implementation phase was; it was by far the easiest I have ever encountered. The tailored training for our team members and the ongoing support after implementation have been phenomenal. Review collected by and hosted on G2.com.

I can say that there will be a learning curve as we transition from our current provider to Question Pro, but the QP team has consistently been available to guide our users through the interface. I have no doubts about the team's willingness to address every question we bring to them and support us throughout the process. Review collected by and hosted on G2.com.

I use QuestionPro on a weekly basis and it’s been a really dependable tool for our team. The transition from our previous software was pretty painless other than just transferring our surveys. There's plenty of question types to choose from, all the export options, that I need, and that they offer nonprofit support, which makes a big difference for us. Overall, it just works and does what we need it to. Review collected by and hosted on G2.com.

It's a bit limited in formatting, and knowing a bit of HTML definitely helps. The layout can feel a little awkward at first, but once you’ve used it a few times, it’s fine. Nothing major, just small quirks. Review collected by and hosted on G2.com.

What I like best about QuestionPro is its flexibility and wide range of survey features. The platform offers advanced logic, multiple question types, and multilingual support, which makes it easy to design surveys that fit different audiences. It is very user-friendly while still being powerful enough for detailed data collection and analysis. Review collected by and hosted on G2.com.

While the reporting features are powerful, some customizations in dashboards and exports could be more flexible. That said, the available reports still meet most of our needs. Review collected by and hosted on G2.com.

QuestionPro is a strong fit for NSP Northern Michigan Region thanks to its comprehensive capabilities, generous nonprofit licensing, and powerful analytics. Your team can effectively manage surveys, communicate with diverse communities, and analyze data. Review collected by and hosted on G2.com.

While QuestionPro excels in many aspects, providing pre-event surveys to gauge expectations and post-event surveys for reflections could further enhance the platform's utility for ski patrol regional training events. This addition would offer a comprehensive view of the entire training experience and aid in continuous improvement. Review collected by and hosted on G2.com.

For doing public surveys, the captcha option was extremely helpful. Review collected by and hosted on G2.com.

The free nonprofit license does have limitations on creating multiple blocks, which is a challenge for large surveys with repeat questions. Review collected by and hosted on G2.com.

I like how easy it is to create a survey with QuestionPro and share it with our members. Analyzing the results and providing feedback to the board is straightforward, and it doesn’t require much skill or extensive training for the basic features. QuestionPro does everything we need and a lot more. The initial setup was super easy, needing just a bit of technical knowledge and the ability to drag and drop. Review collected by and hosted on G2.com.

The complex features are a little bit difficult to use, so you might need to use their training a little bit more. Review collected by and hosted on G2.com.

I really like the quiz feature in QuestionPro because it's very simple to use. Even for those not familiar with technical details, it's easy and straightforward. It's also great for collecting data from people who aren't necessarily highly educated or very technical. I found it boosts engagement and participation significantly, which is important for data collection. The ease of use is one of the standout aspects for me and played a key role in our switch from SurveyMonkey to QuestionPro. Review collected by and hosted on G2.com.

I feel there should be more data visualization in QuestionPro. Review collected by and hosted on G2.com.