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Propel is generally user friendly which is very helpful. The story funnel feature allows you to easily track where pitches are. Being able to send picture out in platform is also very helpful in keeping organized. Review collected by and hosted on G2.com.
I think the media monitoring area could be a bit more user friendly overall. It was a bit difficult at first to filter out unhelpful results. Review collected by and hosted on G2.com.
36 out of 37 Total Reviews for Propel
Overall Review Sentiment for Propel
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We customized the program to include manufacturer part numbers, supplier part numbers, traceability requirements, and information such as which product a product was used in and which version a product was used in on the front-end item summary page. item This improves searchability for users, making it easy to sort and filter according to their needs. Creating items in Propel is so easy that anyone can do it. The steps are simple and easy to understand. Propel handles change management very well. I can create temporary and permanent changes, which means I can create experiments with temporary changes and track them, as well as make permanent change orders. Review collected by and hosted on G2.com.
If I could change anything about the program it would be to be able to create routes on the fly. I do this now, but in a circular fashion, not synchronized with the way we use the program a lot, but we have too many "custom" routes we need, so I decided to run a derivation for 6 months. Let's see if I can come up with a more standard set of routes. Review collected by and hosted on G2.com.
Propel has a great tool that you can add on to Outlook to send pitches directly from your Outlook client and track to see if the messages have been opened. Review collected by and hosted on G2.com.
Lacked a lot of contacts in the media. Wasn't easy to search or build lists. Review collected by and hosted on G2.com.
Been using the platform for about a year and I love that it has almost all the bells and whistles needed for me to create extensive media lists, pitch and track. More than anything, I really like how I can easily search journalists who are covering a very niche topic and have them on my radar for approaches. Review collected by and hosted on G2.com.
The only thing I dislike is I still think the scrollbar on the righthand side of the platform is too narrow. Review collected by and hosted on G2.com.
Propel is an excellent service for CRM (Customer relationship management). Propel also has PRM (Public Relations Management), which is also very useful. It has friendly dashboards and UIs. Review collected by and hosted on G2.com.
There is nothing specific to dislike about Propel, but some areas need some improvements, like email statistics, reports etc. The cost is a bit high in compare to other small CRMs. Review collected by and hosted on G2.com.
Propel is a good service for PRM (Public Relationship Management). We can create our PR campaigns in the Propel PRM. It is a CRM for Public Relations. We can manage our media contacts in one place. Review collected by and hosted on G2.com.
There is nothing to dislike about Propel. It's an excellent service. If they can provide some advanced features in the free version, that would be great for all Propel users. Review collected by and hosted on G2.com.
Propel is the best product value management software which helps to automate data flows, business processes & communication across entire value chain to get more results out of it by gaining speed more efficiently Review collected by and hosted on G2.com.
Propel has many features which helps brands to gain more customers by providing various services, but the propel need to improve its database to get more accurate results for the brands. Review collected by and hosted on G2.com.
It promised a great tool but the reality of it is opposite of that they claim Review collected by and hosted on G2.com.
Persistent issues with the gmail integration, pitch contacts never accurate or updated, barely any contacts for major publications available, HORRIBLE customer service Review collected by and hosted on G2.com.
The fact that Propel integrates directly with our Exchange server, allowing us to actually send "real", personal email pitches to journalists, makes a huge difference in the personal touch we try to foster with journalists. The ability to keep detailed notes on journalists and our pitching activities, to really make Propel into our own purpose-driven platform for our organization is amazing. The customer service is above and beyond as well. Review collected by and hosted on G2.com.
Honestly, there is nothing that I "dislike" about Propel. However, for media monitoring and reporting I still find myself subscribing to CoverageBook and Critical Mention. It would be great if in the future Propel could functionally replace those platforms as well. Review collected by and hosted on G2.com.
Prior to using Propel, we had a custom build of Salesforce Lightning for managing our pitching. Propel is much better, as its built specifically for PR teams. We use the CRM as well as the reporting dashboard for clients. It's been useful to organize contacts, log coverage, and we can export the data to view all up trends across the agency. The team is also fairly responsive to requests. Review collected by and hosted on G2.com.
It can be somewhat buggy from time to time or take a while to load. Also, as they're a growing company, sometimes things change with little to no heads up. Still, they do their best to correct anything that has gone wrong. UI could be better. Review collected by and hosted on G2.com.
I like that propel is pretty easy to navigate. You can pretty much find your way around without doing the tutorials but they are there if you need them. There are a good amount of journalists on there from a good variety of industries. Review collected by and hosted on G2.com.
I think that some of the processes are made to be useful but aren't quite there yet. For example, the double pitching criteria is helpful if you're the only one sending to those contacts but as an agency, we have a lot of people sending emails and so excluding double-pitched contacts from a list removes people that you may not have actually finished pitching.
The only other thing that can be difficult is searching for journalists/outlets using the categories option or the topic search. I find that some categories, such as parenting, aren't on the list but other more obscure ones are and I'm not entirely sure why. I know there are journalists on Propel who have parenting as a topic of interest so I'm not sure why it isn't available as a filter. I also find that the topic search often shows journalists/outlets who are completely outside of the industry that I am looking for which isn't really helpful. Review collected by and hosted on G2.com.
