The thing I like most about Promomash is the level of support we receive. As a CPG business with large amounts of complexity, this product has helped us tremendously understand our trade spend and manage deductions. There have been numerous times where deductions were taken inappropriately, and the Promomash team has quickly identified and resolved with our team members. The staff at Promomash is also exceptionally helpful with ad-hoc requests and questions, and does a great job of teaching me something new with every interaction, Review collected by and hosted on G2.com.
I wish that there were more training resources available. I think a quick way to resolve common issues would be if Promomash could provide a knowledge base or quick resources. Even a few one-pagers on how to specifically set things up correctly would go a long way in helping us understand user entry issues. Review collected by and hosted on G2.com.
38 out of 39 Total Reviews for Promomash
Overall Review Sentiment for Promomash
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Needed promomash to fill in a role at work to discet and calculate separate deductions of customers such as Kehe and UNFI. I like that once they understand what we need they are able to code deductions to our liking. It kind of take a little getting use to navigate the website, but once you do it is a great platform that stores your deductions. I know I can always rely on Jessie to get what we need whether an update on disputes or reporting need updates. Review collected by and hosted on G2.com.
To get started with Promomash it does take a while to get the coding correct and the deductions loaded to the right place. Sometimes things also get disconnected. Review collected by and hosted on G2.com.
Promomash has been a huge value add to our company in terms of deductions management. We used to spend 15-20 hours or more each month just trying to make sense of deductions (i.e. not counting any time to dispute them, etc.). And the process was still not robust. Enter Promomash. The combination of their team + portal means that we now spend only about 1-2 hours tops, most of which is strategic (i.e. gleaning insights from Promomash's reports and tools). They've really made it quite simple for us, from deductions classification to disputing incorrect deductions, they do it all, saving us hours of valuable time to focus on much more strategic initiatives. Review collected by and hosted on G2.com.
No real downsides per se; we are quite happy with the support. It would be good to see them start to incorporate AI automation to streamline things further, and lower costs for smaller brands. Review collected by and hosted on G2.com.
With all the new tech and software out there, this platform really stands out. It is a very valuable tool and software for us. It has made our promotional planning better every year and has saved us a lot of time because it clears our deductions as well. Customer service is top notch. Review collected by and hosted on G2.com.
Nothing, this platform is great. Having a dedicated team member or power user can really make a difference. Review collected by and hosted on G2.com.
Promomash is the best field marketing managment platform in the CPG industry. This comprehensive platform fosters efficient data and clear results for administrative company managment. Further, the PM staff associates are readily accessible with immediate assistance and guidance; for both brand managers and BAs on a 24/7 basis. I have trusted Promomash as THE top asset while managing demo programs for over 8+ years in the CPG industry. Promomash is key for growing a brand with transparent information and field marketing confidence! Review collected by and hosted on G2.com.
N/A - There is nothing that I dislike about Promomash. Thank you. Review collected by and hosted on G2.com.
Promomash has so many options for Brand Ambassador scheduling needs. They have made the platform extremely easy to use. They respond promptly with a thorough explanation or a video call to answer any questions. They listen to your needs, and the platform enables you to make your time more efficient. Review collected by and hosted on G2.com.
I haven't experienced a downside to Promomash. Whenever I think I cannot do something, I ask the support team, and they show me that the platform already does that function. They proceed to teach me how to utilize it more effectively every month. Review collected by and hosted on G2.com.
PM is one of the most user-friendly promo databases I have used over my 5 years of experiential work. I like that recaps are easy for staff to complete and generally easy to access for reporting. Review collected by and hosted on G2.com.
Payroll is not as smooth as I would like. I do not like waiting on staff to accept their role in the system so they can be paid. It's frustrating pestering staff nonstop. If we have their information on file, I feel that accepting a campaign is sufficient enough for them to accept. An override for management would be appreciated. Review collected by and hosted on G2.com.
The option of gathering all information in one place to successfully evaluate promotion effectiveness. Review collected by and hosted on G2.com.
Time of initial set-up and data collection. Review collected by and hosted on G2.com.
I love that promomash allows the opportunity for Brand Ambassadors to bid for shifts, essentially showing they are interested and available. I also love how user friendly it is once you get the hang of things. Great platform! Review collected by and hosted on G2.com.
I haven't run into many issues or dislikes with the platform yet. I do wish that it would send an email to all Brand Ambassadors once a shift was open for bid/available. Sometimes in this industry, Brand Ambassadors are dealing with so many agencies/platforms that they don't always remember to log in, unless it is the only company they are working with. Review collected by and hosted on G2.com.
I love how simple Promomash is to use. It's intuitive and easy to back up and fix anything I didn't mean to do. It's easy to train staff on and did I say simple? It's great. Review collected by and hosted on G2.com.
So far, I haven't bumped into anything I dislike. I do know that I can easily customize my experience and therefore, I'm likely to continue to have a wonderful experience. Review collected by and hosted on G2.com.
