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Projectworks Reviews & Product Details

SS
Sales
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Projectworks?

Projectworks makes easy for teams to see where resources are overbooked or underutilized. The platform enables real time team collaboration which makes easy to see project progress, share updates and maintain visibility to other teams. Also it provides financial management tools like budget tracking, cost management and invoicing. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

Prjectworks is difficult to use for new users. It offers limited third party Integrations. Though Projectworks provide mobile access, but it has not good experience, features are limited compared to desktop version. Review collected by and hosted on G2.com.

What problems is Projectworks solving and how is that benefiting you?

Projectworks provides personalized dashboards which anyone can create on their own. It provides customisable in depth analytics. We can spot trends, and make data- driven decisions. Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks

Hi Sheenu, thank you for sharing your feedback. We're glad to hear that Projectworks has improved your resourcing and financial management! We do offer 8 native integrations (Xero, Quickbooks Online, MYOB, Jira, Azure DevOps, HubSpot, Salesforce, and 12d Synergy), as well as enabling integrations via Zapier, our direct data connection, and API connection. We do not have a mobile app, but you are able to access the platform easily via browser on mobile, which provides all features (no limitations). Regarding analytics, you can choose from a library of ready-made reports for professional services or connect with Power BI for additional reporting. We are known for our ease-of-use and hands-on support team, so I'm sorry to hear that you found the platform difficult to learn. If you have any specific feedback regarding usability, please reach out to support@projectworks.com - we're always happy to hear your thoughts.

Projectworks Overview

What is Projectworks?

Projectworks is professional services software that’s easy to use, connects with your ecosystem, and gives you time back to focus on the real work that drives your success. Increase your billable time by eliminating time-consuming double entry and expensive overheads across your firm. Increase your margins by accurately displaying the present state and future of your projects – while there is still time to make interventions. Grow your services business with an all-in-one solution that brings together time tracking, expenses, resourcing, budget burn, revenue & margin forecasting, invoicing, reporting, & leave. Make sure you're working efficiently by integrating Projectworks with your existing tech stack, saving you time on data double handling and letting you focus on billable work. Projectworks integrates with Xero, QuickBooks Online, MYOB, Jira, Azure DevOps, Salesforce, and more. We’ll set your business up for success with comprehensive training, expert data migrations, and responsive ongoing support. Our team is proud to help you get the most value possible out of Projectworks. Projectworks is continuously improving to meet the unique needs of the professional services industry. We're designed by professional services experts for engineering, architecture, software, and management consulting services.

Projectworks Details
Product Website
Languages Supported
English
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Product Description

Projectworks is professional services software that’s easy to use, connects with your ecosystem, and gives you time back to focus on the real work that drives your success. Grow your services business with an all-in-one solution that brings together time tracking, expenses, resourcing, budget burn, revenue & margin forecasting, invoicing, reporting, & leave. Built by professional services experts for engineering, architecture, management consulting, & software services.

How do you position yourself against your competitors?

Projectworks was made by professional services, for professional services.

Our founders spent years using PSA tools that missed the mark. Their options were either:

1. Use several disparate tools that each solve single problems (timesheeting, resourcing, forecasting, project financials), but require integration,

OR

2. Use a bulky, complicated, and expensive ERP system (often overkill).

So, they created their own in-house platform, and put it through its paces for nearly a decade in their own professional services firm before bringing it to market. Projectworks was designed with professional services teams in mind, focusing on:

• Maximizing utilization and reducing bench time
• Easy-to-use system for rapid employee adoption (i.e. employees actually do their timesheets!)
• Actionable insights through accurate project financials
• An all-in-one solution to save time on data double handling


Seller Details
Company Website
Year Founded
2019
HQ Location
Wellington, NZ
Twitter
@projectworksltd
28 Twitter followers
LinkedIn® Page
www.linkedin.com
58 employees on LinkedIn®
Description

Projectworks is professional services automation software that’s easy to use, connects with your ecosystem, and gives you time back to focus on the real work that drives your success.Our software was born in a software services firm and this DNA has helped build our reputation of being uniquely fit-for-purpose for consultancies. These days, our software is used and loved by over 500+ mid-market consultancies globally who have grown by an average of
0% while using our software. Interested in a personalized demo? Book one today at https://projectworks.io/book-a-demo


P
Overview Provided by:

Recent Projectworks Reviews

NL
Narelle L.Small-Business (50 or fewer emp.)
5.0 out of 5
"Easy to set-up and use"
Projectworks is so easy to set up and start using compared to similar project management products. The reporting dashboards are great and the inte...
JZ
J Z.Small-Business (50 or fewer emp.)
5.0 out of 5
"Long time satisfied user"
I love that Projectworks has continually been updating the features available so that we can continue to upgrade our ways of working. We use it to ...
SS
Sheenu S.Small-Business (50 or fewer emp.)
4.0 out of 5
"Projectworks- An amazing Software for project management."
Projectworks makes easy for teams to see where resources are overbooked or underutilized. The platform enables real time team collaboration which m...
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Projectworks Media

Projectworks Demo - Revenue Forecasting
Forecast what you intend to invoice for the months ahead and see how your projections compare to work plans and budgets. Use forecasts to set a billing schedule for fixed-price projects, and our percentage mode to support percentage-based billing. Start your invoicing run from the forecasts...
Projectworks Demo - Project Reports & Metrics
Track actuals and see where you’re projected to land against your project budget. Know your margin: understanding project costs & revenue is made easy with our project margin report. See how much you're really being paid for each hour worked with the effective hourly rate metric.
Projectworks Demo - Intuitive Time Tracking
Flexible timecode setup so you can track how time is spent on your projects at the level of detail you need. Staff can enter time in a day or week mode, and our timesheet is fully-responsive so they can log time on the train home. Link time entries to invoices so you can see what has been i...
Projectworks Demo - Intelligent Resource Booking
Ensure you've secured the right people for your project by booking them in our resourcing module. See who's been well utilized, who has too much 'bench time', and who's been stretched. Tag and filter staff by skills and certifications to help you make the right staffing decisions at the rig...
Projectworks Demo - Track Project Financials in Real-Time
Prevent projects from going over budget by always knowing the current financial status of your projects.
Projectworks Demo - Invoicing
Projectworks invoicing supports T&M, fixed-price, or manual billing - however you want to work. Link project time and expenses to each invoice so you can see what has been invoiced and what hasn't. Dispatch invoices from Projectworks or via your accounting system.
Discover how Projectworks can transform your firm's workflow in this demo presented by our Lead Sales Engineer, Lauren Parsons.
Play Projectworks Video
Discover how Projectworks can transform your firm's workflow in this demo presented by our Lead Sales Engineer, Lauren Parsons.
Are you a consultant looking for PSA software? This short video shares who Projectworks serves and how.
Play Projectworks Video
Are you a consultant looking for PSA software? This short video shares who Projectworks serves and how.
Hear from the Founder, President and Principle of The Nadi Group, Emeka Nnadi about how implementing Projectworks and Quickbooks has helped them grow by 600%.
Play Projectworks Video
Hear from the Founder, President and Principle of The Nadi Group, Emeka Nnadi about how implementing Projectworks and Quickbooks has helped them grow by 600%.
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82 out of 83 Total Reviews for Projectworks

4.5 out of 5
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82 out of 83 Total Reviews for Projectworks
4.5 out of 5
82 out of 83 Total Reviews for Projectworks
4.5 out of 5

Projectworks Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ProjectworksQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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TB
Company Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Projectworks?

I had grown my business from 1-5 employees using Clockify for timesheets, but found it lacked the financial analysis needed to grow my business further. Projectworks has allowed us to keep track of works in progress, assign different user permissions for handling financial reporting and invoicing. We've found the forecasting and resourcing tools are also very useful and it is easy to use. We have now been able to double the size of our team using Projectworks. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

You can bulk import your data as part of the onboarding process. But can't bulk import additional data later, so make sure you have your structure set up at outset.

This is a great piece of software, better dashboards and report functions would make it better, but you can easily export data if you need detailed financial analysis. Review collected by and hosted on G2.com.

What problems is Projectworks solving and how is that benefiting you?

Timesheets is what we needed primarily, but the software allows you to have far more financial visibility of your projects. Previously we used Xero projects which did not work well for our industry and also Clockify, but they did not have the financial analysis capabilities or invoicing function that we needed. Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks
(Original )

Hi Tessa, thanks so much for taking the time to leave a review! We love that Projectworks has helped you scale your business and impact - that's our mission, to help PS firms scale successfully. We are currently working on improving our custom reporting, so this is definitely on the horizon. In the meantime, we have logged your feedback in the product backlog. As always, if you need anything or have feedback, please feel free to reach out to support@projectworks.io.

NL
Business Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Projectworks?

Projectworks is so easy to set up and start using compared to similar project management products. The reporting dashboards are great and the integration to Xero saves a significant amount of time. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

There is some additional functionality available in other project management systems I have used but given the price differential the additional cost is not worth it. Projectworks is priced very competitively. Review collected by and hosted on G2.com.

What problems is Projectworks solving and how is that benefiting you?

Managing consulting projects when the client is closely monitoring the burn on the PO and requires frequent reporting on time worked and invoiced is so easy with ProjectWorks. Trying to manage this on a spreadsheet is prone to errors and frustrated clients. Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks

Hi Narelle, this is wonderful to hear. It's a pleasure to support you in your use of Projectworks. The stress of monitoring and reporting project financials without the right systems is very real, and we're delighted that Projectworks is eliminating this pain for you. It's always great to hear our Xero integration being shouted out too! As always, if you need any assistance, don't hesitate to reach out to us at support@projectworks.com.

JZ
office manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Projectworks?

I love that Projectworks has continually been updating the features available so that we can continue to upgrade our ways of working. We use it to manage all of our projects and record billable hours and the experience has been intuitive. If we do ever need assistance, the support team usually replies within 24 hours! Two thumbs up from us! Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

Sometimes there are too many options and it can be overwhelming Review collected by and hosted on G2.com.

What problems is Projectworks solving and how is that benefiting you?

They are helping us customize our ways of working and we are able to tailor the program to do exactly what we need it to do. Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks

Hi J, thank you for taking the time to review and for being a longstanding Projectworks user! Your feedback is extremely valuable to us as we grow in 2025. I have shared your words with the teams. We love it when the support team gets two thumbs up - they enjoy working with you and our other users to make sure your projects are a success. We are actively working to make Projectworks even more intuitive and easy-to-use this year. Please do let us know if you have any other thoughts in future on the complexity of Projectworks at support@projectworks.com.

Najaf Z.
NZ
Product Manager - Liabilities
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Projectworks?

So the best part of Projectworks is that it is very feasible for business management becasue it is specially designed plus easy to implement to help professional to better manage their organizations in the area financials or project management. Specially the customer support is very excellent as well. This is easily available with the variety number of features so we can also use this frequently with the ease of integration as well that is very important for any project management. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

So the dislike part of projectworks is that is very limited for customization like when an organization wants to presents anything so they will have a limited options and features. Review collected by and hosted on G2.com.

What problems is Projectworks solving and how is that benefiting you?

This Projectworks help me with the following:

1. Business Management

2. Cost Management

3. Time Effecient

4. Professional Service

5. Work Management

6. Easy to Use

7. Stress Management Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks

Thank you for sharing your positive feedback on Projectworks! It's great to hear the implementation has been easy and that the platform is helping you manage your business. We're also glad that you are benefiting from our excellent customer support.

We are constantly working on improving our platform, and your feedback on customization will be taken into consideration. Aside from our comprehensive report library, we do allow users to extract data from Projectworks so that they can use their own tools of choice for custom reporting.

If you have any specific customization needs or further feedback, please feel free to reach out at support@projectworks.io. We're here to assist you every step of the way!

Tim R.
TR
Principal
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Projectworks?

We switched to projectworks because it had all the basic functions (timesheeting, invoicing) plus a bunch that we had been doing in spreadsheets (forward resourcing, cashflow forecasting).

I appreciated the onboarding process, where they took our existing data and translated it to the projectworks format - saved a bunch of setup, and meant we could keep historic project data. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

The xero integration isn't quite as smooth as I'd like - synching invoices requires extra manual clicks, particularly if you need to edit an invoice.

I'd also like invoice templating to be more flexible - it's pretty good, but I've had to set up multiple invoice templates for each currency we invoice in - I can't populate the bank account number based on the invoice currency. Review collected by and hosted on G2.com.

What problems is Projectworks solving and how is that benefiting you?

Projectworks is a core part of our business processes. The rigour of the commercial tracking has set us up for the next stage of growth. Review collected by and hosted on G2.com.

PJ
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Projectworks?

We migtrated to Projectworks from Workflow Max due to retirement of the product. We've found Projectworks is much more powerful and has a number more features and integrations available that we haven't previously had available to us. When we've had questions, we've been able to reach out to the team and get responses in a timely manner. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

Professional services organisations all work in different ways, and we've found that assumptions made in the product for other organisations may not fit well with us. For example, how we consider utilisation (i.e. billable hours of available billable work) is not how it is considered within Projectworks, where it's considered as billed hours on projects, whether or not there were hours available. Review collected by and hosted on G2.com.

What problems is Projectworks solving and how is that benefiting you?

Project management and resource utilisation primarily through our consultancy. We're a relatively small organisation, but this reduces the need for spreadsheets, and is driving us in the right direction as we grow as an organisation. Review collected by and hosted on G2.com.

JN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Projectworks?

ProjectWorks is great when creating invoices as the invoice can be customised easily within the invoice screen, as well as various templates that can be used.

Ease of integration - We moved from Workflowmax and it was a very easy transition. 1 person in our business set ProjectWorks up and everyone switched to using the system with little issue or frustration. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

Custom fields are rather limited - there's no ability to add the custom fields to certain windows which makes it hard to track the status of the project.

Setting up templates in word can be tricky with the MERGEFORMAT in word. I haven't been able to find much online to help support me through getting the templates to work properly. Review collected by and hosted on G2.com.

What problems is Projectworks solving and how is that benefiting you?

Ease of being able to track time quickly and succinctly. This includes being able to easily see who hasn't tracked time completely. Review collected by and hosted on G2.com.

Herman B.
HB
Managing Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Projectworks?

The ability to set revenue budgets over multiple months and to Forecast revenue based on contracts (signed, commited and oppertunities). This has greatly improved our ability to plan and manage cashflow. It has also given our firm actual revenue targets that we can work towards.

Another great feature for us is the ability to Resource personnel in accordance with revenue Forecast and timecodes. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

Projectworks can improve the Expense part of the software. We have a requirement to use this for sub consultants / contractors to whom we would like to issue multi-line Purchase Orders that can be used to manage monthly payments. Review collected by and hosted on G2.com.

What problems is Projectworks solving and how is that benefiting you?

Previously we did not have a platform that could link personnel time entries with revenue forecasts and resource planning. Review collected by and hosted on G2.com.

Pragyat  A.
PA
Implementation
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Projectworks?

Help due to less time ,best dashboard, check task on time comment Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

Time taking some time required fix bugs ,international issues Review collected by and hosted on G2.com.

What problems is Projectworks solving and how is that benefiting you?

Best time track, Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks

Dear Pragyat, thank you for taking the time to write such a great review! We're glad that Projectworks is helping you save time - and we're proud to hear that you find us to be best in class. It's great to hear that you find our visual dashboards useful. Regarding the time taken to fix bugs, we'd love to hear more - our dedicated product team are focused on resolving issues in a timely manner and we'd like to hear if you've encountered any specific issues. You can reach us directly at support@projectworks.io. Thanks once again for being a great advocate for Projectworks - we appreciate you!

NK
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Projectworks?

Projectworks is run by a team in New Zealand, and we loved that they were a smaller Kiwi company like us. They really take on board feedback, ideas, suggestions and actually act on it. The regulalrly push out updates and changes and those changes actually add value to the end user rather than being a useless feature that does nothing but push the price up (what we experiend with larger products). They had a really supportive and hands off onboarding process and its a very refreshing change to have a team that are in the same timezone as us. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

There isn't as much flexibility in the project configuration and budget settings as som e competitiors but thus far we have always managed to make it work. Review collected by and hosted on G2.com.

What problems is Projectworks solving and how is that benefiting you?

Managing and scheduling resources, forecasting project revenues and support revenue. Time tracking and invoicing. Review collected by and hosted on G2.com.