78 Playroll Reviews
Overall Review Sentiment for Playroll
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The platform is super easy to use, with a clean and intuitive design that makes navigating a breez.
Only what I need to see that is relevent to me is avaialble.
Leave policies are explained clearly, so you always know how to request time off and what you’re entitled to.
Payslips are easy to access and download, making it simple to check your payment details whenever you need to.
The login process feels secure, giving you peace of mind that your personal information is protected.
Not to mention the team around Playroll are the best - Amy is great! Review collected by and hosted on G2.com.
When submitting an expense claim I am limited to only submitting 5 docs.
I most of the time need to upload more than 5 and I find that I need to email my line manager these docs. Review collected by and hosted on G2.com.
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The platform is user friendly, easy to use.
Our account manager is super super reactive, which is very comfortable when you are in a timely sentivie environment.
It's nice to have an in-person contact and not a chat-bot.
We have had specific request based on our own company practices and they have adapted perfectly.
Their process is quite smooth as well. Review collected by and hosted on G2.com.
The only slight thing I would change is the fact to have "addendums" signed even for something that has no impact on the payroll and price (for ex: a change in probation period in the contract will have a addendum to be signed even if the employment contract has not been sent yet).
The process of having the quote signed, deposit paid and then employment contract sent required some learning curves on our part, but after a meeting we've aligned the different steps and now it's quite smooth. But it's something to have in mind and to clarify at the beginning. Review collected by and hosted on G2.com.
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From my perspective, the most helpful part of using Playroll is how it simplifies managing payroll and HR tasks from one platform. I have a clear view of all my payrolls, employment documents, and submitted data, which makes it easy to stay organized. Submitting leave requests directly through the platform is also convenient, as it keeps everything centralized.
Another big plus is the dedicated personal contact they assign. This contact has been essential for questions and support, although it would be even better if we could connect directly through the platform instead of only by email. Overall, Playroll makes payroll management smoother, especially for someone needing to stay compliant with my country tax laws while working remotely for a company abroad. Review collected by and hosted on G2.com.
From my experience, the least helpful aspect of Playroll is the lack of in-app communication with the assigned personal contact. While it’s great to have a dedicated support person, communicating only through email can feel a bit limited. Having a built-in chat option or messaging within the platform would make it easier to reach out for quick questions or immediate assistance.
Additionally, though the platform is straightforward, there’s always room for improvement in terms of customization or flexibility, such as offering more interactive tools or quicker access to certain features. These improvements would make the experience even better and allow for more seamless communication and payroll management. Review collected by and hosted on G2.com.
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The platform is intuitive, and the support is excellent. It’s truly remarkable to have the opportunity to work abroad while still operating under the familiar laws of your home country. They handle everything for you, so there’s no need to worry. This allows you to focus on what matters most: receiving your money! Everything is done with full transparency. I highly recommend it! Review collected by and hosted on G2.com.
It’s quite challenging to navigate all the laws in the countries where employees are hired. In my case, some details took longer than expected to be fully resolved. However, the support team was always quick to respond, providing clear answers and maintaining transparency throughout the process, which gave me confidence. Review collected by and hosted on G2.com.
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The platform is very good and highly efficient, very simple to use, and ready to meet changing needs. What I appreciate the most is the communication and the constant desire to find the best solution. The human resources are what every employee would wish to have. Review collected by and hosted on G2.com.
Nothing , everything works perfectly and no issues Review collected by and hosted on G2.com.
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The best I like a clarity and accuracy in the customer support. All my requests were processed quickly and were easily resolved. They also have a user-friendly and intuitive website that contains a lot of information and is easy to use. Review collected by and hosted on G2.com.
A small inconvenience is that they do not work 24/7, at least I have this impression, and the response to requests submitted on Friday at the end of the day is received only on Monday. Review collected by and hosted on G2.com.
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Playroll is very easy to use . Has a very number of features that can be used and excellent customer service.I’ve visited this place several times, and each visit has been excellent. Review collected by and hosted on G2.com.
Having to log in each time I use it, can be a little bit frustrating . Review collected by and hosted on G2.com.
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I was hired by a remote company. As I was not ready to freelance yet, I wanted a permanent employee contract based on local law. My employer contracted Playroll to meet my needs. I am now employed according to law where I live, while working remotely. Playroll takes care of all the red tape. They have easy to use portal where I can download or request all sorts of documents, submit leave requests or expense reimbursement requests. The service is reliable and Playroll employees always professional and helpful. Highly recommend! Review collected by and hosted on G2.com.
Initially the portal did not have all the functionality it has now. But I am very happy they keep adding the features and streamlining the experience. Review collected by and hosted on G2.com.
It's easy to use the website, and tracking working hours is simple. The pay split is informative and helps us understand how payroll is taxed. Review collected by and hosted on G2.com.
For the period that I have used this website, everything seems to be in order, so I can't say that there is something I dislike. Review collected by and hosted on G2.com.
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Playroll site is really easy to navigate and mostly every information needed is shown on your dashboard. Support is very friendly and helpful if needed with your payroll or anything else. Review collected by and hosted on G2.com.
It is a very smooth experience and I am very pleased so no downsides for me. Review collected by and hosted on G2.com.