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PIMworks Reviews & Product Details

KS
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about PIMworks?

PIMworks provides an easy to use platform, with a support team to answer any questions or concerns in a fast manner. We use it daily to maintain a catalog of 6000+ products, their images, and descriptions. Review collected by and hosted on G2.com.

What do you dislike about PIMworks?

There are a handful of clicks needed to update and syndicate the product. It would be great if this was reduced. Review collected by and hosted on G2.com.

What problems is PIMworks solving and how is that benefiting you?

PIMworks provides one, concise platform for us to maintain our product details. Review collected by and hosted on G2.com.

PIMworks Overview

What is PIMworks?

PIMworks is a comprehensive Product Information Management (PIM) solution that helps centrally manage all your product information and data. Along with product data management, online retailers and brands can easily manage digital assets, seamlessly syndicate accurate product data to multiple channels, optimize product content compliant with market standards, and stay one step ahead of competitors. PIMworks helps you create customized product content experiences and offers various integrations, including Bigcommerce, Magento, and Shopify, Amazon, to name a few. PIMworks' AI-ML-based product catalog enrichment features help improve product content accuracy. All the teams creating product catalogs can collaborate effectively by creating workflows with our PIM system. The overall product data performance can be monitored and analyzed with insights on the dashboards, and businesses can seamlessly expand their brand visibility with zero complexity with our world-class pim solution.

PIMworks Details
Languages Supported
English
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Product Description

PIMworks allows you to organize product information that's scattered across multiple resources, enrich catalog data, and get your products to market faster

How do you position yourself against your competitors?

PIMworks is the first in the market to provide Instant product syndication to multiple marketplaces.

PIMworks' automated product content enrichment feature automatically enriches the product data from top marketplaces and enables the user to present their product with the best content out there.

PIMworks also provides a completely customizable Digital Asset management feature which helps the user manage all their assets from a central repository


Seller Details
Seller
Xtract.io
Year Founded
2019
HQ Location
Chennai, Tamil Nadu
Twitter
@xtract_io
1,478 Twitter followers
LinkedIn® Page
www.linkedin.com
57 employees on LinkedIn®
Description

Xtract.io specializes in offering cutting-edge data automation solutions powered by Generative AI (GenAI). Our solutions are built to automate complex processes and deliver precise insights,
transforming how businesses operate and grow exponentially.


Reyaz A.
RA
Overview Provided by:

Recent PIMworks Reviews

JJ
Justin J.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best for Ecom businesses who want to scale"
We have been using PIMworks for a while and the software seems to deliver what is promised. We have expanded to two other countires and started to ...
WI
William I.Small-Business (50 or fewer emp.)
4.0 out of 5
"PIMWorks is a good albeit frustrating application."
It is good for cataloging and storing data all in one place.
KS
Kari S.Small-Business (50 or fewer emp.)
4.0 out of 5
"Efficient Product Management System"
PIMworks provides an easy to use platform, with a support team to answer any questions or concerns in a fast manner. We use it daily to maintain a ...
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PIMworks Media

PIMworks Demo - Product Detail dashboard
Product Detail dashboard
PIMworks Demo - Product-list-page-pim
Product-list-page-PIMworks
PIMworks Demo - Taxonomy-PIMworks
Taxonomy---PIM.PNG
PIMworks Demo - Enrichment-screen
Enrichment-screen-pimworks
PIMworks Demo - Map-input-fields-PIMwork
Map-input-fields-PIM
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58 out of 59 Total Reviews for PIMworks

4.6 out of 5
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58 out of 59 Total Reviews for PIMworks
4.6 out of 5
58 out of 59 Total Reviews for PIMworks
4.6 out of 5

PIMworks Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for PIMworksQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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JJ
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about PIMworks?

We have been using PIMworks for a while and the software seems to deliver what is promised. We have expanded to two other countires and started to rank better in online market places because of their content optimisation. We had a dedicated customer sucess person who make sure the implementation was smooth and answered our big list of quereis.

Good work Naren and team, Expecting the same support throughout our journey. Review collected by and hosted on G2.com.

What do you dislike about PIMworks?

Nothing of that sort, the UI is basic but does the job. Review collected by and hosted on G2.com.

What problems is PIMworks solving and how is that benefiting you?

We had no clue figuring out how we gona manage our 14 Lakh SKUs where PIMworks came to our rescure, we have built our business but were looking for a tool to streamline our process and scale. Review collected by and hosted on G2.com.

NP
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about PIMworks?

The most helpful feature that I would say PIMworks has is the bulk product data enrichment feature. Also, managing SKUs and product inventory across multiple channels and platforms is very much simple due to the centralized approach provided in PIMworks. Review collected by and hosted on G2.com.

What do you dislike about PIMworks?

I do not have any significant dislikes with this product. All the features are very good and so is their customer service. Review collected by and hosted on G2.com.

What problems is PIMworks solving and how is that benefiting you?

Maintaining our product data and pricing information across multiple channels was somewhat of a challenge for us. With the help of PIMworks, we are now able to easily streamline our product information and also store multiple digital assets in a centralized medium. Additionally, the content enrichment capabilities of PIMworks has helped us bring out the best content for all our products across channels. Review collected by and hosted on G2.com.

WI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about PIMworks?

It is good for cataloging and storing data all in one place. Review collected by and hosted on G2.com.

What do you dislike about PIMworks?

Communication with the team is difficult at best. We have had to repeat ourselves several times and each week nothing was getting done yet they were asking the same questoins that we gave answers to the week before. It took months to implement. The financial person that was brought into a call was rude and demeaning to our female employees. We had to switch account managers because of imcompetence and the Rep that sold the platform to us just disappeared for two months leaving the PIMWorks team lost and confused. It has been a challenging experience. Review collected by and hosted on G2.com.

What problems is PIMworks solving and how is that benefiting you?

Currently none. It is causing us more problems than it is solving. Review collected by and hosted on G2.com.

Response from Nandhini TS of PIMworks

Hi William,

Appreciate your feedback on PIMworks. We deeply regret the difficulties you've faced with communication and the overall implementation process. Your concerns regarding repeated inquiries, delays in progress, and the unpleasant interaction with our financial representative are taken seriously. We understand the frustration caused by these issues and want to assure you that we are actively working to address and improve these aspects of our service. This is not reflective of our values, and we will be conducting internal reviews to ensure our team members uphold the highest standards of professionalism and respect.

We are dedicated to working closely with you to understand your specific issues and concerns, to provide effective solutions, and to turn your experience with PIMworks into a positive one. We look forward to the opportunity to regain your trust and improve your experience with PIMworks.

VK
Information Technology and Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about PIMworks?

PIMworks has simplified product data management for us. We are saving hours of manual work with PIMworks' central storage of product information. PIMworks has been a game-changer for us when it comes to taking our products to the market.

The customer success team has been very proactive with my requirements. Review collected by and hosted on G2.com.

What do you dislike about PIMworks?

To be honest I've not come across any blockers while using PIMworks. The experience has been very smooth so far. Review collected by and hosted on G2.com.

What problems is PIMworks solving and how is that benefiting you?

For the longest time, we've been looking for a PIM solution that helps us simplify product data management. Prior to PIMworks, we managed data on spreadsheets and folders. With PIMworks, we are able to store and manage product information from a single source of truth. Review collected by and hosted on G2.com.

Shruti S.
SS
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about PIMworks?

PIMworks' data enrichment allows us to enhance our product listings with ease, resulting in higher conversion rates and customer satisfaction. The AI-powered enrichment module automatically enhances our product catalogs with rich information. Review collected by and hosted on G2.com.

What do you dislike about PIMworks?

No complaints in this department. Data enrichment is spot on. Review collected by and hosted on G2.com.

What problems is PIMworks solving and how is that benefiting you?

PIMworks has solved the problem of incomplete and insufficient product information. Our listings are now more informative, driving more sales and reducing returns. Review collected by and hosted on G2.com.

JS
Digital Performance Marketing Teamhead
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about PIMworks?

it helps a lot for workflows and image management but it would be great o enhance it for other functions too. ease of use and implementation was easy. Also customer support was appropiate, the integration was easy. and Frequency of Use here was appropiate Review collected by and hosted on G2.com.

What do you dislike about PIMworks?

its a bit slow and some other times is not responsive in other devices. we dont use this with frequency of use due to the number of features in there. Review collected by and hosted on G2.com.

What problems is PIMworks solving and how is that benefiting you?

for retail and digital is perfect when you managed heavy catalogsor skus images Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about PIMworks?

PIMworks' integration and automated syndication is an amazing feature that helps reduce the time and effort taken in publishing our products across several marketplaces.

My team usually spends hours standardizing the data to meet channel requirements, but post PIMworks, we've been able to focus on other activities and leave the rest to the PIM platform. The customer support team is proactive and the platform is fairly simple to use. Review collected by and hosted on G2.com.

What do you dislike about PIMworks?

I've not had any bad experiences so far! Review collected by and hosted on G2.com.

What problems is PIMworks solving and how is that benefiting you?

PIMworks is simplifying the process of getting the products to market and helps us reduce manual effort and be in front of our customers with the right data and most importantly at the right time. Review collected by and hosted on G2.com.

JW
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about PIMworks?

We have found PIMworks very beneficial for our business. Centralized Product catalog maintenance has been a big benefit for us with PIMworks. Also, instantly syndicating them to various channels is an amazing feature of PIMworks.The admin controls and the workflow management capabilities provided by PIMworks have made our work very simple. Review collected by and hosted on G2.com.

What do you dislike about PIMworks?

I do not have any dissatisfaction with PIMworks. All the features that I use are very simple and give us very good results Review collected by and hosted on G2.com.

What problems is PIMworks solving and how is that benefiting you?

I have had an incredible overall experience with PIMworks. The vendor management feature in PIMworks is a game-changer. It saves us tremendous time and ensures we have complete control over our suppliers. Plus, the ability to attain two-way synchronization with multiple channels is invaluable. PIMworks truly simplifies the management of our product data Review collected by and hosted on G2.com.

ML
Catalog expert
Consumer Goods
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about PIMworks?

With the advent of PIMworks, we are now able to do more work in terms of catalog generation and data updating. The workflow module has also helped us efficient work towards our tasks Review collected by and hosted on G2.com.

What do you dislike about PIMworks?

I do not have any significant issues or dislikes with PIMworks. All the features are very good and I like using the software on a day to day basis. Review collected by and hosted on G2.com.

What problems is PIMworks solving and how is that benefiting you?

With the help of PIMworks, transfering product catalog images and data across different channels is very smooth. PIMworks is compatible with many different channels and this is beneficial for us. Review collected by and hosted on G2.com.

JW
Consumer Goods
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about PIMworks?

PIMworks has integrated Digital Asset Management capabilities too which helps us achieve more with just this one solution. Also, the team is very helpful which I like. Review collected by and hosted on G2.com.

What do you dislike about PIMworks?

I do not have any major concerns or particular dislike with PIMworks. All the features are very good and the product is also super smooth for our everyday usage. Review collected by and hosted on G2.com.

What problems is PIMworks solving and how is that benefiting you?

The main benefit that we are deriving out of PIMworks is that we are able to easily manage all our catalog images too within PIMworks. There is no limit for the storage space which is awesome. Review collected by and hosted on G2.com.