Phrase Localization Platform Reviews & Product Details

It's useful for translating large volumes. After translating into the target language, there's no need for separate document editing. I really like that when exporting after translation, it follows the original document's formatting exactly. It's also great that when translating tables or diagrams, you can check in the preview if the target text fits well into shapes, etc. It's convenient to be able to adjust the text appropriately while checking the status through the preview. Review collected by and hosted on G2.com.

There was an issue where some text was lost in the document containing diagrams. Therefore, I had to check every time to ensure that no translation content was missing. Also, it would be nice to have a feature to hide tags that often get in the way in the editor. The menu had many options like TMS, Strings, Orchestrator, which was a bit confusing. Review collected by and hosted on G2.com.

Light load on PC. Very easy-to-understand UI. Good functions & services, including built-in MT. Great & timely customer service. Review collected by and hosted on G2.com.

Always have to upload files - it'd be great if you could directly type in source texts for quick translation. It'd be even more wonderful if Phrase could recognise texts from PDF or image files. Review collected by and hosted on G2.com.

It allowed us to move from a completely antiquated workflow for translation and term management to use a collaborative tool than many roles within the company can use. This also meant that we could get "non technical" people involved in the process, which allowed Product Management to better work together and keep the workload transparent. It is now a tool we use daily. It also took minimal time to set up and get started, which was why we tried it in the first place. Review collected by and hosted on G2.com.

Probably because of the complexity of what the tool can do, automate and configure finding your way into using the software comes with a bit of a learning curve. To pick out one example, when the list of keys (in Phrase Strings) on the right side of the screen is filtered, you don't easily see that which can lead to the user thinking a key is not there, when in fact it is just hidden from view. In general, a "decluttering" of the UI for what you need for daily use of the tool would be appreciated in all areas of the product. Review collected by and hosted on G2.com.

I appreciate how Phrase Localization Platform significantly enhances my efficiency in handling translation tasks, especially when dealing with very long documents in a limited timeframe. The platform's translation memory feature is incredibly beneficial, allowing me to avoid redundant searches by remembering previously used terms, thus saving time and ensuring precision in my work. I love the layout and user-friendly functionalities of the platform, which make navigating and utilizing its features intuitive and seamless. The ease with which I can store and retrieve my previous jobs by using savable names for memories further adds to its user-friendliness. The initial setup was straightforward, requiring just a simple registration process, which I found very convenient. Moreover, despite its considerable cost, the value provided by the features and how well it serves my translating needs makes it worth every penny. Review collected by and hosted on G2.com.

I find it disappointing that the automatic translation feature, which used to be free, is now a paid service. Review collected by and hosted on G2.com.

I really enjoy using the translation changes feature because it lets me see the edits I’ve made to the automated MT solution. Also, if a revisor doesn’t send feedback about a translation, I can still review everything that was changed by using this feature. Review collected by and hosted on G2.com.

I wouldn’t say that I dislike anything about it. Of all the CAT tools my university has told me about, this is the one I like the most, mainly because it’s so easy to use. Review collected by and hosted on G2.com.

I find Phrase TMS the most user friendly program I ever worked with. I have worked as a translator for over 25 years and there is no program coming even close. Review collected by and hosted on G2.com.

I would like to be able to by a license for a longer amount of time insteads of paying a subscription every year. Compairing with Trados the price of Phrase is ridiculous. The yearly fee is 360 Euros and I have been using Phrase for more than 10 years. Compare that with Trados for which I paid 1100 Euros without time limits. Review collected by and hosted on G2.com.

Easy to use from a project setup, and organization of platform is easy to find translation requests Review collected by and hosted on G2.com.

Customer support is not helpful, multiple times we have ran into issues with either segmentation or particular file types not working, and they have not help resolve it.

Phrase Orchestrator is interesting but doesn't seem ready to be fully used Review collected by and hosted on G2.com.

Very advanced automation features, specifically the APC that lets me connect to the FTP server and scans it periodically which saves a hours every day when creating projects, analyses and delivery. Review collected by and hosted on G2.com.

The platform is not very stable - there are various features that periodically stop working, for example the "Quotes" tab in Phrase analytics, there are notification blackouts several times a year, new features and UI updates are sometimes added without being mentioned in Release notes and so on. Review collected by and hosted on G2.com.

Phrase has become a cornerstone of our localization workflow. Its intuitive interface, powerful CAT tools, and seamless integration with platforms like GitHub and Figma make it easy to manage complex projects across time zones. I especially appreciate the Phrase Orchestrator for building no-code workflows—it’s a game-changer for automating repetitive tasks.

The translation memory and machine translation suggestions (via Phrase Language AI) save time without compromising quality. Plus, the ability to train custom MT engines adds a layer of control that’s rare in other platforms.

Phrase doesn’t just support localization—it empowers it. From developer-friendly string management to insightful analytics, it’s built for scale and precision. Review collected by and hosted on G2.com.

One key feature I miss is the ability to work with multiple source languages in a single project. For teams handling regional variations or pivot translations, this limitation adds unnecessary workaround steps. Additionally, when working with SRT files in the editor, I’d love to see a more media-aware layout—ideally with three distinct columns: timestamp, source, and target. A preview pane with in-line video playback (similar to Wordbee’s segment-based video feature) would be a game-changer for subtitle accuracy and context. Review collected by and hosted on G2.com.

The platform makes it very easy to assign translation tasks and track project progress. The filtering tools and task overview are especially helpful when reviewing PT-BR translations. Review collected by and hosted on G2.com.

Occasionally the platform may be temporarily unavailable, which can briefly interrupt the workflow, but overall it works well for managing translation tasks. Review collected by and hosted on G2.com.