Phrase Localization Platform Reviews & Product Details

I really appreciate the Phrase Localization Platform for its intuitive and user-friendly interface, which provided an absolutely smooth setup experience. We never encountered any technical issues during the initial deployment, which speaks volumes about its usability and reliability. The platform excels in offering powerful automation features that are incredibly beneficial for our engineering content localization and translation processes, catering to multiple languages such as German, English, Spanish, and Russian. The high volume of repetitive content in our technical documentation necessitates automation to boost efficiency, and Phrase effectively meets this need. I find the combination of its pricing, comprehensive toolset, and customer attention to be remarkable, ensuring high customer retention and satisfaction. The most valuable features that stand out are its use of different machine translation engines, enhanced by AI developed by Phrase, which significantly enhances our machine translations and is a testament to the platform's cutting-edge capabilities. Review collected by and hosted on G2.com.

I am somewhat frustrated by the lack of free educational resources such as webinars, master classes, or workshops focused on the AI-enabled features of the platform. While there are several resources available, they are often not free of charge. Having access to free educational tools would enhance client engagement and provide valuable insights into the platform's capabilities. Additionally, I would appreciate more transparency and explainability regarding how the AI-powered tools were created, which would help users understand and leverage them more effectively. Review collected by and hosted on G2.com.

I really like that everything I need is in the same space with Phrase Localization Platform. It covers management, a powerful CAT tool, UI string localization, and more. Plus, it makes it easy to see who's working on what and how far ahead we are on any given task in a project, helping keep everything organized. Review collected by and hosted on G2.com.

It could be more easy to understand when you use it for the first time. It has a steep learning curve, in my opinion. Maybe offering tutorials when you use each of the features, so you get exactly the help you need at the right time. It wasn't as smooth, that's why I mentioned that it could be more friendly or help-packed. Review collected by and hosted on G2.com.

I use Phrase Localization Platform to educate my university students in the department of translation and interpreting. The platform prepares students for the CAT tools they will encounter in the industry, which is a big help. I really like the management system, and it works especially well for seeing the workflow. Additionally, the initial setup was very easy. Review collected by and hosted on G2.com.

The invite system sometimes does not work properly. Review collected by and hosted on G2.com.

I like the Phrase Localization Platform for its versatility and easiness of use. The smart and modern user interface really stands out for me. The speed and usability of the platform are also great. Review collected by and hosted on G2.com.

I don't have any major dislikes with Phrase Localization Platform so far. I came to it after trying several tools and enjoy using it. I think it would be nice to have a tool to manage SDL/Trados packages. Review collected by and hosted on G2.com.

I use Phrase Localization Platform for language translation. I find its features awesome because they make it easy to update or fix content, and sharing is a breeze, which helps everyone participate in tasks. I love the simple design of Phrase and the many helpful tools it has. It supports all languages, and I really appreciate the QA tool that helps catch my mistakes and easily fix them. I also love how Phrase protects privacy and allows me to choose who can see and edit my work, which is very effective when working with a team. The initial setup was extremely easy. Review collected by and hosted on G2.com.

It's already a very good platform so keep up the good work! Review collected by and hosted on G2.com.

I find it very easy to use. I like its visual appearance, and it allows me to work efficiently. It is easy to find terms from databases and content from the translation memory. It is possible to perform general searches and replacements, and I can be sure that everything is saved. Of all the cloud-based translation tools, Phrase is the one I like using the most. Review collected by and hosted on G2.com.

Sometimes, it is necessary to go back and make changes to a completed file, especially when working with partial deliveries. I would like to have the option to reverse the action of completing a file in order to modify whatever needs to be modified. I understand that this has to do with assigned roles. Review collected by and hosted on G2.com.

Receiving and delivering jobs through the portal is a very straightforward process, and the transition into the CAT tool is seamless. The interface is also visually appealing, clean, and easy on the eyes, which makes the overall experience pleasant and simple to navigate. Review collected by and hosted on G2.com.

I can’t point to anything specific that I disliked, and I didn’t run into any major or core issues while using it. Review collected by and hosted on G2.com.

Academic support from Phrase is a great chance for translation studies students. Thanks to Phrase, our students can gain experience with CAT tools. Review collected by and hosted on G2.com.

Nothing to complain about. They respond very quickly, and they have many solutions for everyone. Review collected by and hosted on G2.com.

Phrase is one of the online CAD and translation management tools. It takes time to get used to the complex project interface. But once I was used to it, it became relatively easy to upload my document and start translating. They were quick to adapt various machine learning and artificial intelligence tools. But you still need to learn basics such as getting an API and finding the right place to put it. I think the translation memory and term base management features are very basic, without more cutting edge semantic alignment tools. Depends on what you are looking for really. Review collected by and hosted on G2.com.

For me the most annoying thing was their unexpectedly strict customer retention policy: If you are like me and you review your subscriptions at the last minute, I have some bad news for you. Phrase will charge you for the next years subscription, if you do not cancel it at least 30 days prior to the date of the renewal of your subscription. 30 days! I have been using numberless subscription services in the last decade, but this one was the most hideous. And when I wrote the Phrase team to request for a good will cancellation, they just repeated the Terms of Service and its relevant articles in their emails. I am very disappointed.

Another problem has been the very basic AI integration: In my experience current LLMs such as ChatGPT, Gemini and Claude usually work better than DeepL and Google Translate. At least on certain documents they are able to come up with better alternative translations or wordings. But Phrase won't allow me to use my tailored prompts for the translation. Which means I have to copy and paste between my windows which is very time consuming if you rely on AI tools rather than machine translation. And the solution they offer through Custom AI won't cut it.

Another problem is the translation memory tool which is very basic. I had some documents I translated years ago but with Phrase it is not easy to turn them into translation memories. Phrase's "align" tool is basically a sentence splitter and I found it very frustrating to use when working on long documents in particular.

Phrase is not practical for people like me who has to work on a lot of footnotes. I lost count of times when I had to go back to the translation interface to find the missing footnote. This is because the footnotes are indicated with a number in a small blue box and I tend to overlook them when I am in a translation flow. And once I complete the translation and export it, I am definitely sure that I will come across to some missing footnotes. It wasted a lot of time for me. Review collected by and hosted on G2.com.

The simplicity and the fact that it learns and predicts what I need to translate and what just copy Review collected by and hosted on G2.com.

it sometimes splits segments where it shouldn't and also won't let me translate part of document and then download it whole Review collected by and hosted on G2.com.