Phrase Localization Platform Reviews & Product Details

What I like best about Phrase Localization Platform is its Ease of Use, to have relevant information accessible, and the comments section, to quickly interact with team members and developers. Review collected by and hosted on G2.com.

What I dislike about Phrase Localization Platform is the Search option regarding retrieving the legacy from previous translations or contrasting different documents or overall text for context. Review collected by and hosted on G2.com.

I like using the Phrase Localization Platform for translating our mobile and web applications into 14 languages. It's easy to use and offers a rapid turnaround. I also appreciate the easy tools provided for managing translations. The integration with our translation company is pretty seamless, and we can get translations from translators who are knowledgeable in our field, ensuring that the terminology isn't lost. The ability to submit requests for translations using our existing terms allows us to translate new features quickly, typically within a few days. Review collected by and hosted on G2.com.

Slightly better integrations with providers would be nice. We always have to select a glossary for each language even though there's only one with the provider. Also, we don't really use the feedback system that the system provides, but bubbling up problems that the translators are bringing up when needed would be nice. Review collected by and hosted on G2.com.

I find the Phrase Localization Platform to be quite a friendly user experience. The preview feature helps me understand the context better and shape my choice of words more precisely. The initial setup was very smooth, which I appreciated. After switching from MemoQ because our clients preferred Phrase, I found it more friendly, and we decided to stick with it. Review collected by and hosted on G2.com.

The option of accepting the assignment could be improved. I would love it if the option were visible on the first page, and once you click accept under the status, it should be accepted right there without taking you to another new page. Review collected by and hosted on G2.com.

Phrase is by far the most agile and practical CAT tool, both the desktop app as the online version. Review collected by and hosted on G2.com.

I really miss the option that allows to propagate segments (and also ask for confirmation (optiona) to replace confirmed segments) into the previous confirmed segments, as this leads to inconsistencies when you make a change further in the document. Review collected by and hosted on G2.com.

It offers a powerful and flexible API.

The documentation is comprehensive, making integration straightforward and seamless.

Support is fast and efficient.

The platform is user-friendly. Review collected by and hosted on G2.com.

The time taken to resolve bugs could be improved, as noted in support requests.

Navigation within the Phrase Strings UI, particularly when moving from the editor back, could be more intuitive.

Not all supported file formats are fully integrated (e.g. XLIFF v2) Review collected by and hosted on G2.com.

Phrase successfully separates strings and their translations, with easy management of the multiple languages required. We use it daily for new or updated translations. Customer support was agile and assertive when I needed to recover some translations I had mistakenly deleted. Review collected by and hosted on G2.com.

The interface for translators could benefit from better approaches. There is no way to batch upload screenshots to contextualize translators better. I'm not sure if there is a way to integrate Figma for this. Our product lacks real-time integration, and we have to upload new translations manually; however, I'm not fully aware of the explanation behind this. Review collected by and hosted on G2.com.

I like that the Phrase Localization Platform is intuitive to use both for me and our translators. It's valuable because it minimizes friction and ensures that translators aren't discouraged by a poor design. For me, it's easy to learn and makes onboarding new team members quick. I appreciate that it's cloud-based and offers workflow automation, like passing projects from translator to editor, saving us manual work. There are no limits on the number of translators, which means we aren't restricted by the number of licenses as with Trados or memoQ. The initial setup was super easy. Review collected by and hosted on G2.com.

There's no way to 'preview' how a file is processed before sending it to the platform, which uses the word count volume allocated to our account. This is especially tricky with more complex files, like Shopify CSV exports or JSON files. With large volumes, this can quickly mean the allocated word count is gone without us doing a single project. We're also missing some QC features, like ignoring segments that are the same as the source when that is the exact content of a TB entry. Review collected by and hosted on G2.com.

I think the Phrase Localization Platform is very useful and practical for making transcriptions. The initial setup was very easy, I would give it a score of 10 for that. Furthermore, I would definitely recommend the Phrase Localization Platform to a friend or colleague, I would certainly give it a score of 10. Review collected by and hosted on G2.com.

I think there are some problems. There are things that are not translated, and there are inconsistencies like texts appearing in uppercase when they should be in lowercase and vice versa. Sometimes, the forms are not consistent. Review collected by and hosted on G2.com.

I really like that I can search a term in my translation and see all mentions on the same screen, which is a great feature for me. This is especially helpful for meticulous translators like me to ensure consistency in the translation of a certain term in the same file, and it's very helpful when I want to change a specific term in the entire document. Plus, the initial setup of the Phrase Localization Platform was very easy. Review collected by and hosted on G2.com.

Nothing specific. Review collected by and hosted on G2.com.

Phrase Localization Platform is a comprehensive localization solution that provides a wide range of tools and features. I appreciate its CAT Editor, which is straightforward enough to enable productive and efficient translation, while still offering all the functionalities translators require. Additionally, I find the Phrase TMS product to be an effective platform for managing translation projects.

I do appreciate the customer support team which usually react quite fast and try to help. Review collected by and hosted on G2.com.

I am not a fan of Phrase's pricing model. While it might appear appealing to have all components of the platform—such as TMS, Strings, and Orchestrator—bundled together under a single subscription, this approach does not really benefit small LSPs or individual freelance translators. Additionally, the volume-based pricing structure is not favorable for clients, as it forces them to reconsider their workflows in order to minimize the number of words or characters and stay within the set volume limits. To make matters worse, the way these limits are calculated is not always clear or transparent. Review collected by and hosted on G2.com.