In our quest for software to enhance a vital aspect of our business, we explored numerous options, and without a doubt, Phonexa emerged as the clear frontrunner. Our initial conversation with Ollie was enlightening – he took the time to unravel the multitude of unique features the platform boasts (there are so many, it's hard to list them all!). The onboarding process, spearheaded by Rich, our dedicated onboarding support contact, was seamless. Rich went above and beyond to ensure our team could effectively leverage the system. Now, with Steffi from the Customer Success team, we continue to experience unparalleled responsiveness and a delightful collaboration.
The attention and support we've received from Phonexa have been nothing short of astonishing. Monitoring our traffic and swiftly resolving any error hiccups for a prompt investigation became a breeze. Embarking on the journey with new software can be daunting, especially when you're accustomed to your existing system. Yet, Phonexa's user-friendly interface and the consistently competent, customer-focused team have made every step of this transition reassuring and gratifying. The integration builder is fantastic; it simplifies the entire integration process with buyers, and the advanced distribution feature (Ping-tree), which is included as part of the package, is just fantastic. Joining Phonexa isn't just a choice; it's a strategic decision that ensures a seamless and customer-centric experience at every turn.
I am delighted to share that transitioning to Phonexa from our previous system stands out as a pivotal and wise business move. The decision to make this switch has proven to be a game-changer for us, solidifying Phonexa as the forefront choice in our business journey. Join the ranks of those who have made smart decisions – elevate your operations with Phonexa, where each move is a step towards enhanced efficiency and success. Review collected by and hosted on G2.com.
Embarking on a fresh start with a new system demands an investment of time, as mastering the interface is a gradual process. However, under Rich's expert guidance on navigating the system, the time spent getting acquainted was not just worthwhile but surprisingly enjoyable. Kudos to the Phonexa team for transforming what is usually a daunting experience into a remarkably pleasant journey. Joining Phonexa isn't just an acquisition of a platform; it's an assurance that the learning curve is navigated with ease, turning challenges into opportunities for seamless growth. Review collected by and hosted on G2.com.
134 out of 135 Total Reviews for Phonexa
Overall Review Sentiment for Phonexa
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The solutions Phonexa is able to provide our business on the fly is , to say the least... impressive. Miguel is our point man and he is always on point!! I have never worked with a company that feels so one on one, and really creates custom solutions for difficult situations so quickly! If you put your trust in Miguel at Phonexa he will deliver every single day! Our business is streamlined and we are confident in our numbers more so than ever. Profits first!! Thanks Phonexa and Miguel. Sign up now! Review collected by and hosted on G2.com.
The system itself is robust . You need a helping hand sometimes, but the team is always avail and creates videos and explanations on the spot which is super helpful! Review collected by and hosted on G2.com.
Phonexa is an awesome platform! Not only is it user friendly, it makes managing and optimizing lead generation completely effortless. The easy to navigate design and powerful analytics help with campaign efficiency and drive results. The support and service is also an added bonus, the team is always responsive and helpful, making sure we get the most out of the platform. As a frequent, everyday user of the system it's helpful to know that the reps are always there to help. Would recommend to anyone looking for an all in one platform! Review collected by and hosted on G2.com.
There's not much to dislike about Phonexa - while it has MANY powerful features with that comes a learning curve. It does take time to fully understand and utilize all the tools available but once you get the hang of it there are no limits. Review collected by and hosted on G2.com.
I have been using Phonexa for some years now and the platform offers everything that I could need, and more. Implementing the system in to my business was seamless, I use the platform all day every day including on my mobile. The platform allows you to do so much and really moulds around your business needs. Phonexa has helped me scale the business considerably and there's still so much to learn about it. The support team respond instantly to queries and nothing is too much trouble for them, and they're all really nice people and a pleasure to speak to. Review collected by and hosted on G2.com.
Phonexa is overwhelming to start with, but the support given is second to none and you quickly get the hang of it. Review collected by and hosted on G2.com.
The ability to be able to find solutions to complex needs and provide multiple lead delivery options to different providers and suppliers. Having all our solutions in one place (lead delivery and email delivery) also helps from a reporting perspective. We've launched various initiatives into various systems, including bespoke API integrations and solutions - these include modification of standard data into methods that are easy to either report on or manage in said systems. Also, they're ability to answer questions rapidly and support mechanisms are not hindered by a support ticket/email process which can delay implementations Review collected by and hosted on G2.com.
Nothing springs to mind that caused great issues Review collected by and hosted on G2.com.
Phonexa.uk has been a fantastic addition to my clients business. The platform is intuitive, with seamless tracking and reporting that delivers actionable insights without the hassle. The automation tools saves loads of time, and the customization options mean it works exactly how we need it to.
The standout for me? Their support team—quick, friendly, and always helpful. Phonexa.uk has made their operations smoother and more efficient. If you’re considering it, don’t hesitate—you won’t regret it. Review collected by and hosted on G2.com.
the initial setup can feel a bit overwhelming. There’s a learning curve to get everything just right, but once you’re up and running, it’s smooth sailing. Just stick with it and it will transform your business Review collected by and hosted on G2.com.
If you are looking for a platform to achieve everything in one login, Phonexa is that product, from a reporting portal to building forms, building API's, Ping Tree's and email set-up delivery that you can all connect together, Phonexa is the best out there. Not only is the product excellent, but their support is second to none, we have been working with Phonexa for a while now, and they always take on your feedback, including listening to suggestions on improvements and in most cases implementing them. I would really suggest working with them, from running web pages through to call centres, they can help you with it all. Review collected by and hosted on G2.com.
There is nothing to disliek about Phonexa, we feel they are the perfect package. Review collected by and hosted on G2.com.
Phonexa is a solid platform, where it really shines is the hands on customer service. Other (more pricey) platforms want to leave you to figure things out yourself and in some cases and it can even feel like you are inconveniencing them to raise a support ticket.
With Phonexa, you have very knowledgable and helpful suport staff who genuinely want to help!
Special thanks to Rich who worked tirelessly to get us up and running and has continued to provide top tier support all the way.
The platform gives an incredible array of options and possibilities, has performed solid as a rock and lastly, about half the cost of main competitors which I've utilized prior to migrating to Phonexa.
I'll be recommending this platform to anyone who asks.
Thanks again to Rich and the rest of the team. Review collected by and hosted on G2.com.
Hard to think of any genuine critisim right now, no doubt over time something will come up as is the case with any service you use, but for now, there's nothing to report. Review collected by and hosted on G2.com.
Phonexa is a great piece of software and has many features that we haven't used as a business yet - I'm sure once we explore all the other features, we'll be kicking ourselves as to why we haven't used these sooner! When moving from our existing lead platform, the team were very responsive and were on hand to answer all of my questions... There were a lot! We deal with real time leads, all delivered by live API's so I couldn't afford for anything to go wrong. We generate and purchase thousands of leads a day. I would highly recommend. Review collected by and hosted on G2.com.
I would like to be able to search leads by phone number - Currently this is set up for email addresses and lead ID's. Review collected by and hosted on G2.com.
Absolutely thrilled with Phonexa! Their platform is not only powerful but also easy to navigate. The analytics provided have given us very valuable insights into our campaigns. Their support team always goes above and beyond. A game changer for our business! Review collected by and hosted on G2.com.
There isnt anything coming to mind that we dont like about Phonexa Review collected by and hosted on G2.com.
Phonexa is a great product with many tools under the hood. Our primary use case was lead delivery, but this opened the door to call tracking, website monitoring, and comprehensive reporting. The best part is that it’s all covered under the competitive monthly fee, allowing us to consolidate other services, making it a cost-effective solution after migrating from another lead delivery provider.
The customer support is excellent, and unlike some onboarding processes, Phonexa doesn’t leave you alone until the job is done. They join video calls and have you take the lead, so you're learning the system and implementation as you go, which I appreciate. The system was implemented quickly and easily integrated with our existing tech stack and CRM. They also ensure you're making the most of the products and are eager to help you improve and evolve the setup.
After the initial learning period, the system is easy to use and is utilised daily. The system is flexible and continues to meet our needs, making it an invaluable part of our operations. Review collected by and hosted on G2.com.
I wouldn’t go so far as to say there is a dislike; however, the UI could be cleaner. There is so much on the platform that it can be daunting and difficult to locate parts of the system. That said, the search bar and navigation breadcrumbs are very handy! Again, I don’t think this qualifies as a dislike, but rather as constructive feedback. If you’re struggling, the support team is always ready to help. Review collected by and hosted on G2.com.
