Phonexa Features
What are the features of Phonexa?
Phone Number Management
- Toll-Free Numbers
Call Routing
- IVR
Analytics
- Call Data
- Advanced Reporting
Link Options
- Custom Links
- Referral Link Generator
- Smart Link
Tracking Options
- Email Updates
- Affiliate Tracking
- Cookieless Tracking
Administration
- Privacy, Security, and Compliance
- Performance and Reliability
Affiliate Management
- Affiliate Network
- Commissions and Payouts
- Customization
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Phone Number Management
Local Phone Numbers | Generate phone numbers native to a target location This feature was mentioned in 28 Phonexa reviews. | 100% (Based on 28 reviews) | |
Toll-Free Numbers | As reported in 30 Phonexa reviews. Create toll free numbers for tracking purposes | 100% (Based on 30 reviews) | |
Port Existing Numbers | Transfer existing numbers into the call tracking system 26 reviewers of Phonexa have provided feedback on this feature. | 96% (Based on 26 reviews) |
Tracking
Visitor & Keyword Tracking | As reported in 26 Phonexa reviews. Record which campaigns and landing pages are converting into phone calls | 99% (Based on 26 reviews) | |
Dynamic Number Insertion | Based on 27 Phonexa reviews. Assign a unique tracking number to each visitor | 98% (Based on 27 reviews) | |
Multi-Channel Call Attribution | Decipher which marketing channels are converting and most effective This feature was mentioned in 29 Phonexa reviews. | 98% (Based on 29 reviews) |
Call Routing
IVR | Direct a phone call without the need for a human representative, but instead a voice responder This feature was mentioned in 30 Phonexa reviews. | 98% (Based on 30 reviews) | |
Call Scheduling | Route calls based on the time of the day to reach the proper representative 27 reviewers of Phonexa have provided feedback on this feature. | 98% (Based on 27 reviews) | |
Geo-Routing | Route calls based on location to reach the proper representative This feature was mentioned in 26 Phonexa reviews. | 98% (Based on 26 reviews) |
Analytics
Call Data | As reported in 30 Phonexa reviews. Provide the representative with caller data upon receiving a phone call | 99% (Based on 30 reviews) | |
Call Recording | Offer the ability to capture and replay a conversation for further information 27 reviewers of Phonexa have provided feedback on this feature. | 97% (Based on 27 reviews) | |
Advanced Reporting | Prepare detailed reports regarding call data by source, keyword, or landing page This feature was mentioned in 33 Phonexa reviews. | 99% (Based on 33 reviews) | |
Conversation Intelligence | Uses machine learning to analyze conversations and optimize call performance This feature was mentioned in 25 Phonexa reviews. | 100% (Based on 25 reviews) | |
Export/Import | Exports and imports lead data to and from various formats like plain text, spreadsheets, etc. | Not enough data | |
Reporting | Supports basic data reporting which includes user engagement analysis, entry and exit statistics, referrer information, etc. | Not enough data |
Marketing Operations
ROI Tracking | Helps marketers measure return on investment (ROI) by analyzing campaign effectiveness against costs | Not enough data | |
Data Collection | Gathers data about the effectiveness, impact, and reach of marketing campaigns | Not enough data | |
Customer Insights | Collects and reports on data relating to customer journeys, preferences, and history | Not enough data | |
Multi-User Access | Allows multiple users access to a unified, transparent overview of analytics, dashboards, and campaign results | Not enough data | |
Spend Management | Includes features for budgeting, forecasting, and managing marketing investments | Not enough data | |
White Label | Offers a white labeling service for agencies or resellers to customize platform branding | Not enough data |
Campaign Activity
Campaign Insights | Analyzes historical and current marketing campaigns to inform future strategy | Not enough data | |
Reports and Dashboards | Creates reports and dashboards to analyze results of campaigns | Not enough data | |
Campaign Stickiness | Identifies which marketing campaigns resolved in open or closed opportunities | Not enough data | |
Multichannel Tracking | Collects marketing campaign performance data across multiple channels | Not enough data | |
Brand Optimization | Provides opportunities for brands and businesses to fix or modify existing or future campaigns via feedback | Not enough data | |
Predictive Analytics | Uses artificial intelligence (AI) to predict campaign outcomes and suggest actions for optimization | Not enough data |
Calling
Record Calls | Records calls for future reference. 15 reviewers of Phonexa have provided feedback on this feature. | 92% (Based on 15 reviews) | |
Generate Location | Based on 15 Phonexa reviews. Generates an area code local to where the user is calling to increase likelihood of pick-up. | 98% (Based on 15 reviews) | |
Call Types | Based on 16 Phonexa reviews. Allows users to perform calls from their preferred device, whether laptop, desktop, mobile or otherwise. | 98% (Based on 16 reviews) | |
Click-to-Call | Based on 13 Phonexa reviews. Gathers contacts from integrated tools, allowing users to call with one click. | 97% (Based on 13 reviews) |
Contacts
Personalization | As reported in 18 Phonexa reviews. Retains a log of extraneous contact information such as timezone and contact engagement. | 97% (Based on 18 reviews) | |
Information Locater | Based on 17 Phonexa reviews. Finds and opens saved contact information for reference at the time of a new call. | 95% (Based on 17 reviews) | |
Record Prospect Data | Allows users to denote which contacts they believe are prospective customers. 17 reviewers of Phonexa have provided feedback on this feature. | 98% (Based on 17 reviews) |
Insights
Notes | Based on 16 Phonexa reviews. Allows users to take notes during or after the call for future reference. | 97% (Based on 16 reviews) | |
Daily Summary | Delivers users a daily summary of activity. This feature was mentioned in 20 Phonexa reviews. | 97% (Based on 20 reviews) | |
Automated Voicemails | Sends automated voicemails to prospective clients who fail to answer. 14 reviewers of Phonexa have provided feedback on this feature. | 96% (Based on 14 reviews) | |
Automated Emails | Sends automated emails to increase engagement with prospective clients. 17 reviewers of Phonexa have provided feedback on this feature. | 97% (Based on 17 reviews) | |
Sorts Prospects | Organizes contacts based on probability of success. 17 reviewers of Phonexa have provided feedback on this feature. | 91% (Based on 17 reviews) |
Link Options
Custom Links | Based on 47 Phonexa reviews. Allows affiliates to create custom links for products. | 96% (Based on 47 reviews) | |
Referral Link Generator | Provides an affiliate link generator. 47 reviewers of Phonexa have provided feedback on this feature. | 97% (Based on 47 reviews) | |
Smart Link | Supports the creation of smartlinks that redirect users to relevant offers based on predefined conditions such as device type, geolocation, etc. 47 reviewers of Phonexa have provided feedback on this feature. | 98% (Based on 47 reviews) |
Tracking Options
Email Updates | Provides both merchants and affiliates with email updates on campaign performance. 52 reviewers of Phonexa have provided feedback on this feature. | 96% (Based on 52 reviews) | |
Affiliate Tracking | Provides merchants with data and analysis on the performance of campaigns and specific affiliations. This feature was mentioned in 54 Phonexa reviews. | 98% (Based on 54 reviews) | |
Cookieless Tracking | Allows for tracking without the use of cookies. 49 reviewers of Phonexa have provided feedback on this feature. | 98% (Based on 49 reviews) |
Attribution Modeling
Single-Touch Attribution | Uses an attribution model that assigns credit to one touchpoint in the customer’s journey. | Not enough data | |
Multi-Touch Attribution | Uses an attribution model that assigns credit to all touchpoints in the customer’s journey. | Not enough data | |
Algorithmic Attribution | Uses machine learning to create an attribution model. | Not enough data | |
Cross-Device Attribution | Tracks customer interactions across mobile and desktop. | Not enough data | |
Offline Attribution | Allows users to track touchpoints through offline channels, such as events. | Not enough data | |
Custom Attribution | Allows the user to create a custom attribution model. | Not enough data |
Marketing
B2B Attribution | Provides features for B2B marketers. | Not enough data | |
B2C Attribution | Provides features for B2C marketers. | Not enough data | |
Marketing Channels | Enables marketers to track multiple marketing channels. | Not enough data | |
Integrations | Integrates with other sales, marketing, and advertising software. | Not enough data |
Reporting
Dashboards | Provides customizable dashboards that allow users to view and manage data. | Not enough data | |
Data Visualizations | Displays attribution data through easy-to-interpret charts and graphs. | Not enough data | |
Custom Reporting | Allows users to build custom reports. | Not enough data |
Administration
Martech Integrations | As reported in 25 Phonexa reviews. Integrates with marketing software such as CRM, marketing automation, and digital advertising to measure and optimize the customer journey across channels | 100% (Based on 25 reviews) | |
Privacy, Security, and Compliance | Helps companies ensure they comply with industry-specific standards for data management and privacy, such as PII, PCI, HIPAA, and GDPR 30 reviewers of Phonexa have provided feedback on this feature. | 100% (Based on 30 reviews) | |
Performance and Reliability | Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took 31 reviewers of Phonexa have provided feedback on this feature. | 100% (Based on 31 reviews) |
Lead Monitoring
Features | Provides features to create and manage lists of potential customers | Not enough data | |
Performance | Monitors form’s performance and contribution to the sales pipeline | Not enough data | |
Identification | Identifies the visitor, tracks the pages that they are visiting, and the time they are spending on each page | Not enough data |
Data Capture
Mobile | Records leads using different types of devices | Not enough data | |
Websites | Captures form submissions from existing forms on websites or landing pages | Not enough data | |
Social Media | Captures leads across social media channels | Not enough data | |
Data | Captures measurable, real customer data gathered directly from a website | Not enough data |
Customization
Forms | Creates custom lead capture forms for specific uses, such as an e-book download or email newsletter | Not enough data | |
Personalization | Changes colors, calls to action, or form length to personalize lead capture | Not enough data | |
Templates | Provides pre-configured templates that can be customized by users | Not enough data | |
Integration | Integrates with sales and marketing software solutions to transfer lead data between them | Not enough data | |
Custom Fields | Allows users to add custom fields to forms that aren't already on the templates | Not enough data | |
Conditional Logic | Enables forms to hide or show certain fields based on respondents' answers | Not enough data | |
Multi-page Forms | Allows users to create forms with more than one page | Not enough data | |
Design | Gives users the ability to customize the design of forms (e.g. logo, brand colors, fonts, etc.) | Not enough data |
Affiliate Management
Affiliate Network | Provides advertisers with access to a network of affiliates. 53 reviewers of Phonexa have provided feedback on this feature. | 97% (Based on 53 reviews) | |
Commissions and Payouts | As reported in 55 Phonexa reviews. Supports multiple compensation models, such as pay-per-click, pay-per-sale, pay-per-lead, etc. | 98% (Based on 55 reviews) | |
Customization | As reported in 57 Phonexa reviews. Includes features for customizing campaign assets. | 96% (Based on 57 reviews) |
Additional Functionality
Embedded Forms | Enables forms to be embedded onto a website without having to create code from scratch | Not enough data | |
Offline Capability | Can used without an internet connection | Not enough data | |
Notifications | Sends notifications when a completed form is recieved | Not enough data | |
Payments | Contains integrations with payment processors, enabling users to accept payments through forms | Not enough data | |
Mobile Forms | Allows users to build, distribute and access forms from a mobile device | Not enough data |
