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Personalisation Hub Reviews & Product Details

Personalisation Hub Overview

What is Personalisation Hub?

Enterprise Personalisation Platform designed for AI (real-time) Personalisation Hub has been created to ensure Brands can support Personalisation in their Bricks & Mortar Retail Stores. Allowing Enterprise Clients to leverage existing Customer/Decisioning/Analytics data in-store, resulting in Higher Revenue, Reduced Operational Costs & Much Happier Customers. > Platform is Self-Hosted by Client’s (in their Own Cloud Environment), > Sits behind their Existing Security Infrastructure > & Runs on their Own (1st Party) Data/Domain Platform has been created to allow Clients to support 'Personalisation in Retail' end-to-end. Our Recommended Approach is to start with Queue Management: > clearly demonstrate benefits internally > & obtain world-leading retail insights/analytics Then simply Enable Additional Platform Features (as/when the business is ready).

Personalisation Hub Details
Languages Supported
English
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Product Description

Personalisation Hub is the only Platform, focused on supporting Personalisation in Retail (end-to-end). Our Objective is Ensuring that Retail Brands can Continually Optimise their Customer’s Journey, from Pre-Store Visit > Store Check-In > White-Glove Hand-Over to Staff > Post Visit Follow-Up & beyond. Platform has been created to allow Clients to Gradually Introduce New Capability into their Retail Stores/Branches. Our Recommended Approach is to start with Queueing (clearly demonstrate Benefits internally) & then simply Enable Additional Platform Features (as/when the business is ready). Once you’ve established a seamless ‘Check-In’ process within your Stores/Branches, you’ll be ready to start supporting World-Leading, Personalised Experiences in Retail.


Seller Details
Year Founded
2017
HQ Location
SYDNEY, AU
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®

Robert G.
RG
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Personalisation Hub Media

Personalisation Hub Demo - Queue Management - Surface Customer Insight
Aggregate Customer Insights from existing customer platforms (e.g. Decisioning/AI/ML/CDP/CRM). This information can be surfaced to staff when they pick the customer up from the queue: > Next Best Action (or any AI Powered Recommendations) > Recent Interactions (e.g. Recent Product View...
Personalisation Hub Demo - Queue Management - Store Manager Overview
Provide Store Manager’s with a full overview of what’s happening in their store/branch: > Customers waiting, in-progress & on-hold > Overview of staff (available, assisting & unavailable) > Overview of current store stats (or stats by selected staff) [Queueing data can b...
Personalisation Hub Demo - Queue Management - Overview of Every Customer's Experience
Store Managers have a detailed overview of every customer’s experience, results can be filtered by: > Customer Type > Reason for Visit (+Additional Info) > Wait | Serve | On-Hold Times > based on Final Outcome (e.g. Sale or No-Sale)
Personalisation Hub Demo - Retail Analytics - Enhanced Retail Insights across All Stores
The Platform provides a Central Source of Truth for customer experiences across all retail stores. Headquarters have access to enhanced retail insights covering the following: > Overview of store traffic & customer experience tracking across all stores, or filtered by store. > ...
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