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Paymo Reviews & Product Details

TH
Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paymo?

It removes the need for multiple tools, for timesheets and project management. The interface is generally nice, and tasks are easy to read.

There are a couple of very cool features that aren’t generally found in competitor services like team resource management, and we’ve found that collaboratively building up task lists together as a team is much easier in Paymo than things like Asana.

We haven’t used the invoices or online payments because we have a different service for that, that we probably won’t move away from - but it looks useful.

The service is also excellent, and our onboarding has been made easier by the team checking in with us regularly. Review collected by and hosted on G2.com.

What do you dislike about Paymo?

It’s a little clunky in places and some things feel like they’re still in beta. There are a couple of things (multiple selection, importing from other tools) that don’t exist. The recent addition of notifications is good, but there’s little customisation and the tool seems geared toward Agile development teams in specific scenarios with little wiggle room for us. Review collected by and hosted on G2.com.

Recommendations to others considering Paymo:

There’s no import function for tasks/projects so there’s a very manual process required to get up and running if you’re moving from different tools. Review collected by and hosted on G2.com.

What problems is Paymo solving and how is that benefiting you?

We’ve consolidated time tracking, project management and resourcing into one tool. It’s making it easier for us to plan, track and estimate work. Review collected by and hosted on G2.com.

Paymo Overview

What is Paymo?

Paymo is a work management software for small teams of up to 20 people. It is ideal for digital, creative, and marketing agencies, consulting businesses, software & engineering firms, and architecture firms. It allows you to manage client projects and business tasks, track work time, and invoice clients from one place, wherever you are. The main focus of the software is helping teams manage projects from start to finish: - split projects into task lists and tasks and assign them to your employees or co-workers - automatically track work time at the office via web timer or on the go via mobile apps - keep everyone involved in a project up to date with what's happening through discussions - create customizable static and live reports and track business performance - store all the files related to the project - so everyone can access them, anytime - visualize your team's work, eliminate bottlenecks, and reduce the idle time in your projects - keep track of time spent on all computer activities and allocate that time to projects - track expenses, generate estimates and invoices for the client, and get paid online - with milestones, the team knows when major project stages are due to be completed - save projects as templates and use them when you need to create a similar project - track project and client profitability

Paymo Details
Discussions
Paymo Community
Languages Supported
Czech, Danish, German, English, Finnish, French, Croatian, Italian, Japanese, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Serbian, Swedish, Turkish, Chinese (Simplified)
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Product Description

Simple project management app that bundles task management, time tracking and invoicing

How do you position yourself against your competitors?

Paymo offers project management, time tracking, and invoicing in one app at a fair price.


Seller Details
Seller
Paymo
Year Founded
2008
HQ Location
Bihor, Romania
Twitter
@Paymo
3,211 Twitter followers
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®

A
Overview Provided by:
Product Marketing Manager

Recent Paymo Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
0.5 out of 5
"Well designed app, but not the best customer support"
The application seems well-designed, with a lovely interface and some great features. It has a lot of potential, provides a good user experience, a...
OR
Olga R.Small-Business (50 or fewer emp.)
4.5 out of 5
"Essential in our business management"
Paymo has become an essential tool in the day-to-day management of our business. It is a useful tool, easy to use, with many functionalities and vi...
KA
Khalid A.Mid-Market (51-1000 emp.)
4.5 out of 5
"Paymo is an affordable project management software to manage client work, track time, send invoices."
1. Get a bird's-eye view of your team's schedule. 2. Cut down on unnecessary communication and meetings meant to find out who's available for work...

Paymo Pricing

Exclusive savings on Paymo through G2 Deals

Paymo is a work management software dedicated to digital, creative, and marketing agencies, consulting businesses, software & engineering firms, and architecture firms. This discount for G2 users is for three months for new customers only and applies to any monthly plan.

How to claim this offer

The discount is for three months for new customers only and applies to any monthly plan. When creating a subscription, in the discount field, enter the coupon code: G2DEAL

Deals
20% off
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Paymo Media

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Video Reviews

588 out of 589 Total Reviews for Paymo

4.6 out of 5
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588 out of 589 Total Reviews for Paymo
4.6 out of 5
588 out of 589 Total Reviews for Paymo
4.6 out of 5

Paymo Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for PaymoQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Graphic Design
UG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Paymo?

The application seems well-designed, with a lovely interface and some great features. It has a lot of potential, provides a good user experience, and a good price. Review collected by and hosted on G2.com.

What do you dislike about Paymo?

I really wanted this app to work for my business, but I was pretty disappointed with their customer support. I had a few questions related to functionality, future plans, and, after not hearing from them, how to completely delete an account. I followed up twice, but the sales team didn’t get back to me—probably because I wasn’t going to buy. Notably, they were quick to respond during the trial. It seems like they are only interested when it suits them. I found a much better alternative. Review collected by and hosted on G2.com.

What problems is Paymo solving and how is that benefiting you?

None. Review collected by and hosted on G2.com.

JS
marketing specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Paymo?

It is easy to use and learn,with alot of features.It's ability to bill our clients with the timesheet completes our process perfectly.It has fairly complete dashboards for generating reports and useful information for stakeholders.Am able to send out invoices that can be paid with Paypal whether the customer is a registered user or not.Paymo is a great tool and i highly recommend it. Review collected by and hosted on G2.com.

What do you dislike about Paymo?

Honestly,i have nothing negative about this tool.Paymo overall is really good and great in our organisation. Review collected by and hosted on G2.com.

What problems is Paymo solving and how is that benefiting you?

With Paymo,am able to see all my projects whether they are complete,inactive,archived and also solve problems and experience benefits.Invoicing has become easier,as i am able to assign client an invoice and have it sent directly to the client's email address.Due to it's flexibility and suitability for different projects,we have gained a lot of insights through the visual data overviews. Review collected by and hosted on G2.com.

KA
Chief Information Officer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Paymo?

1. Get a bird's-eye view of your team's schedule.

2. Cut down on unnecessary communication and meetings meant to find out who's available for work, who's overbooked, and who's underbooked.

3. With Paymo's scheduler, you get all these answers on a beautiful visual timeline without having to check in on your team? Review collected by and hosted on G2.com.

What do you dislike about Paymo?

1.Nothing is major about it except for the price tag. Review collected by and hosted on G2.com.

What problems is Paymo solving and how is that benefiting you?

1. Automatic ghost bookings

2. Employee & project schedules on the same timeline

3. Real-time team scheduling

4. Paymo can see who's overbooked or underbooked

5. Built-in leave planner Review collected by and hosted on G2.com.

SA
Marketing Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Paymo?

The best thing about paymo is the client invoicing, we wouldn't be dependent on any other platform for doing it - paymo does it for us just in a few clicks.

Also, it's a grete alternate to otherproject management softwares, where an organisation can track the tasks assigned to their executives and also track the progress Review collected by and hosted on G2.com.

What do you dislike about Paymo?

the pricing of Paymo comes at a higher end, making it somewhat difficult for small boutiques business to take advantage of and also the mobile app which has very few limited options available as that of the desktop version of paymo. Review collected by and hosted on G2.com.

What problems is Paymo solving and how is that benefiting you?

Paymo is solving the major problem of efficiently managing projects, tasks and bill to my clients. Review collected by and hosted on G2.com.

EG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Paymo?

I like that it automatically tracks everything I do on my computer. Especially how easy it is to upload tasks, either by name or by the time you did a task. Review collected by and hosted on G2.com.

What do you dislike about Paymo?

It doesn't have a "travel mode". What do I mean by this? At work, they want to track our time traveled from home to work and vice versa, but if I close my computer Paymo stops tracking. It would be quite useful for me if I could activate a travel mode before going to work so I could upload that instead of nothing. Review collected by and hosted on G2.com.

What problems is Paymo solving and how is that benefiting you?

The main problem Paymo is solving for me is the tracking issues of working from home. How can I prove to my boss that I worked X hours on a project? I do it through Paymo. Review collected by and hosted on G2.com.

JJ
Sales Manager - California
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Paymo?

I like the way Paymo has been designed. With its straightforward menu sidebar, it's easy to access everything your business needs quickly and easily. From adding users or managing subscriptions at the click of a button, to creating tasks in the 'Project' tab for members within my organisation, or working with accounting by invoicing expenses, inputting estimates and making one-off payments, I no longer have any problems keeping track of finances either as there are fantastic support systems set up that allow me to migrate from free plans to larger ones depending on what works best for my growing business - amazing! Review collected by and hosted on G2.com.

What do you dislike about Paymo?

I really dislike the lack of MacOS and iPhone applications in Paymo, as well as its poor UX design. I also find it to be quite limited in comparison with dedicated accounting platforms; in particular, it lags behind in terms of features within the financial sector. Although the time tracking feature is inconvenient due to its awkwardness - which discourages me from using it altogether - this remains a major annoyance that needs to be addressed. Review collected by and hosted on G2.com.

What problems is Paymo solving and how is that benefiting you?

With Paymo, I'm able to manage my time and ensure that each customer gets exactly the amount of attention they need. This keeps both me and the client happy as everyone knows how much work has been done on their project. It also eliminates any potential billing confusion at invoicing time. Review collected by and hosted on G2.com.

LR
Audio-Visual Technician-On Call
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Paymo?

Paymo has all the capabilities that allows me to save time by automating project and task management procedures.

In addition, it offers additional tools rather than PPM which are billing and invoicing. Review collected by and hosted on G2.com.

What do you dislike about Paymo?

Paymo do not encompass PPM tools for global enterprise corporations on it's own but can be integrated with external apps. Review collected by and hosted on G2.com.

What problems is Paymo solving and how is that benefiting you?

Time, issue and bug tracking on projects requires zero manual tasks.

Billing and invoicing.

Resource, task and project management. Review collected by and hosted on G2.com.

CH
Operation supervisor
Non-Profit Organization Management
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Paymo?

Paymo is very easy to use and easy to set up, it's a time savior spent on my different clients, perfect price/quality ratio and it's customer support is great and very helpful Review collected by and hosted on G2.com.

What do you dislike about Paymo?

Paymo is great if there is any issues is always solved,it really have great customer support Review collected by and hosted on G2.com.

What problems is Paymo solving and how is that benefiting you?

Very user-friendly and best in time tracking Review collected by and hosted on G2.com.

DT
PRIVACY CONSULTANT-TECHNOLOGY-LEGAL
Non-Profit Organization Management
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Paymo?

Paymo is easy to use and user-friendly for the past few months since I started using paymo the best thing I like about it offers additional tool rather than PPM Which are billing and invoicing

Reliable

Affordable Review collected by and hosted on G2.com.

What do you dislike about Paymo?

For me we feel great working with paymo great and user-friendly Review collected by and hosted on G2.com.

What problems is Paymo solving and how is that benefiting you?

Time tracking Review collected by and hosted on G2.com.

LH
Owner | WordPress & Executive Virtual Assistant
Executive Office
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
(Original )Information
What do you like best about Paymo?

Paymo gives you OPTIONS! It's really been the best out of the 10+ apps we've tried, as it allows us to really manage our projects. We particularly chose Paymo for the Time-Tracking feature. Whether we're working on multiple clients, multiple pay-based projects, or just need to generate a time report....you can do all of this and more with Paymo! We're able to generate an invoice when needed and with Paypal, whether a member of Paypal or not, our clients are able to pay without hassle. Review collected by and hosted on G2.com.

What do you dislike about Paymo?

I don't get to use it as often as I'd like. Paymo is awesome and always makes improvements to be better for their customers, so I'm greatly appreciative of their team for that reason! Review collected by and hosted on G2.com.

Recommendations to others considering Paymo:

If you're unsure of the commitment, try others and be prepared to come back to where you started! Review collected by and hosted on G2.com.

What problems is Paymo solving and how is that benefiting you?

We're able to manage all of the details of our projects (inactive and active) and that helps in delivering our best work to the client, not having to worry about lost files, inaccurate time tracking, etc. Review collected by and hosted on G2.com.