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593 Payfactors Reviews
Overall Review Sentiment for Payfactors
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The Payfactors platform is robust and user-friendly. Being new to compensation, I found it to be accurate and reliable to ensure fait pay and reducing bias. I use it frequently, it is my main source for job pricing. The platform is very easy to navigate when it comes to job pricing, compensation reports for pay ranges, equity gaps and a number of other reports. The also have a dedicated and helpful support team. The virtual learning platform is a breeze, you can just click on the selected training videos at anytime. Review collected by and hosted on G2.com.
Still relatively new to Payfactors, at this time nothing is coming to mind . Review collected by and hosted on G2.com.
Payfactors provides me with data specific to my industry. I like that the solution also offers Geographic Differentials and Minimum Wage resources. The support from their customer success team is excellent. The best feature is the Hospitality Peer Group and the data that is provided with that group. Review collected by and hosted on G2.com.
I have been using Payfactors for almost 5 years. I still find it time consuming to pull data for multiple positions. Review collected by and hosted on G2.com.
I love Payfactors as a compensation software, the user interface is very friendly and it's easy to get and provide salary data. We use Payfactors at least once a week. We use it for three countries and there are many ways to slice and dice the information, from HR salaries, to peer salaries, to competitive salaries. The system is very easy to use and to share information, whether it's quick pricing a job or doing a detailed analysis. Implementation was a breeze, as long as you keep up with training. The implementaiton team was very communicative and easy to work with. The training offered is wonderful and I can't wait to dig further into the training to get more knowledgeable about compensation. Review collected by and hosted on G2.com.
The one thing that I wish was easier are the employee data uploads. The template is cumbersome and hard to put togther. It would be great to have a more steamlined template for quick updates. I also wish it was easier to talk to customer support, rather than going back and forth through a tickting system. Review collected by and hosted on G2.com.
I like the ability to do a quick market pay review
You can have different pay markets and it adjusts accordingly
The ability to blend jobs and weight them to have a more accurate match Review collected by and hosted on G2.com.
Sometimes you can't find the job title you're looking for. Review collected by and hosted on G2.com.
The actual Data housed is most beneficial. Review collected by and hosted on G2.com.
The onboarding process is long. Feels like there are separate businesses owning each part of the process. Most of the training is virtual and not in person. Once you get signed as a customer you are left on an island. It's clear that Reps have different levels of knowledge, enaggement and customer service. Review collected by and hosted on G2.com.
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I really appreciate that our subindustry (post-acute health care) is clearly represented in the data. I looked for this data for a long time before having Payfactors. I find the data to be reliable which is very important to building our wage scales and staying competitive. Review collected by and hosted on G2.com.
The platform is not the most user-friendly. As the main user, I have learned how to navigate it pretty well, but other less frequent users in our organization seem to have trouble remembering how to access the info they want to find. Review collected by and hosted on G2.com.
I like that Payfactors allopws me to utilize templates to update and upload information into their system for management. Review collected by and hosted on G2.com.
When completing job description updates, the fields will not take font changes as well as it should, causing time to correct the error the system has made. Review collected by and hosted on G2.com.
The ability to purchase survey data right from Payfactors. The job description manager tool. The ability to create and share projects. The multiple sources of data we can use. Review collected by and hosted on G2.com.
Not easily customizable. Employer support is difficult (I would rather have a direct contact then have to submit a ticket online). The ability to add/create internal pay grades based on Payfactors data Review collected by and hosted on G2.com.
The simplicity of using the product that holds a lot of complex processes. I am able to quickly have reliable data that I can take to senior leadership to enhance my explaintion of my decisions. Review collected by and hosted on G2.com.
Naviagting the entry of salary surverys includinding their data cuts needed for my busienss was the most challenging aspect thusfar. Review collected by and hosted on G2.com.
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The Quick Price functionality is very helpful as is the integration with our HR system (BambooHR), so updates to compensation and new hires/terminations flow easily between the two systems.
I like how we can price in multiple pay markets and blend jobs for positions that may be untraditional roles. Review collected by and hosted on G2.com.
Data for some pay markets is more difficult to find, specifically in Europe and occasionally in some cities or provinces in Canada. Review collected by and hosted on G2.com.