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Salary.com Reviews & Product Details

Salary.com Overview

What is Salary.com?

Quickly adapt to market changes: Salary.com is the leading provider of compensation market data, software, and analytics, bringing more of the trusted data and intuitive software organizations need to get pay right. The industry's fastest-growing compensation management company, Salary.com serves over 30,000 survey participant organizations, over 8,000 business-to-business software subscribers, and over 45 million employees globally. HR professionals rely on Salary.com's 360° view of their compensation practices so they can efficiently and accurately achieve internal pay equity and adapt to market changes. • EASIEST TO USE: With CompAnalyst® you get the industry's most accurate data and the insights you need to make pay decisions with confidence. Our solution addresses the entire compensation process, helping you quickly price jobs with unparalleled accuracy and analyze your compensation pay practices. We’ve combined AI to streamline matching with our innovative best-in-class UI into the simplest, easiest to use compensation management solution on the market. • MOST RELIABLE DATA: CompAnalyst® Market Data is our HR-reported global pay data leverages traditional compensation survey data, along with machine learning-powered insights, to deliver market pay rates across hundreds of thousands of scopes and 21 countries. • JOB DESCRIPTIONS MADE SIMPLE: Our job description management solution, JobArchitectTM, simplifies the process of creating and maintaining job descriptions so you can market price jobs accurately and hire with confidence. • ROBUST SKILLS FRAMEWORK: Skills Library is the industry's most comprehensive AI-powered software and data collection for skills and competency frameworks, mapped to more than 16,000 job titles across 18 industries and 26 job families, enabling HR teams to hire, evaluate, and develop top talent. • ONLY TRUE END TO END SOLUTION: The pay equity revolution is here and it’s demanding a new approach to managing compensation so you can get pay right, build trust with employees, and win the war on talent. Our CompAnalyst® Pay Equity Suite can help you get there with the industry’s only true end-to-end solution. • NEW! COMPENSATION PLANNING: Keep the good, ditch the bad that comes with Excel. CompXL harmoniously blends the versatility of spreadsheets with the efficiency of SaaS workflow. Facilitate the administration of merit raises, bonuses, commissions, long-term incentive awards, equity, and employee total rewards statements across an entire organization. • NEW! REAL-TIME INTELLIGENCE: SalaryIQ™, our real-time job posting salary data solution, taps into the pulse of the job market by continuously scanning job boards, company career sites, and other publicly available data helping you stay ahead of the curve and fine-tune your compensation packages.

Salary.com Details
Product Website
Languages Supported
English
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Product Description

Salary.com is the leading SaaS provider of cloud-based compensation market data and analytics. Salary.com delivers continually updated, reliable market pay data and career content to hundreds of thousands of consumers each year. The company is committed to helping organizations drive company success by aligning compensation practices with recruiting, performance, and development initiatives through easy-to-access data and meaningful insights.


Seller Details
Company Website
Year Founded
1999
HQ Location
Waltham, MA
Twitter
@CompAnalystSLRY
1,140 Twitter followers
LinkedIn® Page
www.linkedin.com
1,159 employees on LinkedIn®
Description

Salary.com® remains the technology leader in providing employee compensation data, software, and services to enterprises, small businesses, and individuals. Our enterprise software helps companies manage their compensation expenditures with real-time, decision-ready data and analytical tools. The Salary.com website is one of the most widely recognized destinations for those seeking reliable information about employee pay levels and compensation-related best practices, trends, and policies.

The Salary.com Team have decades of experience in the compensation industry. It’s all we do. We build and enhance cloud-based software around our deep compensation domain knowledge to help our customers win the war for talent by simplifying the connections between people and pay. Salary.com's proven technology is integrated with actionable data and content, empowering customers to make the best decisions about pay and help them to attract, motivate, reward and retain top performers. For more information, visit www.salary.com.


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Recent Salary.com Reviews

Verified User
A
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Difficulties implementing but trustworthy data"
It has a lot of information I would deem trustworthy on positions and compensation.
RC
Ryan C.Enterprise (> 1000 emp.)
4.5 out of 5
"Helpful and knowledgeable techs and support staff..."
Great amount of market data and catalog of positions/jobs. Salary.com staff are highly supportive and knowledgeable on how to use the system and im...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
3.0 out of 5
"Be Careful What You Wish For"
The platform provides a lot of information -- you are guaranteed to find what you are looking for.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
4 people requested security information

Salary.com Media

Salary.com Demo - CompAnalyst Reporting and Analytics
New smarter reporting for smarter pay decisions. Easy to use, in-module access (Jobs, Employees, Composites), real-time and point-in-time data. And much more!
Salary.com Demo - CompAnalyst Market Data
Search through CompAnalyst robust job library with over 15,000 unique job titles, compare jobs, create hybrid jobs, and save to lists for unparalleled market pricing accuracy.
Salary.com Demo - Smart Market Pricing Composites
Create market composites based on survey cuts from CompAnalyst Market Data, and your third-party surveys.
Salary.com Demo - JobArchitect: A Single Place for Job Building
Create a new job description from scratch, link to one of your existing jobs, or create a draft job if you're not quite ready to make it official!
Salary.com Demo - Process Tracking and Notifications in JobArtchitect
Easily track where your jobs are within the review process and get in-product alerts on job description status, as well as email notifications with one-click access!
Salary.com Demo - Side By Side Editing in JobArtchitect
Compare your jobs while editing them to better understand the relationships and differences between your jobs.

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Video Reviews

715 Salary.com Reviews

4.4 out of 5
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715 Salary.com Reviews
4.4 out of 5
715 Salary.com Reviews
4.4 out of 5

Salary.com Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Salary.comQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
John K.
JK
Director of Talent Acquisition
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Salary.com?

We are currently in the process of adopting Salary.com and have moved from a direct competitor. We have experienced exceptional customer service and patience through the implementation process. We are also happy with the posting data information provided. As of now the program has been extremely easy to utilize and been a great tool for salary information. Review collected by and hosted on G2.com.

What do you dislike about Salary.com?

As of now things have been smooth. I would have liked to see the demo of the product to be more interactive and a "guided" use as it was a little overwhelming during the demo. Despite that I would still recommend any colleagues in need of salary information. Review collected by and hosted on G2.com.

What problems is Salary.com solving and how is that benefiting you?

We are utilizing salary.com to assist in evaluating our internal teammates compared to market data. We utilize with our corp development to provide feedback regarding salaries in areas we are looking to grow into. We utilize on annual basis to determine our salary offerings are competitive in the market. Doing so allows us to be intentional around our salary budgeting. Review collected by and hosted on G2.com.

Response from Alexander Bishop of Salary.com

Thank you for the five-star review, John! We are happy that you’re finding relevant market data in CompAnalyst to evaluate your internal teammates and ensure your salary offerings are competitive in today’s market. I recommend checking out our Resource Center in the Community. There you will find a whole host of short and long form demo videos, how-to guides, and other training materials!

Karina W.
KW
Global Head of HR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Salary.com?

It is a fantastic resource for anyone seeking reliable and accurate compensation data. Its intuitive platform offers a wealth of tools that help users understand market trends, benchmark salaries, and make informed career or business decisions.

One of the standout features that I like is customizable reports, which provide detailed insights tailored to specific industries, roles, and locations. Whether you’re an HR professional conducting salary benchmarking or an individual negotiating a raise, the data is always comprehensive and easy to digest.

I also appreciate the platform’s user-friendly interface, which makes navigating the wealth of information straightforward. The salary wizard, in particular, is an excellent tool for quickly accessing job-specific pay ranges.

Additionally, Salary.com goes beyond just numbers— the cost-of-living calculator adds immense value to users.

Overall, Salary.com is a trusted resource for anyone interested in compensation trends and pay equity. And I loved the contact with Kaitlin!!

Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about Salary.com?

I had some hiccups with logging in but all good, resolved with Kaitlin's help. Review collected by and hosted on G2.com.

What problems is Salary.com solving and how is that benefiting you?

Salary.com provides tools to identify and address pay compression by analyzing compensation data and ensuring equitable pay structures. I also see that this tool analytics help organizations assess and rectify pay disparities, promoting transparency and trust within the workforce. It also offers comprehensive market data, enabling businesses to benchmark salaries accurately and attract top talent. It helped me facilitate the administration of merit raises, bonuses, and other incentives. Review collected by and hosted on G2.com.

Response from Alexander Bishop of Salary.com

Karina, thank you for the 5-star review. We are happy that you have leveraged CompAnalyst’s customizable reports, wide variety of tools, and user-friendly interface to thrive in understanding market trends, benchmarking salaries, and making informed decisions! Thank you for your comments about the Customer Success Team. We pride ourselves on the excellent service that we have and are always striving to make your experience the best it can be.

LH
Human Resources Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Salary.com?

You can easily access accurate and up-to-date salary information. This powerful tool offers us a variety of helpful features that will greatly benefit how we post jobs to attract potential candidates for hire. Review collected by and hosted on G2.com.

What do you dislike about Salary.com?

We partnered just over a year ago. We haven't found anything yet to dislike about salary.com Review collected by and hosted on G2.com.

What problems is Salary.com solving and how is that benefiting you?

We believe that this resource has help us greatly enhance our understanding of compensation and pay structure and help me make as HR Manager/Director informed decisions about whether or not the offerings we are making are within the scope of the job posting information, the skill certifications required for the position, and the alignment of the labor market pricing for internal and external hiring. Review collected by and hosted on G2.com.

Response from Alexander Bishop of Salary.com

Thank you for the five-star review, Loustella! We’re glad to hear you have greatly enhanced your understanding of compensation and pay structure with the help of CompAnalyst. Many of our customers would agree that a major benefit to the tool is the variety of helpful features that benefit how you post jobs to attract top talent. If you have any questions, please feel free to reach out to your Customer Success Team as they’re always happy to assist!

Verified User in Civil Engineering
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Salary.com?

Salary.com has been most helpful with external benchmarking. This is invaluable in making sure the company is meeting the market in the area of compensation. Many of the new features and capabilities help with building a business case & drive effective conversations with managers and leaders about compensation. Additionally, the company's adopted tool CompAnalayst is easy to use.

I cannot say enough about Sari Reyes our Customer Success Manager. She has taken the time to learn our business and recommend solutions that match where we are & can growth with the company. She responds each time I reach out to her with a question on a existing or new product. Review collected by and hosted on G2.com.

What do you dislike about Salary.com?

The features seem to operate independent of one another. For smaller organizations, it would be very helpful to be able to build the system in stages to match the growth and needs of the company. Review collected by and hosted on G2.com.

What problems is Salary.com solving and how is that benefiting you?

Salary.com is helping use to create competitive job offers, make sure the company is fair & equitable in its compensation practice, and supporting future plans for compensation. Review collected by and hosted on G2.com.

Response from Alexander Bishop of Salary.com

Thank you for the five-star review! We are happy that you’ve had a positive experience with your Customer Success Manager and are leveraging CompAnalyst with external benchmarking, creating competitive job offers, and supporting future plans for compensation. Please feel free to submit your feedback on product features and vote on other ideas in the Product Ideas tab in Community, which is accessible when you’re logged into the product. Our product management team reviews all feedback to ensure that your experience is as seamless as possible!

AT
HR Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Salary.com?

It is very easy to search jobs and adjust the salary factors once you find the job. I enjoy that there are usually multiple levels for each job to choose from and the descriptions help us match our positions to the ones in the database. I also enjoy being able to build our company jobs so they are easier to reference in the future. The system was very easy to learn and the reps did a good job getting us set up and rolling. Review collected by and hosted on G2.com.

What do you dislike about Salary.com?

The biggest downside is how many clicks you have to go through to get a job created, and the system can be kind of slow to load during this process. There are also a lof of ads that pop up, and not just when I log in. It seems as soon as I snooze one for 30 days theres another queued up behind it. Review collected by and hosted on G2.com.

What problems is Salary.com solving and how is that benefiting you?

Salary.com is helping us find acurate market data so we can ensure we are competitive with other business in our area, especially for some of our skilled trade positions. Review collected by and hosted on G2.com.

Response from Alexander Bishop of Salary.com

Thank you for the review, Adriane. We are glad that you have found it easy to search for jobs, adjust salary factors, match positions, and build your company jobs for easy reference with the help of CompAnalyst! Please feel free to submit your feedback and vote on other ideas in the Product Ideas tab in Community, which is accessible when you’re logged into the product. Helping customers find accurate market data to foster increased competitiveness is just one of many ways we can serve our customers.

Judy P.
JP
Principal
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Salary.com?

I have used salary.com for several years. The platform was recommended by a former client of mine in the casino industry. The CompAnalyst product covers the U.S. and one can drill down to a zip code for geographic conpensation data. There are many, many industries included in this survey. I have used this product for several clients in different industries. This product is easy to use and has a great help center included.

I would definitely recommend the product to an HR consultant or any HR Compensation Professional. Review collected by and hosted on G2.com.

What do you dislike about Salary.com?

Although CompAnalyst is a very good product, I do not recommend Compdata if your company needs to drill down into a specific area. Review collected by and hosted on G2.com.

What problems is Salary.com solving and how is that benefiting you?

Recruiting and retention Review collected by and hosted on G2.com.

Response from Alexander Bishop of Salary.com

Thank you for the review, Judy! We are happy to hear you’ve used CompAnalyst for several years to gather compensation data for a variety of industries, helping with recruiting and retention. Please feel free to reach out to your Customer Success Team with any questions you may have as they’re always happy to help!

Verified User in Consulting
CC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Salary.com?

I find the platform enlisting a broad range of positions with real-time data, along with the ability to customize your data scopes that make sense for your purpose. Customer support has been very responsive and supportive as I've navigated some position scopes with uncertainity. Review collected by and hosted on G2.com.

What do you dislike about Salary.com?

I'm on my second year of using it and still feel like I'm not fully familiar with and maximizing it's capabilities. The 1:1 you receive at the start is a bit overwhelming. It would be more helpful to have the new user work through a few video tutorials before utlizing their 1:1 training with a rep. The initial training is kinda like drinking from a firehose, and now that I've been in the system, I should probably schedule a session to look at things beyond what I'm currently using it for.

The constant sales pop ups are annoying. If I'm paying for a product, I should not have to be continually hasselled through pop ups as I'm trying to use what I pay for. Please find another way to communicate those things that aren't interferring w/ the paid user experience. Review collected by and hosted on G2.com.

What problems is Salary.com solving and how is that benefiting you?

Ensuring I have ojective and current salary benchmarks to establish a sound and equitable compensation program to support recruiting and retention. Review collected by and hosted on G2.com.

Response from Ashley Iannuzzi of Salary.com

Thank you for your support. Glad to hear you’re establishing a sound and equitable compensation program with the help of CompAnalyst. Many of our customers would agree that a major benefit to the tool is just how easy it is to use. As for training, I recommend checking out the Product Resource Center in the Community. There you will find how-to documents, videos, and other training material. You can also reach out to your Customer Success Team with any questions you may have.

Verified User in Law Practice
UL
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Salary.com?

I like that for the most part it's user friendly. However, I think it could be more intuitive. I found that the customer support is pretty good, their turn around time is a day or less shich is great. I enjoy that Salary.com has a lot f useful features. Review collected by and hosted on G2.com.

What do you dislike about Salary.com?

I have found that some jobs have been sunsetted or are no longer available from one year to the next but there is no notification and you spend a lot of time looking for a job you know was there because its in some of your earlier analysis. Review collected by and hosted on G2.com.

What problems is Salary.com solving and how is that benefiting you?

It'ssolving the issue or finding solid market dat. It also allows us to see geographic differences in pay. I know we could use it for even more things but we are a small organization with limited time and resouces. Review collected by and hosted on G2.com.

Response from Alexander Bishop of Salary.com

Thank you for the five-star review! We are glad that that you have had a positive experience with our Customer Success Team and enjoy using the plethora of useful features CompAnalyst provides to find reliable market data and geographic pay differences. Job titles are constantly changing so if you’re having trouble finding the right role, I recommend looking at the job description. This is the best practice for matching your company jobs. Please feel free to reach out to your Customer Success Manager for help with this.

JP
COO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Salary.com?

Overall i was very dissappointed and there isn't anything I can honestly say that I liked about salary.com Review collected by and hosted on G2.com.

What do you dislike about Salary.com?

The customer success manager. They are an extension of the sales team and are not interested in customer success, only renewals. We were contacted about renewing our contract. The product we had subscribed to didn't have the compensation information about government employees as we had been told it would and no longer needed the subscription for our work. We were contacted prior to the contract renewal date and asked about extended renewal options. When we responded and let them know we would not be renewing we were told we had missed the cancelation deadline and couldn't cancel. We were told that shareholders wouldn't allow them to not honor the contract. When asked to talk to a manager, were told the manager had already reviewed the situation and they had no leeway in canceling the contract. Very disengenous and only interested in upselling. It is our responsiblity to monitor the terms of the contract but be warned, they don't take into consideration customer relations or the fact that you are small company with limited resource. Selling is their #1 priority not customer service. Also, if you are looking for government compensation information, they don't have it. Review collected by and hosted on G2.com.

What problems is Salary.com solving and how is that benefiting you?

It provided little benefit. The module we purchased didn't have the compensation information about government employees we were initially told it would. Review collected by and hosted on G2.com.

ME
Human Resources Director
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Salary.com?

The team at Salary.com is incredibly helpful and responsive to any questions I had. Rowena, in particular, stands out for her kindness and willingness to take the time to assist thoroughly. The platform is user-friendly and easy to navigate, making it a great resource, it is easy to implement. Additionally, the emailed tips on various topics are both informative and practical, providing valuable insights. Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about Salary.com?

At this point I have not found a feature yet that I was displeased with. I just have to find more time to use it more frequently that I already do. Review collected by and hosted on G2.com.

What problems is Salary.com solving and how is that benefiting you?

The market value of the different positions and the different states we have employees. Review collected by and hosted on G2.com.

Response from Alexander Bishop of Salary.com

Mary Jo, thank you for the review! We are glad that you have had a positive experience leveraging the user-friendly design of CompAnalyst to determine the market value of different positions! Thank you for your comment about the Customer Support Team as they are always striving to make sure your experience is as positive as possible. Please don’t hesitate to reach out to your Customer Success Specialist with any questions you may have!