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PairSoft Reviews & Product Details

PairSoft brings together industry-leading products – PaperSave, DocuPeak, WorkPlace, and APRO – to form the strongest procure-to-pay platform for mid-market and enterprise businesses. With PairSoft, automating the creation of purchase orders, invoice capture, AP payments, and approval workflows is a breeze. Best of all, PairSoft features true integrations with trusted ERPs like Microsoft Dynamics GP and 365 Business Central, Blackbaud (BBCRM, Raiser's Edge NXT, and Financial Edge NXT), NetSuite, Oracle Financials Cloud and E-Business Suite, and Sage Intacct, which means you don’t have to toggle between tools to get your work done. NEW! Payment Management: PairSoft Pay simplifies AP payments while enhancing speed and security directly from your ERP. By eliminating paper checks in favor of an electronic platform, you’ll save your team the excessive time and money normally spent on a manual payment management process. Accounts Payable: The AP process can be time-consuming and frustrating for businesses of any size. Break free of manual processes with PairSoft's automated invoice processing and workflows that directly integrate with your ERP. ECM: Maintaining organized files is a business necessity, but the expense associated with paper-based processes typically outweighs the return on investment. PairSoft's document management solutions eliminate 30% of time spent filing, searching, and retrieving documents. Procurement: Empower your entire team with PairSoft's innovative procure-to-pay solution that’s easy for employees, effective for management, and powerful for accounting. Fundraising: Free up your fundraising and advancement teams’ time by reducing the amount of traditional, paper-based processes they use. PairSoft's secure, cloud-based platform integrates with popular applications and boosts efficiency with automated gift and donation processing and streamlined document management. Schedule your free demo now: https://www.pairsoft.com/get-a-demo/

Product Website

Seller

PairSoft

Discussions

PairSoft Community

Languages Supported

German, English, Dutch

Overview by

Jem Boyd

Pricing

Pricing provided by PairSoft.

Essentials

Starting at $10,000.00

2250000 Documents Per Year

View More Pricing Information

PairSoft Media

PairSoft Demo - KPI for Accounts Payable

Measure your performance with key Accounts Payable KPIs and compare with best performers in the PairSoft Community.

Transform your workflow with our suite of electronic document management solutions.

PairSoft Demo - Make Document Capture Your Adminstrative Hero

Tired of keying in data and indexing through folders? Automate all your paper documents and electronic files with our intuitive document capture technology.

PairSoft Demo - Identify New Efficiencies

Our document scanning software can easily identify vendor, date, currency, and amount data to help you process documents quickly. It can even recognize barcodes and company logos.

PairSoft Pay is a single platform that does the work for you — automating electronic payments while reducing fraud and errors to strengthen your supplier relationships.

PairSoft Pay simplifies AP payments while enhancing speed and security directly from your ERP. By eliminating paper checks in favor of an electronic platform, you’ll save your team the excessive time and money normally spent on a manual payment management process.

Official Downloads

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G2 reviews are authentic and verified.

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Verified User in Leisure, Travel & Tourism

Enterprise (> 1000 emp.)

6/29/2022

"The product delivers auto-posting of supplier invoices . It is flexible to meet our needs."

5/5

What do you like best about PairSoft?

The integration with Netsuite works well Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

more reporting could be added - we have not worked on this fully yet Review collected by and hosted on G2.com.

Response from rowan lemley of PairSoft

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Hi and thank you for your review. Glad to hear that you are enjoying the solution and that you find it flexible. We've done our best to anticipate the most typical needs of an organization while providing flexibility for the small differences. Reporting - there is never enough. Thanks again for the feedback as it helps our development teams prioritize.

Nikki L.

Manager of Systems & Research for University Advancement

Small-Business (50 or fewer emp.)

6/21/2021

"Decent product for scanned documents, but Support and OCR services need work"

3.5/5

What do you like best about PairSoft?

PaperSave overall works well for scanning documents to Raiser's Edge records and indexing them in the desired format. You can create custom fields, require specific fields, show audit trails, and use most scanners with the software as long as they have a TWAIN driver. It is easy to retrieve scanned documents as well for easy viewing, and I can add annotations and changes to documents as well. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

PaperSave often has software errors and issues that sometimes impede scanning operations. Support is reasonably responsive, but it can take multiple sessions with them to resolve issues. Constant updates are being made on the software as well. In addition, we initially acquired the OCR services for Gifts Processing, and the OCR match was only around 40% if that so it is not particularly useful for our office. Several improvements are necessary for that portion of the software before being recommended to anyone. Review collected by and hosted on G2.com.

Response from Josh Campanaro of PairSoft

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Hi Nikki,

Thank you for your review! We are happy to hear that you our integration with Raiser's Edge is working well for your business. That being said, we would like to know more about the recurring technical issues that you are experiencing. Please feel free to reach out to me directly at jcampanaro@pairsoft.com if you would like to discuss these issues in more detail. Thanks again!

- Josh C.

Aviana B.

Office Administrator

Enterprise (> 1000 emp.)

4/25/2019

"Gets the job done!"

4.5/5

What do you like best about PairSoft?

We use for invoicing and timesheets. It’s very easy to understand and navigate. Really gets the job done! Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

It can take a while, sometimes, to add new vendors to the site in order to submit invoices Review collected by and hosted on G2.com.

Robert M.

Director of Finance

Performing Arts

Mid-Market (51-1000 emp.)

4/17/2018

"Going Paperless"

5/5

What do you like best about PairSoft?

We have been using PaperSave on a very limited bases to just scan documents for the last several years. I have recently expanded our use of PaperSave to utilize the built-in capabilities of Workflow and have expanded Workflow with the added module of Auto-Entry. It has significantly reduced the amount of photo coping and manual routing of documents throughout our organization. I have implemented the use of Auto-Entry for Accounts Payable which has reduced the duplication of data entry and has assisted with the tracking of invoices. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

Now that we have expanded the use of PaperSave into other areas of our organizations processes with the utilizing of Workflows, the application tends to be a bit of a glitch at times with no explainable reason. The workflows do not seem to move items through the system as smooth as I would expect all the time. Review collected by and hosted on G2.com.

Recommendations to others considering PairSoft:

1) Ensure to have current paper flow processes documented 2) Vision as to how you want paper processes to flow 3) Utilize resources of existing PaperSave clients to recommendation of best practices Review collected by and hosted on G2.com.

What problems is PairSoft solving and how is that benefiting you?

Documentation retrieval is quicker, reduction in storing paper documents, electronically routing documents for approval and auto entry into financial accounting system. Reduction in duplication of data entry and saved the need to hire additional staff. Electronic tracking of documents, no longer a scavenger hunt to find who has what. Review collected by and hosted on G2.com.

Verified User in Accounting

Mid-Market (51-1000 emp.)

6/21/2021

"Always some sort of problem going on."

1.5/5

What do you like best about PairSoft?

I like the system overall, it's very user-friendly and easy to figure out for a new user. I like how it incorporates with our other system that we use. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

Almost every day I am having some sort of error popping up and we have to submit a ticket to get it sorted out. Some times after doing some googling, we are able to find other people who have had the same errors and are able to fix it. Its very frustrating when you get behind because then i fall far behind on my scanning and it takes days to catch up. And it takes the company awhile to to get back to us with the tickets. Review collected by and hosted on G2.com.

Recommendations to others considering PairSoft:

Because of the other system we are using, we didn't have many alternatives when looking for a compatible system; I feel like we were promised a lot more than what we are receiving. Review collected by and hosted on G2.com.

What problems is PairSoft solving and how is that benefiting you?

The system is so user-friendly when I need to find backup that I have already scanned in. I have never had a problem searching for material already stored in the system or even making notes on an item already stored. Review collected by and hosted on G2.com.

Response from Josh Campanaro of PairSoft

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Hi!

Thank you for your review. We're glad that you find our solution user-friendly, however, we are troubled to hear that you keep running into errors. Please feel free to reach out to me directly at jcampanaro@pairsoft.com if you would like to discuss these issues in more detail. We would like to have our Dev team look into them further. Thank you again for your review!

- Josh C.

Palash J.

Senior Data Engineer

Small-Business (50 or fewer emp.)

12/13/2021

"Excellent ERP software to integrate in our environment"

4.5/5

What do you like best about PairSoft?

Multi-language and Multi-currency capabilities. Role-based security/approval Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

Hard to integrate with AWS services and slow down the environment. Review collected by and hosted on G2.com.

Response from Ashley Lawless of PairSoft

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Palash, thanks for your review! We encourage all of our users to share way we can improve. Your note on AWS integration will be shared with our development team.

Eric L.

Mid-Market (51-1000 emp.)

11/24/2020

"Very great paperless system that integrates really well for Blackbaud Financial Edge"

4.5/5

What do you like best about PairSoft?

I like the ease of attaching documents to vendor and invoice records within Blackbaud Financial Edge. This paperless system makes viewing records very easy and makes the viewing of older records even easier. I am able to pull documentation for specific invoices or vendors back as far as we have it saved. It's also easy to share this documentation with other coworkers who may need to view these items that are associated with specific files. Papersave has saved me a ton of time in not having to dig through paper files for the information I need. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

It seems like the interface is not very sleek at the moment. I know there are steps being taken to create a more streamlined process but as of now, it's a little messy. Some times it is complicated trying to find exactly what buttons you need to push to make certain things work the way you want. The Papersave Auto-Entry feature needs to be fleshed out more and thoroughly explained how it works. Review collected by and hosted on G2.com.

Recommendations to others considering PairSoft:

I would highly recommend Papersave to others. There are small user experience issues that I'm confident Papersave will iron out to make it easier to use. Review collected by and hosted on G2.com.

What problems is PairSoft solving and how is that benefiting you?

The best part about this system is not having to worry about paper records stacking up. At my company, we scan and attach all invoice & vendor documentation into Papersave and never have to worry about not being about to find it again. We can eliminate the amount of paper filing we have to do. This product also works extremely well when we have files to just drag over via email. Papersave also gives you plenty of fields to add additional information to documents you have added. Review collected by and hosted on G2.com.

Response from Josh Campanaro of PairSoft

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Eric,

Thank you for your feedback! We are glad that you have found our integration with Blackbaud FE helpful and that our solution has made life easier for you and your co-workers. We also appreciate your insight and recommendations on making the interface more user-friendly and easier to navigate. If you ever have any questions on our Auto-Entry feature or anything else regarding PaperSave, please feel free to reach out! Thanks again!

- Josh C.

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

12/17/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Document access on Demand is the only way to function in accounting!"

5/5

What do you like best about PairSoft?

Not needing to go to a file cabinet every time I need to review an invoice. This helps with negotiating contract renewals, as well as to remember what was involved with a purchase.

Additionally, I like the internal control strengths of the approval workflow when working with digital/remote/multi-location offices. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

Uptime is really important for us. Your support is great when we need it, but I we do find ourselves needing it more often than some of our other software.

I had to complain a lot when we were implementing to get service/get it done. I was highly available but the consultant did a horrible job. He is no longer with the company. Once Ana Mendoza got on board, it was a much better experience. Review collected by and hosted on G2.com.

Recommendations to others considering PairSoft:

Papersave was the best option for us because it integrated well with Blackbaud products. If you need something and use Blackbaud, Papersave is probably your best option. Review collected by and hosted on G2.com.

What problems is PairSoft solving and how is that benefiting you?

Before Papersave we got all approvals via email. Sometime we sent a request for approval and if we forgot to follow up, it may never have actually gotten approved, especially for urgent items that needed payment before we could get approvals from all levels of management. Now Papersave automates that follow up with reminder emails each day that someone forgets to approve an invoice, and multiple accounting associates can see what is going on at the same time, without needing to be looped into emails. This solved a control deficiency for us.

Additionally, we have saved office space from file cabinet storage and the cost of shredding documents.

We save time from needing to go find documents when we need to review a previous purchase. Review collected by and hosted on G2.com.

Response from Josh Campanaro of PairSoft

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Thank you for your review. We apologize that you've had some issues that have required support. We are happy to hear that Ana was able to enhance your experience with our support team. Please feel free to reach out if you have any questions or concerns. Thanks again!

-Josh C.

Crystal P.

Mid-Market (51-1000 emp.)

11/18/2020

"Easy to Use, Learn and navigate through"

5/5

What do you like best about PairSoft?

The processing invoices is very simple, there are so many extra's that other invoicing systems I have worked in do not have or do not offer. It makes things so much easier to have a system that is both time saving, and also simple. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

I do not have any dislikes with Papersave, I feel things are always working good, if we do have issues Papersave is always quick to help resolve and help when needed. Review collected by and hosted on G2.com.

Recommendations to others considering PairSoft:

If you are looking for ways to make invoicing simple, Have a good security and approval around processing invoices, very few issues, fast response if there are ever issues then Papersave is the right system for you. Review collected by and hosted on G2.com.

What problems is PairSoft solving and how is that benefiting you?

The ORC we have not used so I think this will be very useful to have, and the automated to send from an email address all invoices directly to papersave, this will also be time saving. Review collected by and hosted on G2.com.

Response from Josh Campanaro of PairSoft

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Crystal,

Thank you for your review! It's great to hear that you and your team are enjoying your experience with PaperSave. Please don't hesitate to reach out if you would like to learn more about our OCR functionality or if you have any other questions. Thanks again!

- Josh C.

Verified User in Higher Education

Mid-Market (51-1000 emp.)

4/21/2021

"Great implementation team"

5/5

What do you like best about PairSoft?

Removes the need to print invoices, sign documents and physically store them. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

OCR can sometimes be slow when uploading documents Review collected by and hosted on G2.com.

Recommendations to others considering PairSoft:

Look at your process first. Do not just take a bad process and force it into this system. Use this as an opportunity to make your process better. Review collected by and hosted on G2.com.

What problems is PairSoft solving and how is that benefiting you?

Getting invoices to our payables department while working remotely has been an issue. This has helped tremendously. Review collected by and hosted on G2.com.

Response from Josh Campanaro of PairSoft

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Thank you for your review! We're glad PaperSave has added value to your A/P process, and we will look into our OCR lag times. Please let us know if you have any questions!

Thanks again!

Josh C.