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PairSoft Reviews & Product Details

PairSoft brings together industry-leading products – PaperSave, DocuPeak, WorkPlace, and APRO – to form the strongest procure-to-pay platform for mid-market and enterprise businesses. With PairSoft, automating the creation of purchase orders, invoice capture, AP payments, and approval workflows is a breeze. Best of all, PairSoft features true integrations with trusted ERPs like Microsoft Dynamics GP and 365 Business Central, Blackbaud (BBCRM, Raiser's Edge NXT, and Financial Edge NXT), NetSuite, Oracle Financials Cloud and E-Business Suite, and Sage Intacct, which means you don’t have to toggle between tools to get your work done. NEW! Payment Management: PairSoft Pay simplifies AP payments while enhancing speed and security directly from your ERP. By eliminating paper checks in favor of an electronic platform, you’ll save your team the excessive time and money normally spent on a manual payment management process. Accounts Payable: The AP process can be time-consuming and frustrating for businesses of any size. Break free of manual processes with PairSoft's automated invoice processing and workflows that directly integrate with your ERP. ECM: Maintaining organized files is a business necessity, but the expense associated with paper-based processes typically outweighs the return on investment. PairSoft's document management solutions eliminate 30% of time spent filing, searching, and retrieving documents. Procurement: Empower your entire team with PairSoft's innovative procure-to-pay solution that’s easy for employees, effective for management, and powerful for accounting. Fundraising: Free up your fundraising and advancement teams’ time by reducing the amount of traditional, paper-based processes they use. PairSoft's secure, cloud-based platform integrates with popular applications and boosts efficiency with automated gift and donation processing and streamlined document management. Schedule your free demo now: https://www.pairsoft.com/get-a-demo/

Product Website

Seller

PairSoft

Discussions

PairSoft Community

Languages Supported

German, English, Dutch

Overview by

Jem Boyd

Pricing

Pricing provided by PairSoft.

Essentials

Starting at $10,000.00

2250000 Documents Per Year

View More Pricing Information

PairSoft Media

PairSoft Demo - KPI for Accounts Payable

Measure your performance with key Accounts Payable KPIs and compare with best performers in the PairSoft Community.

Transform your workflow with our suite of electronic document management solutions.

PairSoft Demo - Make Document Capture Your Adminstrative Hero

Tired of keying in data and indexing through folders? Automate all your paper documents and electronic files with our intuitive document capture technology.

PairSoft Demo - Identify New Efficiencies

Our document scanning software can easily identify vendor, date, currency, and amount data to help you process documents quickly. It can even recognize barcodes and company logos.

PairSoft Pay is a single platform that does the work for you — automating electronic payments while reducing fraud and errors to strengthen your supplier relationships.

PairSoft Pay simplifies AP payments while enhancing speed and security directly from your ERP. By eliminating paper checks in favor of an electronic platform, you’ll save your team the excessive time and money normally spent on a manual payment management process.

Official Downloads

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Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

9/20/2018

"PairSoft Review"

4.5/5

What do you like best about PairSoft?

Integration with Blackbaud FE and FE NXT. Workflow streamlines A/P process. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

Have to reset password every few months. Review collected by and hosted on G2.com.

Response from Jem Boyd of PairSoft

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Thank you for your updated feedback! I know changing passwords can be laborious, but we are committed to maintaining good security and data protection measures. Thrilled you're able to use our PaperSave for PairSoft product with FE NXT to access vendor invoices and client checks more quickly and efficiently! We always appreciate information from our customers - thank you again for taking the time!

Verified User in Accounting

Enterprise (> 1000 emp.)

5/8/2023

"DocuPeak Support is Terrible"

0.5/5

What do you like best about PairSoft?

DocuPeak works reasonably well and for the most part does what we need it to do. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

The worst part about Pairsoft is its technical support and account management teams. They are unresponsive and routinely do not follow through. I've had urgent tickets sit in their queue for weeks without any response other than receiving the ticket. Review collected by and hosted on G2.com.

Response from Jem Boyd of PairSoft

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Hello!

We would like to apologize for the negative experience you have had with our technical support. We understand that a lack of responsiveness has caused frustration and inconvenience, and we take full responsibility. Please provide your email and I will be sure to escalate your case ASAP. We value your business and are committed to providing you with the support and service you deserve.

On a positive note, we are glad to hear that DocuPeak is working for your needs and that it is helping to automate a portion of your AP process. We appreciate your feedback and are committed to continuously improving our products and services to meet the needs of our customers.

Thank you for choosing PairSoft, and please do not hesitate to contact us if you have any further questions or concerns!

Kevin H.

Accounting Associate

Mid-Market (51-1000 emp.)

8/18/2022

"Client Services Are Ready and Willing"

5/5

What do you like best about PairSoft?

When using PairSoft, the primary benefit for my desk has been the integration of multiple software applications that I work with. In getting these applications to properly speak to each other, PairSoft has bridged the gaps. When our team has searched for additional solutions to newfound problems, the Client Services team has been there to help us out either with training or with corrective application assistance. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

The least helpful aspect of PairSoft has been a ready solution for times when we needed instant fixes that are in high demand. At times, waiting for the ticket system to complete or not having a person close by has slowed down our resolution process. The cost to supplement such a service would prohibit this for our office, but we are glad that things eventually do get resolved regardless. Review collected by and hosted on G2.com.

Response from Jem Boyd of PairSoft

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Thanks so much for your review! We are dedicated to solving our customers' questions and needs as quickly as possible. Thank you again for your feedback, and we're thrilled we've been able to help alleviate the pain points around ERP integration and data migration for your company.

See how PairSoft improved

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

6/13/2023

"WorkPlace Administrator and user for over 10 years very pleased with product"

5/5

What do you like best about PairSoft?

Integration with GP/ERP and customer support for PairSoft. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

Would be nice to have more self-paced learning tools available for administrators looking to enhance product without seeking formal training. Review collected by and hosted on G2.com.

Response from Jem Boyd of PairSoft

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Thank you for your review of WorkPlace! We are thrilled you're finding ease with approvals of requisitions and have deep integration within your ERP. We are also working on more self-taught videos and trainings, so stay tuned! Again, thank you for taking time out to review our products.

See how PairSoft improved

Caitlyn R.

Application Support Analyst

Mid-Market (51-1000 emp.)

6/23/2022

"Great Requisition Solution for Microsoft Dynamics Customers"

5/5

What do you like best about PairSoft?

We were a customer of Paramount WorkPlace, which was acquired by PairSoft. The integration with Microsoft Dynamics is completely seamless. We were able to completely customize our routing rules and approval roles with this product. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

There's not much I dislike. With every upgrade, there are usually one or two minor bugs but the technical team is always able to amend their code and get a fix very quickly. I've not experienced any bugs that suspend work, they're usually minor and can typically be expected with any major software system upgrade. Review collected by and hosted on G2.com.

Recommendations to others considering PairSoft:

I would just recommend that it can integrate with your ERP system. And make sure you have someone with great attention to detail to configure the system and administer it. Once it's properly configured, maintenance is minimal, but there are times when routing rules need to be adjusted to accommodate new business logic and you need someone who understands the system to implement those changes. Review collected by and hosted on G2.com.

What problems is PairSoft solving and how is that benefiting you?

They are solving our AP system. Previously we were all on paper, running around our large campus gathering signatures. Now everything is digital, approving purchase orders either through the website or simply replying to an email. The system was able to accommodate our very specific routing rules and integrates with our ERP system Microsoft Dynamics flawlessly. Review collected by and hosted on G2.com.

Response from Jem Boyd of PairSoft

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Thank you for your review, Caitlyn! We always appreciate when customers leave feedback for us - please let us know how we can keep delivering best-in-class automation solutions for you.

See how PairSoft improved

Jeffery V.

Controller

Mid-Market (51-1000 emp.)

6/23/2022

"Workplace User Experience"

4/5

What do you like best about PairSoft?

The processing is robust, once set up correctly, users at all levers can grasp it. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

Setting up routing rules can be challenging additionally there are so many permissions options, we often don't know how to learn or use them. Review collected by and hosted on G2.com.

Recommendations to others considering PairSoft:

Heavily look and test for AP automation to ensure it works in your environment. This can save many hours in wihch you can move to value added projects within your organization. Each employee only works 40 hours per week - where do you want to spend the time - Not data entry! Review collected by and hosted on G2.com.

What problems is PairSoft solving and how is that benefiting you?

We are able to solve for quick processing (vs using our ERP) and delays within our AP process. Review collected by and hosted on G2.com.

Response from Jem Boyd of PairSoft

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Hi, Jeffery. Thanks for your feedback! We're thrilled you're seeing robust processing right within your ERP as a quick solution (making for more efficient team members!). We'd be happy to discuss how to maximize routing rules with your team if you're interested - email accountmanagement@pairsoft.com and we can discuss. Thanks again!

Melissa J.

Mid-Market (51-1000 emp.)

2/2/2023

"System works well with other systems"

3.5/5

What do you like best about PairSoft?

Reasonably easy to use. Good responses from customer service. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

Does not auto send invoices from WorkPlace to our accounting software (Sage Intacct). Review collected by and hosted on G2.com.

Response from Jem Boyd of PairSoft

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Thanks for your review, Melissa! We are thrilled you are making the most of Sage Intacct's Req to PO system, and look forward to unveiling additional functionality for WorkPlace and Sage this year. Thanks again for your feedback.

See how PairSoft improved

Wendy S.

Senior Database Administrator

Mid-Market (51-1000 emp.)

7/29/2022

"Versatile Procurement Product"

3.5/5

What do you like best about PairSoft?

The versatility of configuration for accounts, routing rules and the integration with our ERP software at all points in the procurement process Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

The support process and turnaround time has never been impressive. It has improved in the last year, however. Review collected by and hosted on G2.com.

Response from Jem Boyd of PairSoft

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Thanks for your review, Wendy! We appreciate your feedback, and are dedicated to getting even quicker turnaround on response times for customer service. Thanks again!

Verified User in Computer Software

Mid-Market (51-1000 emp.)

10/20/2022

"Excellent product for AP Automation, Workflow process and Document management"

5/5

What do you like best about PairSoft?

The best part of this project is OCR. When we perform AutoEntry from PairSoft to our ERP application we don't need to fill the fields. It will be automatically populated based on Invoice OCR. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

Nothing. Everything looks perfect and excellent. Review collected by and hosted on G2.com.

Response from Jem Boyd of PairSoft

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Thank you for your review - we're proud of the continued investments in OCR that we're able to provide customers! Please keep us posted on how else we can serve you and your organization.

See how PairSoft improved

Brendan C.

Payroll Administrator

Mid-Market (51-1000 emp.)

12/28/2021

"EASY TO USE - EXTREMELY HELPFUL!"

4/5

What do you like best about PairSoft?

I love using PaperSave. It's effortless to use and saves all of your documents all in one place. I mostly use the product for saving invoices. It is beneficial to go back into the program and find old invoices quickly. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

The item I dislike about Papersave is printing from the program. You need to have a particular connection or extra program to be able to print your uploads directly. I have to take the extra step and save the document before publishing it. Not a huge issue, but the extra effort is annoying. Review collected by and hosted on G2.com.

Recommendations to others considering PairSoft:

I would highly encourage all future customers to consider their needs before purchasing the product. If you are looking to eliminate papers everywhere, this product is lovely. If you don't mind having invoices and other documents around, I won't purchase this product. It's terrific for large businesses and corproations. If you are a minor business, keep doing what you are already doing. The cost of the product would not be worth it for you. Review collected by and hosted on G2.com.

What problems is PairSoft solving and how is that benefiting you?

The major problem I am solving is getting rid of a large pile of papers. You can scan an item to upload or place saved documents into Papersave. No more huge piles of papers everywhere. Once the items are uploaded, it's there forever and doesn't disappear. I love being able to find everything easily. That is the primary benefit I can realize while using the product. Review collected by and hosted on G2.com.

Response from Ashley Lawless of PairSoft

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Brendan, thanks for your review. We're happy to hear we've been helpful in creating a paperless office for you!