Paddle Features
What are the features of Paddle?
Billing
- Automation
- Consolidation
- Adjustments
- Blacklisting
Dunning
- Collections
- Dispute Management
Performance
- Packages
- Discounts
- Plan Changes
Tracking
- Sales Tax
- VAT
- GST
Integrations
- Integrations
Remittance
- Notifications
- Global/Cross Borders
Paddle Categories on G2
Filter for Features
Revenue Optimization
At-Risk Customers | Identify customers that are more likely to cancel their subscriptions 14 reviewers of Paddle have provided feedback on this feature. | 77% (Based on 14 reviews) | |
Offer Optimization | As reported in 13 Paddle reviews. Optimize product offerings and packages to increase customer loyalty | 74% (Based on 13 reviews) | |
Customer Churn | Address customer churn by identifying the causes of cancellations 14 reviewers of Paddle have provided feedback on this feature. | 76% (Based on 14 reviews) | |
Revenue Forecasting | As reported in 15 Paddle reviews. Estimate future changes in revenues per product type or customer category | 71% (Based on 15 reviews) |
Revenue Recognition
Usage Tracking | As reported in 15 Paddle reviews. Track usage per company, custom time period, or contract | 74% (Based on 15 reviews) |
Billing and Payments
Payment Terms | Provide multiple payment terms per customer or contract 18 reviewers of Paddle have provided feedback on this feature. | 84% (Based on 18 reviews) | |
Personalized Billing | Based on 17 Paddle reviews. Different types of billing such as: recurring, one time changes, based on number of seats or usage | 86% (Based on 17 reviews) | |
Custom Pricing | Manage customer specific pricing as well as coupons, discounts, and gift plans This feature was mentioned in 19 Paddle reviews. | 89% (Based on 19 reviews) |
Billing
Automation | Based on 42 Paddle reviews and verified by the G2 Product R&D team. Ability to create and send invoices automatically at predefined or custom frequencies. | 89% (Based on 42 reviews) | |
Consolidation | Based on 30 Paddle reviews and verified by the G2 Product R&D team. Consolidate invoices so customers can make one payment for multiple bills. | 80% (Based on 30 reviews) | |
Adjustments | Based on 31 Paddle reviews and verified by the G2 Product R&D team. Adjust invoices to handle exceptions and correct errors. | 78% (Based on 31 reviews) | |
Blacklisting | Based on 26 Paddle reviews and verified by the G2 Product R&D team. Allows users to temporarily or permanently block potential fraudsters. | 73% (Based on 26 reviews) |
Dunning
Collections | Based on 26 Paddle reviews and verified by the G2 Product R&D team. Assists users in collecting payments for unpaid invoices. | 77% (Based on 26 reviews) | |
Dispute Management | Based on 30 Paddle reviews and verified by the G2 Product R&D team. Manages disputes regarding billing and payments. | 75% (Based on 30 reviews) | |
Escalation | Based on 23 Paddle reviews and verified by the G2 Product R&D team. Define escalation processes to suspend service for unpaid invoices. | 79% (Based on 23 reviews) |
Performance
Packages | Based on 31 Paddle reviews and verified by the G2 Product R&D team. Track the financial performance of various types of packages. | 81% (Based on 31 reviews) | |
Discounts | Based on 38 Paddle reviews and verified by the G2 Product R&D team. Identify the impact of special pricing and discounts on revenue. | 80% (Based on 38 reviews) | |
Plan Changes | Based on 39 Paddle reviews and verified by the G2 Product R&D team. Monitor plan changes such as upgrades and downgrades, or cancellations. | 76% (Based on 39 reviews) |
Reporting
Dimensions | Based on 22 Paddle reviews and verified by the G2 Product R&D team. Reports revenue based on various dimensions, such as subscription segments, geographies, or discounts | 71% (Based on 22 reviews) |
Bill Generation
Templates | Provide standard invoice templates that can be customized by users 19 reviewers of Paddle have provided feedback on this feature. | 80% (Based on 19 reviews) | |
Digital Billing | Ability to convert invoices to digital formats such as PDF This feature was mentioned in 20 Paddle reviews. | 83% (Based on 20 reviews) | |
Recurring Billing | Based on 21 Paddle reviews. Automatically generates invoices at pre-defined time intervals | 84% (Based on 21 reviews) |
Bill Processing
Consolidation | Allow users to consolidate multiple invoices into one 16 reviewers of Paddle have provided feedback on this feature. | 83% (Based on 16 reviews) | |
Batch Invoicing | As reported in 17 Paddle reviews. Ability to create multiple types of invoices | 78% (Based on 17 reviews) | |
Management | Manage invoicing for different types of products or services This feature was mentioned in 21 Paddle reviews. | 90% (Based on 21 reviews) |
Integration
Accounting | Based on 18 Paddle reviews. Provide integration with accounting and financial management software | 88% (Based on 18 reviews) | |
Payments | Integrates with other payments software This feature was mentioned in 20 Paddle reviews. | 88% (Based on 20 reviews) | |
ERP | Deliver integrations with accounting modules of ERP systems This feature was mentioned in 15 Paddle reviews. | 83% (Based on 15 reviews) | |
Payments | Based on 20 Paddle reviews and verified by the G2 Product R&D team. Integrate with payment processing software and payment gateways. | 86% (Based on 20 reviews) | |
Accounting | Based on 17 Paddle reviews and verified by the G2 Product R&D team. Integrate with financial management systems such as accounting and ERP. | 84% (Based on 17 reviews) | |
CRM & Sales | Based on 16 Paddle reviews and verified by the G2 Product R&D team. Integrate with software that manages customers, sales, and marekting. | 81% (Based on 16 reviews) |
Order Management
Opportunities | Based on 16 Paddle reviews and verified by the G2 Product R&D team. Manage open opportunities for new or existing customers. | 85% (Based on 16 reviews) | |
Order History | Based on 23 Paddle reviews and verified by the G2 Product R&D team. Track all open and closed orders by customer, or by product and plan. | 82% (Based on 23 reviews) | |
Upsell & Cross-sell | Based on 13 Paddle reviews and verified by the G2 Product R&D team. Identify opportunities to upsell and cross sell based on product usage. | 79% (Based on 13 reviews) | |
Renewals | Based on 19 Paddle reviews and verified by the G2 Product R&D team. Plans can be renewed automatically or manually, when changes are required. | 91% (Based on 19 reviews) |
Products & Plans
Packages | Based on 16 Paddle reviews and verified by the G2 Product R&D team. Track the financial performance of various types of packages. | 84% (Based on 16 reviews) | |
Multi-part Deals | Based on 12 Paddle reviews and verified by the G2 Product R&D team. Create deals that combine multiple products and plans, with differrent pricing | 81% (Based on 12 reviews) | |
Plan Changes | Based on 23 Paddle reviews and verified by the G2 Product R&D team. Monitor plan changes such as upgrades and downgrades, or cancellations. | 75% (Based on 23 reviews) | |
Bundles | Based on 14 Paddle reviews and verified by the G2 Product R&D team. Ability to group standard plans and products to create bundles | 80% (Based on 14 reviews) |
Pricing
Standard Price | Based on 23 Paddle reviews and verified by the G2 Product R&D team. Assign standard monthly and yearly prices to products, plans, and packages | 89% (Based on 23 reviews) | |
Discounts | Based on 23 Paddle reviews and verified by the G2 Product R&D team. Define standard and custom discounts that can be applied to one or more products and plans | 84% (Based on 23 reviews) | |
Optimization | Based on 16 Paddle reviews and verified by the G2 Product R&D team. Analyze pricing data to identify opportunities to improve prices. | 78% (Based on 16 reviews) |
Revenue Management
Automation | Based on 19 Paddle reviews and verified by the G2 Product R&D team. Ability to create and send invoices automatically at predefined or custom frequencies. | 85% (Based on 19 reviews) | |
Consolidation | Based on 14 Paddle reviews and verified by the G2 Product R&D team. Consolidate invoices so customers can make one payment for multiple bills. | 82% (Based on 14 reviews) | |
Adjustments | Based on 15 Paddle reviews and verified by the G2 Product R&D team. Adjust invoices to handle exceptions and correct errors. | 82% (Based on 15 reviews) | |
Billing Types | Based on 18 Paddle reviews and verified by the G2 Product R&D team. Provide the option to combine recurring, one-time, and usage based billing | 81% (Based on 18 reviews) |
Tracking
Sales Tax | As reported in 27 Paddle reviews. Tracks and applies sales tax rates and rules | 96% (Based on 27 reviews) | |
VAT | As reported in 27 Paddle reviews. Tracks and applies VAT (value added tax) rates and rules | 96% (Based on 27 reviews) | |
GST | As reported in 25 Paddle reviews. Tracks and applies GST (goods and services tax) rates and rules | 93% (Based on 25 reviews) | |
Exemptions | Based on 19 Paddle reviews. Tracks and applies tax exemptions for the appropriate products, transactions, or accounts | 87% (Based on 19 reviews) | |
Adjustments | Based on 18 Paddle reviews. Adjusts sales tax prices for certain products, customers, or occasions where necessary | 85% (Based on 18 reviews) | |
Localization | Applies the appropriate local and federal rules and rates 23 reviewers of Paddle have provided feedback on this feature. | 89% (Based on 23 reviews) |
Integrations
Integrations | Integrates with ERP, accounting, or other transaction software This feature was mentioned in 25 Paddle reviews. | 81% (Based on 25 reviews) |
Remittance
Returns | As reported in 21 Paddle reviews. Automates and manages returns and remittance for different jurisdictions | 82% (Based on 21 reviews) | |
Notifications | Based on 25 Paddle reviews. Sends notifications for important tax filing dates | 84% (Based on 25 reviews) | |
Global/Cross Borders | Based on 24 Paddle reviews. Helps simplify duties and cross-border tariffs, such as estimating import taxes | 88% (Based on 24 reviews) | |
Analytics | Provides insights and analytics to make informed decisions about tax compliance, tax obligations, tax codes, etc. This feature was mentioned in 24 Paddle reviews. | 83% (Based on 24 reviews) |
Payment processing - Merchant of Record
Automation | Define and manage automated payment processing, from authorization to settlement | Not enough data | |
Cross Border | Support cross border and international payments for B2B | Not enough data | |
Payment Options | Support credit and debit cards, digital wallets, and local payment options | Not enough data | |
Multi-Currency | Allows users to process payments in multiple currencies | Not enough data | |
Reconciliation | Compare payment transactions with bank statements and financial records | Not enough data | |
Chargeback | Handle chargeback disputes effectively to minimize revenue loss | Not enough data |
Tax management - Merchant of Record
Automated tax calculation | Calculate various types of taxes such as sales tax, VAT, GST and other applicable taxes | Not enough data | |
Standard compliance | Ensure compliance with numerous tax laws across various jurisdiction | Not enough data | |
Tax reporting | Creates tax reports for authorities according to government and local requirements | Not enough data |
Security and Compliance - Merchant of Record
AML-KYC | Adopt Know Your Customer (KYC) procedures to comply with Anti-Money Laundering (AML) laws | Not enough data | |
Secure SLC | Ensure software development lifecycle is compliant with the PCI Secure SLC Standard | Not enough data | |
PCI-DSS | Comply with payment card industry data security standard to ensure secure handling of payment card information | Not enough data | |
Encryption and tokenization | Built-in security to protect payment information in order to prevent fraud and unauthorised transaction | Not enough data |
Administration - Merchant of Record
E-commerce Integration | Allow to integrate directly with an e-commerce platform/marketplaces and other retailers websites | Not enough data | |
Reporting & Analytics | Provide features to monitor transactions, revenue, taxes, and other key metrics | Not enough data | |
Customer support | Assist customers with any issues or inquiries related to payment processing, tax management, or compliance | Not enough data |
Payment failure - Failed Payment Recovery
Failed payment prevention | Validate payment details before processing to reduce failures. | Not enough data | |
Failure Detection | Detects failed payments immediately upon transaction decline. | Not enough data | |
Instant Notifications | Sends alerts to merchants or finance teams on payment failure detection. | Not enough data | |
Automated Retry | Automatically retries failed payments based on on customizable rules or by analyzing previous failures. | Not enough data | |
Failure Categorization | Categorize payment failure into different reasons (e.g., insufficient funds, expired cards, payment gateway issues). | Not enough data |
Customer Communication - Failed Payment Recovery
Email/SMS Alerts | Send automated and personalized communication to customers about failed payment. | Not enough data | |
Customizable Messaging | Provide customizable templates for emails or text messages. | Not enough data | |
In-app Support | Integrate with in-app notifications, push notifications, or customer service channels for recovery. | Not enough data |
Advance payment method update - Failed Payment Recovery
Card Expiry | Alert customer's card expiration dates before a failure occurs. | Not enough data | |
Card Account Updater | Offer account update services for customers to automatically update expired card with new card details. | Not enough data | |
Secure Payment Gateway | Ensures compliance with PCI-DSS standards for secure payment processing. | Not enough data |
Failed payment analytics - Failed Payment Recovery
Insight and trends | Identify reasons behind payment failures, trends over time and unique pattern. | Not enough data | |
AI-driven reporting | Provide AI-driven failure detection, analysis, recovery predictions and actions. | Not enough data | |
Real-Time Tracking | Provide dashboard for monitoring payment success, failure and recovery rate. | Not enough data |
