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Paddle Features

What are the features of Paddle?

Billing

  • Automation
  • Consolidation
  • Adjustments
  • Blacklisting

Dunning

  • Collections
  • Dispute Management

Performance

  • Packages
  • Discounts
  • Plan Changes

Reporting

  • Dimensions

Bill Generation

  • Recurring Billing

Bill Processing

  • Management

Integration

  • Payments

Tracking

  • Sales Tax
  • VAT

Filter for Features

Revenue Optimization

At-Risk Customers

As reported in 19 Paddle reviews. Identify customers that are more likely to cancel their subscriptions
80%
(Based on 19 reviews)

Offer Optimization

Optimize product offerings and packages to increase customer loyalty This feature was mentioned in 18 Paddle reviews.
78%
(Based on 18 reviews)

Customer Churn

Address customer churn by identifying the causes of cancellations This feature was mentioned in 19 Paddle reviews.
79%
(Based on 19 reviews)

Revenue Forecasting

Estimate future changes in revenues per product type or customer category 20 reviewers of Paddle have provided feedback on this feature.
76%
(Based on 20 reviews)

Revenue Recognition

Usage Tracking

Based on 20 Paddle reviews. Track usage per company, custom time period, or contract
80%
(Based on 20 reviews)

Billing and Payments

Payment Terms

Provide multiple payment terms per customer or contract 23 reviewers of Paddle have provided feedback on this feature.
87%
(Based on 23 reviews)

Personalized Billing

Based on 22 Paddle reviews. Different types of billing such as: recurring, one time changes, based on number of seats or usage
88%
(Based on 22 reviews)

Custom Pricing

Based on 24 Paddle reviews. Manage customer specific pricing as well as coupons, discounts, and gift plans
90%
(Based on 24 reviews)

Billing

Automation

Based on 49 Paddle reviews and verified by the G2 Product R&D team. Ability to create and send invoices automatically at predefined or custom frequencies.
90%
(Based on 49 reviews)

Consolidation

Based on 37 Paddle reviews and verified by the G2 Product R&D team. Consolidate invoices so customers can make one payment for multiple bills.
82%
(Based on 37 reviews)

Adjustments

Based on 39 Paddle reviews and verified by the G2 Product R&D team. Adjust invoices to handle exceptions and correct errors.
80%
(Based on 39 reviews)

Blacklisting

Based on 32 Paddle reviews and verified by the G2 Product R&D team. Allows users to temporarily or permanently block potential fraudsters.
75%
(Based on 32 reviews)

Dunning

Collections

Based on 32 Paddle reviews and verified by the G2 Product R&D team. Assists users in collecting payments for unpaid invoices.
79%
(Based on 32 reviews)

Dispute Management

Based on 37 Paddle reviews and verified by the G2 Product R&D team. Manages disputes regarding billing and payments.
78%
(Based on 37 reviews)

Escalation

Based on 29 Paddle reviews and verified by the G2 Product R&D team. Define escalation processes to suspend service for unpaid invoices.
82%
(Based on 29 reviews)

Performance

Packages

Based on 37 Paddle reviews and verified by the G2 Product R&D team. Track the financial performance of various types of packages.
82%
(Based on 37 reviews)

Discounts

Based on 45 Paddle reviews and verified by the G2 Product R&D team. Identify the impact of special pricing and discounts on revenue.
81%
(Based on 45 reviews)

Plan Changes

Based on 47 Paddle reviews and verified by the G2 Product R&D team. Monitor plan changes such as upgrades and downgrades, or cancellations.
78%
(Based on 47 reviews)

Reporting

Dimensions

Based on 30 Paddle reviews and verified by the G2 Product R&D team. Reports revenue based on various dimensions, such as subscription segments, geographies, or discounts
72%
(Based on 30 reviews)

Bill Generation

Templates

As reported in 28 Paddle reviews. Provide standard invoice templates that can be customized by users
82%
(Based on 28 reviews)

Digital Billing

Ability to convert invoices to digital formats such as PDF 30 reviewers of Paddle have provided feedback on this feature.
87%
(Based on 30 reviews)

Recurring Billing

Automatically generates invoices at pre-defined time intervals 32 reviewers of Paddle have provided feedback on this feature.
88%
(Based on 32 reviews)

Bill Processing

Consolidation

As reported in 25 Paddle reviews. Allow users to consolidate multiple invoices into one
85%
(Based on 25 reviews)

Batch Invoicing

Based on 26 Paddle reviews. Ability to create multiple types of invoices
83%
(Based on 26 reviews)

Management

As reported in 31 Paddle reviews. Manage invoicing for different types of products or services
90%
(Based on 31 reviews)

Integration

Accounting

Provide integration with accounting and financial management software 27 reviewers of Paddle have provided feedback on this feature.
88%
(Based on 27 reviews)

Payments

Based on 30 Paddle reviews. Integrates with other payments software
91%
(Based on 30 reviews)

ERP

Deliver integrations with accounting modules of ERP systems This feature was mentioned in 24 Paddle reviews.
81%
(Based on 24 reviews)

Payments

Based on 25 Paddle reviews and verified by the G2 Product R&D team. Integrate with payment processing software and payment gateways.
87%
(Based on 25 reviews)

Accounting

Based on 22 Paddle reviews and verified by the G2 Product R&D team. Integrate with financial management systems such as accounting and ERP.
86%
(Based on 22 reviews)

CRM & Sales

Based on 20 Paddle reviews and verified by the G2 Product R&D team. Integrate with software that manages customers, sales, and marekting.
83%
(Based on 20 reviews)

Order Management

Opportunities

Based on 21 Paddle reviews and verified by the G2 Product R&D team. Manage open opportunities for new or existing customers.
87%
(Based on 21 reviews)

Order History

Based on 28 Paddle reviews and verified by the G2 Product R&D team. Track all open and closed orders by customer, or by product and plan.
84%
(Based on 28 reviews)

Upsell & Cross-sell

Based on 17 Paddle reviews and verified by the G2 Product R&D team. Identify opportunities to upsell and cross sell based on product usage.
81%
(Based on 17 reviews)

Renewals

Based on 24 Paddle reviews and verified by the G2 Product R&D team. Plans can be renewed automatically or manually, when changes are required.
91%
(Based on 24 reviews)

Products & Plans

Packages

Based on 21 Paddle reviews and verified by the G2 Product R&D team. Track the financial performance of various types of packages.
87%
(Based on 21 reviews)

Multi-part Deals

Based on 17 Paddle reviews and verified by the G2 Product R&D team. Create deals that combine multiple products and plans, with differrent pricing
83%
(Based on 17 reviews)

Plan Changes

Based on 28 Paddle reviews and verified by the G2 Product R&D team. Monitor plan changes such as upgrades and downgrades, or cancellations.
79%
(Based on 28 reviews)

Bundles

Based on 19 Paddle reviews and verified by the G2 Product R&D team. Ability to group standard plans and products to create bundles
84%
(Based on 19 reviews)

Pricing

Standard Price

Based on 28 Paddle reviews and verified by the G2 Product R&D team. Assign standard monthly and yearly prices to products, plans, and packages
90%
(Based on 28 reviews)

Discounts

Based on 28 Paddle reviews and verified by the G2 Product R&D team. Define standard and custom discounts that can be applied to one or more products and plans
85%
(Based on 28 reviews)

Optimization

Based on 20 Paddle reviews and verified by the G2 Product R&D team. Analyze pricing data to identify opportunities to improve prices.
81%
(Based on 20 reviews)

Revenue Management

Automation

Based on 24 Paddle reviews and verified by the G2 Product R&D team. Ability to create and send invoices automatically at predefined or custom frequencies.
87%
(Based on 24 reviews)

Consolidation

Based on 19 Paddle reviews and verified by the G2 Product R&D team. Consolidate invoices so customers can make one payment for multiple bills.
85%
(Based on 19 reviews)

Adjustments

Based on 20 Paddle reviews and verified by the G2 Product R&D team. Adjust invoices to handle exceptions and correct errors.
84%
(Based on 20 reviews)

Billing Types

Based on 23 Paddle reviews and verified by the G2 Product R&D team. Provide the option to combine recurring, one-time, and usage based billing
84%
(Based on 23 reviews)

Tracking

Sales Tax

As reported in 32 Paddle reviews. Tracks and applies sales tax rates and rules
96%
(Based on 32 reviews)

VAT

Tracks and applies VAT (value added tax) rates and rules 32 reviewers of Paddle have provided feedback on this feature.
96%
(Based on 32 reviews)

GST

Based on 30 Paddle reviews. Tracks and applies GST (goods and services tax) rates and rules
94%
(Based on 30 reviews)

Exemptions

Based on 24 Paddle reviews. Tracks and applies tax exemptions for the appropriate products, transactions, or accounts
89%
(Based on 24 reviews)

Adjustments

As reported in 23 Paddle reviews. Adjusts sales tax prices for certain products, customers, or occasions where necessary
88%
(Based on 23 reviews)

Localization

Based on 28 Paddle reviews. Applies the appropriate local and federal rules and rates
90%
(Based on 28 reviews)

Integrations

Integrations

Based on 30 Paddle reviews. Integrates with ERP, accounting, or other transaction software
81%
(Based on 30 reviews)

Remittance

Returns

Based on 26 Paddle reviews. Automates and manages returns and remittance for different jurisdictions
84%
(Based on 26 reviews)

Notifications

Based on 30 Paddle reviews. Sends notifications for important tax filing dates
86%
(Based on 30 reviews)

Global/Cross Borders

Based on 29 Paddle reviews. Helps simplify duties and cross-border tariffs, such as estimating import taxes
89%
(Based on 29 reviews)

Analytics

Provides insights and analytics to make informed decisions about tax compliance, tax obligations, tax codes, etc. This feature was mentioned in 29 Paddle reviews.
83%
(Based on 29 reviews)

Payment processing - Merchant of Record

Automation

As reported in 13 Paddle reviews. Define and manage automated payment processing, from authorization to settlement
91%
(Based on 13 reviews)

Cross Border

Support cross border and international payments for B2B 13 reviewers of Paddle have provided feedback on this feature.
94%
(Based on 13 reviews)

Payment Options

Support credit and debit cards, digital wallets, and local payment options This feature was mentioned in 14 Paddle reviews.
90%
(Based on 14 reviews)

Multi-Currency

Allows users to process payments in multiple currencies This feature was mentioned in 13 Paddle reviews.
91%
(Based on 13 reviews)

Reconciliation

Compare payment transactions with bank statements and financial records 12 reviewers of Paddle have provided feedback on this feature.
83%
(Based on 12 reviews)

Chargeback

As reported in 13 Paddle reviews. Handle chargeback disputes effectively to minimize revenue loss
79%
(Based on 13 reviews)

Tax management - Merchant of Record

Automated tax calculation

Based on 14 Paddle reviews. Calculate various types of taxes such as sales tax, VAT, GST and other applicable taxes
96%
(Based on 14 reviews)

Standard compliance

Based on 14 Paddle reviews. Ensure compliance with numerous tax laws across various jurisdiction
94%
(Based on 14 reviews)

Tax reporting

As reported in 13 Paddle reviews. Creates tax reports for authorities according to government and local requirements
94%
(Based on 13 reviews)

Security and Compliance - Merchant of Record

AML-KYC

Based on 12 Paddle reviews. Adopt Know Your Customer (KYC) procedures to comply with Anti-Money Laundering (AML) laws
83%
(Based on 12 reviews)

Secure SLC

Ensure software development lifecycle is compliant with the PCI Secure SLC Standard 13 reviewers of Paddle have provided feedback on this feature.
88%
(Based on 13 reviews)

PCI-DSS

As reported in 14 Paddle reviews. Comply with payment card industry data security standard to ensure secure handling of payment card information
89%
(Based on 14 reviews)

Encryption and tokenization

Built-in security to protect payment information in order to prevent fraud and unauthorised transaction 14 reviewers of Paddle have provided feedback on this feature.
92%
(Based on 14 reviews)

Administration - Merchant of Record

E-commerce Integration

Allow to integrate directly with an e-commerce platform/marketplaces and other retailers websites This feature was mentioned in 14 Paddle reviews.
79%
(Based on 14 reviews)

Reporting & Analytics

As reported in 14 Paddle reviews. Provide features to monitor transactions, revenue, taxes, and other key metrics
85%
(Based on 14 reviews)

Customer support

Based on 14 Paddle reviews. Assist customers with any issues or inquiries related to payment processing, tax management, or compliance
81%
(Based on 14 reviews)

Payment failure - Failed Payment Recovery

Failed payment prevention

Validate payment details before processing to reduce failures.

Not enough data

Failure Detection

Detects failed payments immediately upon transaction decline.

Not enough data

Instant Notifications

Sends alerts to merchants or finance teams on payment failure detection.

Not enough data

Automated Retry

Automatically retries failed payments based on on customizable rules or by analyzing previous failures.

Not enough data

Failure Categorization

Categorize payment failure into different reasons (e.g., insufficient funds, expired cards, payment gateway issues).

Not enough data

Customer Communication - Failed Payment Recovery

Email/SMS Alerts

Send automated and personalized communication to customers about failed payment.

Not enough data

Customizable Messaging

Provide customizable templates for emails or text messages.

Not enough data

In-app Support

Integrate with in-app notifications, push notifications, or customer service channels for recovery.

Not enough data

Advance payment method update - Failed Payment Recovery

Card Expiry

Alert customer's card expiration dates before a failure occurs.

Not enough data

Card Account Updater

Offer account update services for customers to automatically update expired card with new card details.

Not enough data

Secure Payment Gateway

Ensures compliance with PCI-DSS standards for secure payment processing.

Not enough data

Failed payment analytics - Failed Payment Recovery

Insight and trends

Identify reasons behind payment failures, trends over time and unique pattern.

Not enough data

AI-driven reporting

Provide AI-driven failure detection, analysis, recovery predictions and actions.

Not enough data

Real-Time Tracking

Provide dashboard for monitoring payment success, failure and recovery rate.

Not enough data