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12 Original Software Reviews

4.8 out of 5
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12 Original Software Reviews
4.8 out of 5
12 Original Software Reviews
4.8 out of 5

Original Software Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Original SoftwareQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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HL
Senior Tester
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Original Software?

Its one of the best automation tool that does not require any coding knowledge, its simlpe record and play back tool so its very simple to learn and easy to automate anything.

It seamlessly integrates with various development tools and project management software, streamlining workflows and improving collaboration.

The platform provides tools for automating test cases, reducing manual effort and increasing efficiency. Review collected by and hosted on G2.com.

What do you dislike about Original Software?

There is no such kind of dislike, but sometimes if we do any major update or edit in any scripts there it throws expection sometimes. Review collected by and hosted on G2.com.

Response from Alex Knight of Original Software

Thanks for your review Hiten! We're pleased you find our platform easy to learn and use for your automation 🙌

CE
ERP Analyst
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Original Software?

i love that you do not have to recreate an event to find a defect / bug - everything is recorded and easy to access so you can see right away what the user experienced.

we have used the system for more than testing, we created videos of how to use our new system - these have been converted into how to guides and have aided in writing test steps while we are still training ourselves. this is not the designated use of Orginal software but it it has been such an added bonus.

Ease of using the system - once you get going it is very intuitive and simple to use.

My customer success manager Mark Wheatly has been exceptional, he is very supportive, he listens to all my questions and comments and will come back to be with suggestions for how i can use the system better, becuase he has been thinking about what we are trying to do and has ideas to constantly improve our testing processes. he always has time, even when i've given him large problems to solve with no warning. he has also built my confidence when i've needed it. Review collected by and hosted on G2.com.

What do you dislike about Original Software?

that assigning the tests is done via surname first - i know all the testers in my buisness by first name, i do not always know surnames. i have to go and look in teams to find their surname to assign the tests - i have raised this with my customer success manager. Review collected by and hosted on G2.com.

Response from Alex Knight of Original Software

Thanks for your review Claire! We're delighted that you're finding extra value in our platform and that your experience with Mark in our CS team has been so great :)

CD
Test coordinator
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Original Software?

Software is easy to use and issues in deployments are minimized.

Implementation can take some time; you need to get familiar with all possibilities

Customer support is great.

Software is used on a daily basis and supporting our needs; status of manual tests is very easy to follow.

Several key processes are tested automatically and running on pre defined schedules Review collected by and hosted on G2.com.

What do you dislike about Original Software?

Specific applications need a specific option set is needed; creating these option sets can be difficult and time consuming. However, support is great and OS will help you creating these option sets.

Cloud applications can behave different after uodates, causing the automations to fail; so rework needs to be done.

When applying automations over Cloud applications with a lot of security layers, response can be slow. Review collected by and hosted on G2.com.

Response from Alex Knight of Original Software

Thanks Chris 🙏 We're delighted you find our platform easy to use and our support team great!

SH
MGR - Business Solutions Architecture
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Original Software?

This software is going to rapidly increase our UAT activities for new development releases, without putting a huge burden on our stakeholders to test manually. Review collected by and hosted on G2.com.

What do you dislike about Original Software?

I have not complaints on this software, nor the implementation team. Review collected by and hosted on G2.com.

MC
Sr IT Director
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Original Software?

OriginalSoftware offers a suite of products supporting both manual and automated regression testing. They are well suited for pre-go-live testing (by user and IT communities) as well as automated regression testing.

Overall their solutions allow software competencies center to offer a flexible "insurance policy" against software defects, both visible (because the software or the overall process breaks) or invisible on the surface but having deep down the line impacts.

Their solution was implemented in a matter of weeks, and the first protection consisting of a couple business scenarios was live within 6 weeks. This is mostly due to the ease of use of the tool. Within 2 years 200 scenarios were tested weekly, and the coverage still grows both in terms of scenarios and tested software platforms (SAP GUI, SAP S/4 Fiori, SalesForce, billing portal, customer portal...).

From a relationship front OriginalSoftware is considered as a true partner and is there by our side to tackle any new challenge at all levels, from the trenches thru their excellent customer support to the executive level with their partnership mindset. Review collected by and hosted on G2.com.

What do you dislike about Original Software?

While I personally perceive this as an advantage OriginalSoftware remains smaller that its direct competitors, which can be a hurddle for big organizations looking for big name partners. My experience is however that this allows them to be nimble and offer a customer experience rarely seen with tier-1 vendors. Review collected by and hosted on G2.com.

Response from Alex Knight of Original Software

Thanks Marc 🤗 We're very happy to be considered a true partner for you and your business!

Jordan H.
JH
Head of Creative
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Original Software?

The support you get. Whether this software is new to you or not, the team are very supportive and go above and beyond to help [even if its just clarifying daft questions!] Review collected by and hosted on G2.com.

What do you dislike about Original Software?

Nothing. It was a learning curve for sure but once the team walked me through it, it was great! Review collected by and hosted on G2.com.

Response from Alex Knight of Original Software

Thanks Jordan! We're always happy to help :)

Pranit D.
PD
Software Tester (Automation)
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Original Software?

It’s like the friendly GPS—quick to learn, easy to navigate, excellent customer support and most importantly it gets us to our bug-free destination. Review collected by and hosted on G2.com.

What do you dislike about Original Software?

There is none at the moment because Original Software fulfills current business requirements quite well. Review collected by and hosted on G2.com.

Response from Alex Knight of Original Software

Thanks Pranit, we're happy we're helping you reach your bug-free destination! 🚫🐞

Tera S.
TS
Director of Clinical Data Management
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Original Software?

The software has been super useful and has helped us to cut down our user acceptance time by about half. It is pretty user friendly once you get the hang of it. The customer service is top notch. They are very involved in the intital setup to help ensure the software is configured in a way that makes sense for your own workflows. They also continue to follow up regurlarly to make sure the product is still working for you and are very responsive to any issues you may have. Review collected by and hosted on G2.com.

What do you dislike about Original Software?

I honestly can't think of any downsides. It's been a great product for us. Review collected by and hosted on G2.com.

Response from Alex Knight of Original Software

We're thrilled to hear that our software has been super useful for you and has helped cut down your user acceptance time. Our team is dedicated to providing top-notch customer service and we're glad to hear that you've had a positive experience with us.

Verified User in Information Technology and Services
II
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Original Software?

Being able to continuously capture screenshots with Test Assist, edit them, and consume them via MS Word or Animation. Review collected by and hosted on G2.com.

What do you dislike about Original Software?

Not being able to use Test Assist over MS Teams. Review collected by and hosted on G2.com.

Response from Alex Knight of Original Software

Thanks for your review, we're pleased you're getting value out of TestAssist! 😊 We have investigated the use of Microsoft Teams and unfortunately it's very memory-intensive which causes a slowdown when sharing TestAssist. To get the best out of TestAssist, we would recommend exploring other platforms for screen share, or perhaps having a means of logging into a central server.This would allow each of your business users to independently conduct these recordings without requiring your assistance. Please do reach out to our Customer Success team if you'd like to know more.

Verified User in Wholesale
AW
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Original Software?

The functionality regarding the control and distribtion of peole having to do tests. Review collected by and hosted on G2.com.

What do you dislike about Original Software?

I think the names of the different screens are sometimes hard to reference what the contents are. Review collected by and hosted on G2.com.