(137)
4.3 out of 5
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Oracle Customer Experience (CX) Cloud Suite 
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KF
Khaled F.
Accounting Manager
Mid-Market(51-1000 emp.)
Product Reviewed: Oracle Customer Experience (CX) Cloud Suite
Products used within Oracle Customer Experience (CX) Cloud Suite: Oracle Fusion Cloud - EPM
What do you like best about Oracle Customer Experience (CX) Cloud Suite?
I like that it's CRM based and every crm has a dashboard which we use to export all cx data, I also can interact with cx online either by calling them or meeting in person it depends on cx itself. Review collected by and hosted on G2.com.
What do you dislike about Oracle Customer Experience (CX) Cloud Suite?
Sometimes there are some problems in dashboards with accuracy. Review collected by and hosted on G2.com.
1,620 Oracle Customer Experience (CX) Cloud Suite Reviews
3.9 out of 5
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Overall Review Sentiment for Oracle Customer Experience (CX) Cloud Suite
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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MK
Mohit K.
What do you like best about Oracle CPQ?
I like to work in Oracle CPQ bcz its very complex sales process but easy to handle and it also offers self service which helps me in generate custom quotes and accuracy is also increasing.It also protects my margins of errors and protects my all data at one place. Review collected by and hosted on G2.com.
What do you dislike about Oracle CPQ?
While working through cpq it takes more time to save folders and sync it and it loads up my work .Also in one case my data is losed ,faced performance issues,too much load in servers.It cannot take large setup and down the system. Review collected by and hosted on G2.com.
CH
Cameoies H.
What do you like best about Oracle CPQ?
the most helpful thing about using Oracle was the overall quality of the software. This software is very direct when it comes to the commands you enter to get certain information inputed. Review collected by and hosted on G2.com.
What do you dislike about Oracle CPQ?
The downside to me was the different equations you had to learn in order to get certain materials ordered. The catalog that we utilized had over 20 thousand parts. It took me almost a year to get it down. Review collected by and hosted on G2.com.
KK
Kumar K.
What do you like best about Oracle CPQ?
Oracle CPQ helps large ecommerce companies to allow their customers a seamless experience to configure, price and quote. It is the best current industry standard CPQ ERM. Review collected by and hosted on G2.com.
What do you dislike about Oracle CPQ?
Pricing is on a higher side. Oracle should consider flexible pricing strategies for more large enterprises to use it. Review collected by and hosted on G2.com.
UT
Verified User in Telecommunications
Enterprise(> 1000 emp.)
Product Reviewed: Oracle CPQ
What do you like best about Oracle CPQ?
Being able to use the application for reviewing and leaving logs internally, easily Review collected by and hosted on G2.com.
What do you dislike about Oracle CPQ?
There is nothing that I can see that would be considered as downside of the Oracle Review collected by and hosted on G2.com.
MS
Manniish S.
What do you like best about Oracle CPQ?
The product rules, validation rules and the pricing engine offers a various business configuration options. Review collected by and hosted on G2.com.
What do you dislike about Oracle CPQ?
The approvals features in Oracle CPQ is not advanced to handle complex industry use cases. Review collected by and hosted on G2.com.
FB
Federico B.
What do you like best about Oracle CPQ?
Quotations Users can easily prepare quotations and orders Review collected by and hosted on G2.com.
What do you dislike about Oracle CPQ?
It follows the business process if you need an exception it can be hard to go ahead. Review collected by and hosted on G2.com.
SC
Simeone C.
What do you like best about Oracle CPQ?
Initial setup isn’t exactly plug-and-play, The rules engine is powerful, Oracle CPQ plays well with other Oracle Cloud apps Review collected by and hosted on G2.com.
What do you dislike about Oracle CPQ?
Steep learning curve for new admins, Limited out-of-the-box UI customization, Initial implementation can take time Review collected by and hosted on G2.com.
MY
Mohidhar Y.
What do you like best about Oracle CPQ?
As it automates all the complex process of quoting, config, pricing and discount & approvals. Review collected by and hosted on G2.com.
What do you dislike about Oracle CPQ?
The complexity and the learning curve to learn and use with integration and connectivity problems. Review collected by and hosted on G2.com.
BM
Bhanu Prakash M.
What do you like best about Oracle CPQ?
we used the lot of features provided by oracle cpq. it's very helpful to sales rep to select the bundle of right products and generate the quote. Review collected by and hosted on G2.com.
What do you dislike about Oracle CPQ?
improve the customer support when we facing the issues Review collected by and hosted on G2.com.
HP
Harshad P.
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