217 Optimove Reviews
Overall Review Sentiment for Optimove
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Optimove tool is segmenting the users in a clever and analytical way, following the customer's needs and market. Moreover, it offers a wide range of analysis perspectives, allowing you to dive deep down inside the users behaviour.
The support from account managers is never delayed and takes the right time to give the best feedback possible.
The platform is constantly improved and adapted in order to be as much user friendly as possible. Review collected by and hosted on G2.com.
Some aspects of the platform still have a non-up to date interface but there are incoming updates each month. Review collected by and hosted on G2.com.
For me the customer journeys are great. I use them all the time and it's so easy to use.
Also, the value predictions on Optimove are great to see what customers are best to target. Review collected by and hosted on G2.com.
Optimove would be even better with real-time data! Review collected by and hosted on G2.com.
Optimove takes the CRM automation to the next level. Not only it is intuitive to use, but it's rich of features that allow the CRM Managers to improve their activity and to think forward.
Highly sophisticated campaign flows and journeys are easy to create, analyse and tweak with accuracy and data-driven insights.
The Optibot is a simply brilliant tool to have super userful and granular feedbacks.
The Optimove Team is always available to listen and evolve the platform towards the real market needs and their Customer Support is simply awesome. Review collected by and hosted on G2.com.
Loading times can be a bit long in case of very complex attribute combinations. Review collected by and hosted on G2.com.
When it comes to the technical part, the absolute best thing is automation easiness. No more excel sheets, just proper target groups, few clicks, and boom! Your promo goes live, and you can focus on more extraordinary ideas. When it comes to daily cooperation, the absolute best thing is the human part, by which I mean our account manager, Noa! :) Review collected by and hosted on G2.com.
I cannot find anything I diskle for the time being, and I have been using Optimove for over 3 years now. Review collected by and hosted on G2.com.
Optimove' Microsegmentation and Predictive Algorithm help marketers to get their best from their marketing campaigns.
With Optimove you can easily segmentate your customer-base, discover new niches and send personalized messages.
You can also perform all the marketing actions within one user-friendly interface. You have a campaign management tool with real-time triggers, desktop and mobile notification, recurring campaigns, you can see the migrations of customers, you can identify the churn customer BEFORE they become churn., ... t's like if guys that are building Optimove can see the future. Really. They created an awesome product. Review collected by and hosted on G2.com.
Optimove should be fully integrated in order to use all the features of the product. Review collected by and hosted on G2.com.
I like the data analysis and amount of data that is easily prepared for you with the dashboards. Also, campaign automation is awesome! It can easily handle all of the marketing assets created. Review collected by and hosted on G2.com.
Sometimes there is too much information given - data overload! Sometimes you don't know if you are forgetting some data as there is so much to keep track of. Also, Optibot could be improved a little with more easy to take actions. Review collected by and hosted on G2.com.
Optimove provides us with detailed data analysis for our scheduled campaigns, allowing us to make quantitative decisions for future marketing. In terms of ease, Optimove is an end to end product where we can create marketing content, schedule and analysis so we can achieve our KPI’s. Review collected by and hosted on G2.com.
Optimove are always looking to update their software so the user experience is first class however, sometimes there are minor bugs. But bugs aren’t noticeable and the account management team would have already contacted us about it, therefore ensuring that the platform remains first class. Review collected by and hosted on G2.com.
All the given metrics for gambling that allows you to increase the insights of the business without the need of having a data scientist team.
The possibility of adding different communication channels in the same tool as facebook, email, sms, inbox, push.... Review collected by and hosted on G2.com.
when integrating new data they dont pay all the attention they should causing then a lot of back and forth having to run several fix Review collected by and hosted on G2.com.
I really like the Optibot insights tool. Review collected by and hosted on G2.com.
The inability to schedule the same campaign to various target groups in one go, rather than having to go one by one as this is very time consuming. Review collected by and hosted on G2.com.
