Reporting export feature, audience segmentation, ability to sync with Facebook, automation capabilities, & workflow options. Review collected by and hosted on G2.com.
Wish reporting separated date & time & day of week to better analyze best practices to send, email headline is buggy and often I make changes several times before it finally saves, sales results do not match what is in Google Analytics, wish there was more templates and customization options when creating emails. Review collected by and hosted on G2.com.
Video Reviews
Clean and easy to use
922 out of 923 Total Reviews for Omnisend
Overall Review Sentiment for Omnisend
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I have been on many tools ranging from expensive (Hubspot, Pardot) to reasonable for small business (Klaviyo, Mailchimp) for 15+ years and what I have noticed is that it has been hard to find inexpensive tools that have the same ease of use, features and support as the more expensive ones until now. I stumbled on Omnisend this year and so far I love everything about it. I find it easy to understand, easy to set-up, it has advanced functionality that I need and excellent customer support when I can't figure it out on my own. The integration was unbelievably easy, but for me finding a tool that I would want to work in, integrated SMS easily and connected with Shopify was key. I believe Omnisend is what I have been looking for quite a while! Review collected by and hosted on G2.com.
Omnisend has all the info I need to set things up between the onboarding info, the webinars and resource area, but I would love an online checklist lists the things you need to do to get started in a checklist format so you can remember what is done and what should still be done. I signed up for Omnisend awhile ago but have been implementing slowly. I am losing track at times where I left off. I have used this kind of checklist with my clients in Hubspot and Pardot. I am new to Omnisend so maybe you have one. If so, let me know. I need it! Review collected by and hosted on G2.com.
The platform itself is pretty straightforward, it has more than enough features, the email marketing strategy is easy to implement, tracking is good, and integration is fast and easy. Not to mention fast and helpful support that is always there if you need help with something. Review collected by and hosted on G2.com.
The platform's design could be better, but I can't complain because the goal is probably to have a simple design, straightforward design. Overall, I'll give it a 9/10 score. Review collected by and hosted on G2.com.
I like that it works much faster thank klaviyo (page loading speed basically), I like that updates ship faster, I like the speed of technical support, I like support that agencies receive. Partnership manages (Ruta) is amazing. I like that I can affect future updates and my voice actually matters. I like that omnisend makes me feel valuable as a partner, so I actually want to bring more clients here. I like partnership program payouts. Review collected by and hosted on G2.com.
I dislike some feature absence that make using the software longer (I told exactly what am I talking about on our meetings). Review collected by and hosted on G2.com.
Two key features make Omnisend the perfect software for freelancers and small agencies. First, you get access to a generous set of features for free, and if you exceed your plan’s limits, there are no unwanted or unexpected charges. You have the flexibility to wait for your credits to reset and continue where you left off. Second, Omnisend provides the tools needed to easily track and report ROI, making the process straightforward and efficient.
I use it daily for various clients, and it’s very intuitive with clear, extensive documentation. If you need more help, their support team always responds quickly. Review collected by and hosted on G2.com.
Omnisend is a great tool for lead generation, email marketing and ecommerce tracking, but it would be even better if it had automated RSS campaigns, CRM integrations, and additional automation features. For example, the ability to automatically remove inactive contacts or invalid email addresses through a workflow would help users stay within their plan limits without the need for manual cleanup. Review collected by and hosted on G2.com.
Omnisend is ticking lots of boxes for me from email marketing, push notifications and reviews. It's early days for me but I contiue to be impressed. My first interaction with their support today was very successful as my problem was understood and a clear solution was proposed. Review collected by and hosted on G2.com.
There are a few features which are coming soon, such as store reviews on the Shopify homepage, and it would be useful to have these sooner rather than later! Review collected by and hosted on G2.com.
No-nonsense features, good pricing, excellent customer support. Review collected by and hosted on G2.com.
Some features are hard to find - for instance email personalisation examples could be more thorough. The support though helped me find the answer, but perhaps a better documentation would be a good idea!
Oh, global styles would be epic! And please, Make Blocks with rounded corners a feature! :) Review collected by and hosted on G2.com.
Designed to simplify email and SMS marketing, Omnisend gives us a professional and attractive look without much effort. It allows us to create personalized marketing campaigns that can be triggered based on customer behavior, such as browsing history or past purchases. This allows for more effective targeting and higher engagement rates. It has many customizable templates that we can modify to our specifications. We can import contacts through its social media integration; forms can be automatically generated; and our contact database can be automatically expanded. It doesn't take long to learn how to use it. Review collected by and hosted on G2.com.
While the platform is excellent, it could benefit from more flexible design options and faster customer service, whether by phone, email or live chat. Review collected by and hosted on G2.com.
As another email service provider changed their pricing considerably, I sought an alternative option. Omnisend adjusted their standard pricing to match my needs and made the move to their service easy by bringing existing users and key flows over was instrumental. Review collected by and hosted on G2.com.
Not much, but the overall look of the service could do with an upgrade :) Review collected by and hosted on G2.com.
Stellar account management and support. I couldn't fault them. The platform is super easy to use and migration was a breeze (Support was offered but not needed) Review collected by and hosted on G2.com.
Not a lot to dislike. Missing a couple of features / integrations that alternative platforms offer and I owuld like to make use of but htat is about it. Review collected by and hosted on G2.com.
