Video Reviews
Clean and easy to use
918 out of 919 Total Reviews for Omnisend
Overall Review Sentiment for Omnisend
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The platform itself is pretty straightforward, it has more than enough features, the email marketing strategy is easy to implement, tracking is good, and integration is fast and easy. Not to mention fast and helpful support that is always there if you need help with something. Review collected by and hosted on G2.com.
The platform's design could be better, but I can't complain because the goal is probably to have a simple design, straightforward design. Overall, I'll give it a 9/10 score. Review collected by and hosted on G2.com.
Two key features make Omnisend the perfect software for freelancers and small agencies. First, you get access to a generous set of features for free, and if you exceed your plan’s limits, there are no unwanted or unexpected charges. You have the flexibility to wait for your credits to reset and continue where you left off. Second, Omnisend provides the tools needed to easily track and report ROI, making the process straightforward and efficient.
I use it daily for various clients, and it’s very intuitive with clear, extensive documentation. If you need more help, their support team always responds quickly. Review collected by and hosted on G2.com.
Omnisend is a great tool for lead generation, email marketing and ecommerce tracking, but it would be even better if it had automated RSS campaigns, CRM integrations, and additional automation features. For example, the ability to automatically remove inactive contacts or invalid email addresses through a workflow would help users stay within their plan limits without the need for manual cleanup. Review collected by and hosted on G2.com.
Omnisend is ticking lots of boxes for me from email marketing, push notifications and reviews. It's early days for me but I contiue to be impressed. My first interaction with their support today was very successful as my problem was understood and a clear solution was proposed. Review collected by and hosted on G2.com.
There are a few features which are coming soon, such as store reviews on the Shopify homepage, and it would be useful to have these sooner rather than later! Review collected by and hosted on G2.com.
No-nonsense features, good pricing, excellent customer support. Review collected by and hosted on G2.com.
Some features are hard to find - for instance email personalisation examples could be more thorough. The support though helped me find the answer, but perhaps a better documentation would be a good idea!
Oh, global styles would be epic! And please, Make Blocks with rounded corners a feature! :) Review collected by and hosted on G2.com.
Designed to simplify email and SMS marketing, Omnisend gives us a professional and attractive look without much effort. It allows us to create personalized marketing campaigns that can be triggered based on customer behavior, such as browsing history or past purchases. This allows for more effective targeting and higher engagement rates. It has many customizable templates that we can modify to our specifications. We can import contacts through its social media integration; forms can be automatically generated; and our contact database can be automatically expanded. It doesn't take long to learn how to use it. Review collected by and hosted on G2.com.
While the platform is excellent, it could benefit from more flexible design options and faster customer service, whether by phone, email or live chat. Review collected by and hosted on G2.com.
Stellar account management and support. I couldn't fault them. The platform is super easy to use and migration was a breeze (Support was offered but not needed) Review collected by and hosted on G2.com.
Not a lot to dislike. Missing a couple of features / integrations that alternative platforms offer and I owuld like to make use of but htat is about it. Review collected by and hosted on G2.com.
It combines many methods that are substituted, for a more automated part of the campaign process or digital marketing procedures, and I think the price is great. Welcome, post-purchase follow-up, and reactivation of inactive customers are just some of the phases of the customer lifecycle that we've automated. All your tools are really innovative, and it works well and ensures high quality reports. It has a smooth and high quality deployment. Review collected by and hosted on G2.com.
So far we have had nothing but pure benefits, and neither my colleagues nor I have seen any flaws or problems with it yet. Review collected by and hosted on G2.com.
The wide range of built-in templates, making it easy to create personalized emails! The numerous automation features for email delivery and list segmentation makes sending campaigns seamless! The customer services team are amazing as well, alwasy there to answer questions and so friendly! Review collected by and hosted on G2.com.
Actually navigating around the dashboard can be a little tricky Review collected by and hosted on G2.com.
Everything is easy to parse together and anything I haven't understood the help they offer has been efficient. Review collected by and hosted on G2.com.
I haven't found any downsides yet. Maybe if I were working with a larger company I'd come across some. Review collected by and hosted on G2.com.
It provides templates for customer to facilitate their work operation and the entry plan is cheap for small business and start-ups Review collected by and hosted on G2.com.
The templates are not a lot and compared with other email marketing tool, the design doesn't looks nice. The email content is hard to create. Sometimes it just get crashed and you need to recreate again and again. Review collected by and hosted on G2.com.
