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Omind Reviews & Product Details

Michael Benedict T.
MT
Corporate Compliance Officer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Omind?

I liked the old design but I definitely love the new one! Very friendly and easy to navigate user interface. Definitely a holistic approach in workforce management Review collected by and hosted on G2.com.

What do you dislike about Omind?

No major complaints so far, excited to see more options added soon! Review collected by and hosted on G2.com.

What problems is Omind solving and how is that benefiting you?

Managing my personal journey in the company as well as the productivity of my team is one of the greatest benefits I have seen so far when using the Mindworkplace tool Review collected by and hosted on G2.com.

Omind Overview

What is Omind?

Where Human Expertise Meets Digital Precision At Omind, we believe that at the core of every digital interaction lies a genuine human connection 👥. We're on a mission to help businesses craft experiences that feel undeniably human. Navigating the crossroads of customer, business, and employee experiences, we utilize cutting-edge technology while keeping our focus sharp on the person at the other end. Our goal? To create moments that resonate, engage, and stand out in a digital-first world. 🚀 Customer Experience: Dive into a world where every interaction is an opportunity. Powered by Generative AI, Omind ensures every touchpoint is curated and personalized, forging stronger bonds and driving brand loyalty. Business Experience: Redefine operational efficiency and agility. With Omind's intelligent document processing, align your activities with your vision, driving value at every step. Employee Experience: Unlock exceptional customer service and empower your agents with Omind. Here, AI-driven quality assurance merges with a seamless user experience, ensuring your team isn't just equipped, but are brand champions, ready to deliver excellence at every interaction. Standing at the nexus of innovation, strategy, and unparalleled design, Omind is the partner of choice for organizations aspiring to transcend the ordinary. Let's collaborate to craft experiences that resonate, inspire, and catalyze growth.

Omind Details
Discussions
Omind Community
Languages Supported
English, French, Hindi
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Product Description

At Omind, we believe that at the core of every digital interaction lies a genuine human connection. We're on a mission to help businesses craft experiences that feel undeniably human. Navigating the crossroads of customer, business, and employee experiences, we utilize cutting-edge technology while keeping our focus sharp on the person at the other end. Our goal? To create moments that resonate, engage, and stand out in a digital-first world. Customer Experience: Dive into a world where every interaction is an opportunity. Powered by Generative AI, Omind ensures every touchpoint is curated and personalized, forging stronger bonds and driving brand loyalty. Business Experience: Redefine operational efficiency and agility. With Omind's intelligent document processing, align your activities with your vision, driving value at every step. Employee Experience: Unlock exceptional customer service and empower your agents with Omind. Here, AI-driven quality assurance merges with a seamless user experience, ensuring your team isn't just equipped, but are brand champions, ready to deliver excellence at every interaction. Standing at the nexus of innovation, strategy, and unparalleled design, Omind is the partner of choice for organizations aspiring to transcend the ordinary. Let's collaborate to craft experiences that resonate, inspire, and catalyze growth.


Seller Details
Seller
Omind.ai
Year Founded
2020
HQ Location
Berkeley Lake, US
LinkedIn® Page
www.linkedin.com
81 employees on LinkedIn®

Omind T.
OT
Overview Provided by:

Recent Omind Reviews

SG
Sumanta G.Enterprise (> 1000 emp.)
5.0 out of 5
"Mind Workplace is One Of the Best Workforce Management Software"
In Mind Workplace we are basically use HR onboarding software and Applicant tracking software for our company
Michael Benedict T.
MT
Michael Benedict T.Enterprise (> 1000 emp.)
5.0 out of 5
"Everything you need to manage your team and learn more about the organization in one amazing tool!"
I liked the old design but I definitely love the new one! Very friendly and easy to navigate user interface. Definitely a holistic approach in work...
Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"One stop solution for tracking complete lifecycle of employees"
Ease of use, User experience with awesome UI
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Omind Media

Omind Demo - Workforce Management Software
Our Mind Workplace tool is well-designed to streamline the workforce management procedures. The integration of this tool reduces the burden on human assistants generated while offering recruitment, payroll management, LMS, and helpdesk services. From screening and onboarding candidates to managin...
Omind Demo - Time Tracking Software
Are you tired of using the boring excel sheets? Omind provides you with the most efficient way to manage and monitor your employee attendance simply by using the enhanced online attendance management system. Get this one-stop attendance management platform to track employee check-ins and check-ou...
Omind Demo - Applicant Tracking Software
Omind’s Applicant Tracking Software is a comprehensive resource that allows businesses to track, manage, and communicate with applicants throughout the recruitment process. The holistic view of the hiring pipeline can transform the entire onboarding process with constructive analytics, communicat...
Omind Demo - Employee Onboarding Software
With Omind’s HR onboarding software, you can create an enduring impact on your potential candidates and new recruits right from the very first day. Our exhaustive employee onboarding software assists you in every step of the amalgamation process, including documentation, company value induction, ...
Omind Demo - Employee Productivity Analysis
Employee productivity is the core of any business operation. It decides if the business will be able to achieve its objective and be successful. Therefore, measuring and maintaining productivity has always been the key concern among the management and leaders. There are multiple methods and techn...
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62 out of 63 Total Reviews for Omind

4.5 out of 5
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62 out of 63 Total Reviews for Omind
4.5 out of 5
62 out of 63 Total Reviews for Omind
4.5 out of 5

Overall Review Sentiment for OmindQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
EL
Costumer Service Representative
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Omind?

The Main Menu itself was organized and accurate based on how the employee works. The progress of employees as well may be observed and planned what to do next for the betterment. Review collected by and hosted on G2.com.

What do you dislike about Omind?

I dislike the system log out that was happening seldom, in ways that you already logged out the app the this comes always system logged which may affect my performance. Review collected by and hosted on G2.com.

What problems is Omind solving and how is that benefiting you?

Sometimes the Mindworkplace refreshes itself and the page or the window on the computer may logged out that causing the problem to log in again that might confused us and may affect our My Time or log in hours. Review collected by and hosted on G2.com.

MC
Workforce Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Omind?

The upsides in using Mind Workplace is that I can track my attendance adherence as well as those agents that I'm handling. It's nice to also have your payslip available for your viewing anytime. Review collected by and hosted on G2.com.

What do you dislike about Omind?

Sometimes, it suddenly crushed or it would ask you for a change password but after changing it, it won't accept the changes. Review collected by and hosted on G2.com.

Recommendations to others considering Omind:

Definitely would recommend using it. Review collected by and hosted on G2.com.

What problems is Omind solving and how is that benefiting you?

I think the software alone is nice and friendly so it's easier and browse. Review collected by and hosted on G2.com.

WA
Project manager transition
More Options
Validated Reviewer
Review source: Organic
What do you like best about Omind?

It is a tool that encompasses several functionalities and it allows to identify the life cycle of an agent in an enterprise. Review collected by and hosted on G2.com.

What do you dislike about Omind?

It is a good tool but it must be adapted to the needs of the regions. It is also poorly exploited because of the lack of training or because the users do not know enough about what such a tool can bring to their lives in society. Review collected by and hosted on G2.com.

What problems is Omind solving and how is that benefiting you?

Being currently in the transition department, MWP has allowed me to access certain information without having to request it from the departments concerned.

the transition of an agent from recruitment to separation can be traced as long as MWP is used correctly. Review collected by and hosted on G2.com.

ES
Application Review Specialist
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Omind?

The TABS are very well placed and easy to understand. Review collected by and hosted on G2.com.

What do you dislike about Omind?

So far so good. I have nothing to complain about the tool. Review collected by and hosted on G2.com.

Recommendations to others considering Omind:

This tool is very easy to navigate all you need to do is to look into each tab for you to understand how to use it. Review collected by and hosted on G2.com.

What problems is Omind solving and how is that benefiting you?

I got confused with the old version before but now I can say that it is neat and not confusing anymore. Review collected by and hosted on G2.com.

RR
CALL CENTER AGENT
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Omind?

What I like the best is about the productivity where I could track my time in and time out, even my lunch and my break. Review collected by and hosted on G2.com.

What do you dislike about Omind?

Everything on the Mind Workplace is functioning good and there is no app that I don't like. Review collected by and hosted on G2.com.

Recommendations to others considering Omind:

this app is good to use Review collected by and hosted on G2.com.

What problems is Omind solving and how is that benefiting you?

Through the Mind Workplace i could see my salary and I could also see my deductions during the pay. Review collected by and hosted on G2.com.

SG
Web Content Writer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Omind?

In Mind Workplace we are basically use HR onboarding software and Applicant tracking software for our company Review collected by and hosted on G2.com.

What do you dislike about Omind?

need to improve their mobile interface and usability. Review collected by and hosted on G2.com.

What problems is Omind solving and how is that benefiting you?

mainly workforce management software and payroll management Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Omind?

Mind Workplace is simple and easy to use. I like the previous interface which has bigger fonts, easy to view when break time is running. It's just simple and easy. Review collected by and hosted on G2.com.

What do you dislike about Omind?

There are issues that raised that was not resoved in my end. I've sent email several times about an inaccurate entry in the performance page but it was not fixed. Review collected by and hosted on G2.com.

Recommendations to others considering Omind:

To others who are considering Mind Workplace is to properly evaluate their organizations requirement Review collected by and hosted on G2.com.

What problems is Omind solving and how is that benefiting you?

Mind Workplace is being used as an electronic time keeping, easy tracking of break periods, payslip easy access. It's a little bit making us productive though. Review collected by and hosted on G2.com.

AL
Bilingual - CSR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Omind?

updates should be real-time or up to date Review collected by and hosted on G2.com.

What do you dislike about Omind?

late updates on the performance task, and sometimes some tabs were not functioning accurately specially on the tabs for breaks and lunch Review collected by and hosted on G2.com.

Recommendations to others considering Omind:

It's okay Review collected by and hosted on G2.com.

What problems is Omind solving and how is that benefiting you?

If all updates on the performance task were updated it will help me motor my core cards and productivity, and you should auto-updated the VLs and SLs credits as well Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Omind?

It contains all that you need. Very easy to use and provided all the information that you need in the organization. Convenient and commendable for its features. Review collected by and hosted on G2.com.

What do you dislike about Omind?

for the new update, it was confusing at first because somehow the update is complicated to use. However, you can just search and it will route you to the correct page that you need to check. Review collected by and hosted on G2.com.

Recommendations to others considering Omind:

NA Review collected by and hosted on G2.com.

What problems is Omind solving and how is that benefiting you?

It actually solved the attendance details that we nee to check and also provide us the information that we need in the organization in daily basis. We often check updates from it Review collected by and hosted on G2.com.

CT
Team Leader
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Omind?

You can view your agents performance and schedule.

This also help you check opportunities all throughout Fusion.

This also gives you a way to check who has birthdays today. Review collected by and hosted on G2.com.

What do you dislike about Omind?

There are times that we encounter errors and chat is sometimes unavailable. Review collected by and hosted on G2.com.

What problems is Omind solving and how is that benefiting you?

This solves schedule adherence problem and quality audits of my agent Review collected by and hosted on G2.com.