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27 NueMD Reviews
I like how simple and clean the program looks. Its well monitered and cuts straight to the chase Review collected by and hosted on G2.com.
I don’t like how many times the errors arent explained well and I have to waste time doing my own digging to figure it out.
I dont like some of the controls. They take more time rather than reducing time. Review collected by and hosted on G2.com.
The scheduling part works well. It is easy to use and allows you to do several things such as printing receipts easily. This year we are also utilizing the diagnostic input to print out more accurate reports at the end of the year. Review collected by and hosted on G2.com.
The actual medical records part is difficult to navigate compared to an EMR that I previously used. We have Mac computers and inputing information is very slow. It takes at least 30 seconds for one sentence to form. An error message often pops up and says that it stopped working. We restart it at least 3 times a day. Review collected by and hosted on G2.com.
I think one of the strong suits of this software is its strong focus on student health care on campus. When it comes to student health care, many of the larger more bureaucratic systems don't do as good of a job fulfilling the needs of students. Review collected by and hosted on G2.com.
This is a problem present in most medical software technology, but I think the UI looks a bit old / outdated. Not a big issue though. Review collected by and hosted on G2.com.
This software is very user friendly. It was a breeze to learn, use, and teach new staff members. I was able to set up the system with the little assistance needed from their training department. However, the training staff was very friendly and helpful! I was so impressed with this software and its support staff, especially since they are just a click away through VNC connect. For me, one appealing consideration was their pricing options since the monthly fee is based on EDI usage and not by the number of providers and users. It is great for small and big companies alike. The one thing that stands out to me the most is that you can easily transition from one task to another without too many mouse clicks. This is especially useful for people who have multiple roles in our clinic. Review collected by and hosted on G2.com.
This software has a billboard feature on its home page, and a notification pops up whenever there is a new message, update, or news received. This feature is great and everything since it keeps all clients informed, but it's kind of annoying on our end whenever we see a new message notification on our screen and then we have to retype our password in order to confirm that we've received and read the message, rather than just exiting out of the tab. I'm not sure if this feature can be changed on the main admin account, but I am still not pleased that this feature exists. Review collected by and hosted on G2.com.
The appearance and ease of the program makes it manageable, especially with color coding the tools and options. By having the ability to identify certain tasks and procedures through the color scheme, it makes it more fun and attractive versus using a standard medical platform, such as Meditech. Review collected by and hosted on G2.com.
One of the key things I wish could be changed is moving a patient from one time slot to another while checked in. Although this isn't a requirement, we do frequently run into circumstances where a patient has to be moved from one nurse to another. Rather than being able to simply move it over, we have to 'uncheck' them from their time slot, move them to another provider, and then re-admit them. Review collected by and hosted on G2.com.
The support at NueMD is better than most EMRs I have dealt with in the past. Whenever I have had a problem, the techs I have dealt with very thoroughly troubleshoot and try to help. I like the dialogue box that appears when logging out that asks if you’ve enjoyed using NueMD today. If you say no, an email is immediately sent asking why and phone follow up also happens Review collected by and hosted on G2.com.
Reports are very user unfriendly. I consistently get a message that says “Conflict occurred. Report cannot be run at this time.” The only solution that has been effective is to either repeatedly run the report until the error resolved itself or completely log out and log back in thus wasting a lot of time. Review collected by and hosted on G2.com.
I like that this software is user friendly and doesn’t take too long to pick up. Review collected by and hosted on G2.com.
I dislike that you cannot search for a patient by anything other than their last name. Review collected by and hosted on G2.com.
