Gainsight Customer Education Reviews & Product Details

(So I guess Im using it for the Quantic business school )

I like the quick loading, almost errorless functionality. Review collected by and hosted on G2.com.

For multiple answer questions there should be a more distinctive layout, because sometimes it is confusing, if

- we see already all the possible answers, or after accepting the first good good answer further answers will pop up - the layouts and logic of the questions cause some fails.

- for the Coursera app I can download the whole module before learning - here it is really uncertain where and how the data is downloaded - internet is a very bold term, the user needs to know if its wifi, mobilnet, and how much data will be downloaded Review collected by and hosted on G2.com.

The platform is easy to use and makes it simple to create and organize learning content. It’s great for tracking customer progress and engagement, which helps us improve our training materials. I also like how well it connects with other Gainsight tools, making it easier to manage customer success efforts in one place. Review collected by and hosted on G2.com.

Setting everything up takes some time, especially if you're new to customer education. Some reports could be more customizable, and occasional updates change the layout, which takes some getting used to. That said, their support team is helpful when issues come up. Review collected by and hosted on G2.com.

The combination of the things you could do with. It helped me to learn new skills, software tools i didnt know how to use, and the most important it helped me a lot with customer satisfaction. I had an increase of the attrition of the clients around 50% and my manager was very happy. Review collected by and hosted on G2.com.

In the beginning, its very complicated to understand it but if you do some trainings you can quite understand it. I am not a technical person so it took my some time but now i love using it. Review collected by and hosted on G2.com.

Gainsight Customer Education is very intuitive and simple to use. The interface is clean and makes it easy to create and manage courses without too much complication. I really like the way you can personalize learning paths for different users, making it more adapted to each person. The analytics are also very helpful to understand how learners engage with the content. I worked in LMS field at Rise Up, eLamp and 360Learning, so I know that many solutions are complicated, but Gainsight keep things clear and efficient. Review collected by and hosted on G2.com.

Some times, the platform is a bit slow, especially when saving or modifying content. It is not a big issue, but it can be annoying if you work on many courses at the same time. Also, I think there could be more integration with other tools, like more advanced options for community discussions inside the learning platform. But overall, it’s a strong tool that really help to improve customer education. Review collected by and hosted on G2.com.

I liked the ease of use in improving customer success through scalable digital strategies. The CRM enabled us to increase retention and revenue and provide better customer support.

Gainsight is the one-stop solution that provides a single, self-service hub for your customers anytime. Gainsight's digitalized customer onboarding and ease of implementation are useful for customized on-demand training education.

The tailored solutions are effective for frequency of Use for different needs with pricing that differs based on the specific products and services selected. Their human-first approach captivates many businesses, encouraging them to create opportunities for underserved communities in tech. Review collected by and hosted on G2.com.

Gainsight offers various integrations but there is a difficulty in seamlessly connecting with other systems, which may require additional technical expertise. Review collected by and hosted on G2.com.

I love the ease of use and implementation of Gainsight Customer Education. The courses are clear and easy to follow, with good customer support and simple integration with other tools. The platform is comprehensive and useful for improving my professional skills. Review collected by and hosted on G2.com.

It takes time to adapt. Although the interface is user-friendly, it can feel like the learning curve is a bit steep at first, especially if they are not familiar with the tool, but it decreases with frequent use. Review collected by and hosted on G2.com.

1. the learnign was engaging and interactive via quizzes and exercises making the learning not just passive reading

2. The training was in an organized in a logical flow, making it easy to follow along, whether you're a beginner or advanced.

3. The lessons were practical and easy to apply Review collected by and hosted on G2.com.

Nothing too much to complain.

However, a little bit of lack of personalization and couple UI glitches was a problem here and there. Review collected by and hosted on G2.com.

Gansight is easlithe best Learning Management System I have used. It is easy to set up, and all the controls and interface overall is intuitive to use. Review collected by and hosted on G2.com.

Nothing really. I think it works perfectly. Although, personally, I'd like to see the possibility of using more multimedia. Review collected by and hosted on G2.com.

Gainsight Customer Education offers insightful and structured learning with good User Interface allowing users to maximize product value efficiently.

Upsides of usinf it are "Structured learning, interactive content, better product adoption, certifications, and strong community support make Gainsight Customer Education highly effective and valuable." Review collected by and hosted on G2.com.

Some content feels repetitive, limited advanced courses, occasional navigation issues, and a lack of personalized learning paths could be improved. Review collected by and hosted on G2.com.

I havent had the chance to use it yet, but I’d like to! From what I’ve seen, it looks well-structured and easy to navigate. I really appreciate platforms that make learning engaging and practical, so I’m hoping to find interactive content, real-world examples, and clear explanations that help me apply what I learn right away. Review collected by and hosted on G2.com.

Since I haven’t used it yet, I can’t say for sure, but I’d expect the content to be up-to-date and go beyond the basics. I’d love to see hands-on exercises, real case studies, and a clear way to track progress. If those things are missing, it might make learning feel less effective. Review collected by and hosted on G2.com.