Gainsight Customer Education Features
What are the features of Gainsight Customer Education?
Course Authoring
- Course Builder
- Assessments & Quizzes
Course Delivery
- Learning Paths
- 24/7 Availability
- Communication & Notifications
Training & eLearning
- Assessments and Practice
Platform Basics
- Integrations
- Multiple Content Types
Training & Learning
- Self-paced
- Content Creation
- Content Storage and Management
- Quiz Capabilities
Data & Analytics
- Visualization
- Learner tracker
- Analytics
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Gainsight Customer Education Categories on G2
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Course Authoring
Course Builder | As reported in 49 Gainsight Customer Education reviews. Enables user to create courses. | 90% (Based on 49 reviews) | |
Role-Based Templates | Provides templates for course creation based on industry or role. 33 reviewers of Gainsight Customer Education have provided feedback on this feature. | 81% (Based on 33 reviews) | |
Assessments & Quizzes | Based on 50 Gainsight Customer Education reviews. Enables the design and administration of tests and quizzes. | 87% (Based on 50 reviews) | |
Instructor-Led Training | As reported in 29 Gainsight Customer Education reviews. Enables for design of classes that are led by an instructor. | 84% (Based on 29 reviews) |
Course Delivery
Learning Paths | Creates sequences of classes which must be taken in a specific order. This feature was mentioned in 46 Gainsight Customer Education reviews. | 88% (Based on 46 reviews) | |
24/7 Availability | As reported in 46 Gainsight Customer Education reviews. Enables access to courses 24/7. | 96% (Based on 46 reviews) | |
Communication & Notifications | As reported in 40 Gainsight Customer Education reviews. Provides functionality to communicate and send notifications to users. | 85% (Based on 40 reviews) | |
Assignment Scheduling | Enables users to plan assignments and dispense them automatically. This feature was mentioned in 30 Gainsight Customer Education reviews. | 88% (Based on 30 reviews) |
Course Management
Gamification | Motivates users by tracking points, achievements, and badges. This feature was mentioned in 19 Gainsight Customer Education reviews. | 78% (Based on 19 reviews) | |
Varied User Types | Limits user access to certain functionality and courses. 39 reviewers of Gainsight Customer Education have provided feedback on this feature. | 85% (Based on 39 reviews) | |
Certifications | Based on 34 Gainsight Customer Education reviews. Provides custom certifications to distribute after course completion. | 79% (Based on 34 reviews) | |
Industry Compliance | As reported in 32 Gainsight Customer Education reviews. Provides training solutions that are compliant with industry regulations such as manufacturing, government, law enforcement, healthcare, and more. | 92% (Based on 32 reviews) |
LMS Marketplace
E-Commerce | Enables user to sell their courses and receive compensation electronically. This feature was mentioned in 20 Gainsight Customer Education reviews. | 84% (Based on 20 reviews) | |
Course Marketplace | Based on 19 Gainsight Customer Education reviews. Enables users to purchase and consume courses via an online marketplace. | 83% (Based on 19 reviews) | |
Subscriptions | Based on 18 Gainsight Customer Education reviews. Enables user to sell and manage subscriptions to created courses. | 82% (Based on 18 reviews) |
Interface
White Labeling | Based on 38 Gainsight Customer Education reviews. Customizes account to with homepage branding, personalized URL, and more. | 89% (Based on 38 reviews) | |
Multilingual | As reported in 19 Gainsight Customer Education reviews. Provides multiple language choices. | 84% (Based on 19 reviews) |
Training & eLearning
Assessments and Practice | As reported in 40 Gainsight Customer Education reviews. Provides Quizzes, Testing and Software Simulations to reinforce and measure effectiveness of materials | 91% (Based on 40 reviews) | |
Content Delivery and Tracking | Includes Self-led, Instructor-led, web-based collaboration and tracking of completion for compliance. This feature was mentioned in 39 Gainsight Customer Education reviews. | 90% (Based on 39 reviews) | |
Content Creation | Provides tools to create training materials for instructor-led and self-led courses This feature was mentioned in 40 Gainsight Customer Education reviews. | 92% (Based on 40 reviews) | |
Customer Training | Training courses can be offered outside organization to customers and partners. Can include e-Commerce functionality for customers to purchase training courses. This feature was mentioned in 37 Gainsight Customer Education reviews. | 91% (Based on 37 reviews) | |
Manager Portals | Based on 33 Gainsight Customer Education reviews. Allows Managers and/or parents to see progress of team members or children | 86% (Based on 33 reviews) | |
Content Storage and Management | Based on 38 Gainsight Customer Education reviews. Provides functionality to store, organize and search all training content | 91% (Based on 38 reviews) | |
Content Libraries | As reported in 34 Gainsight Customer Education reviews. Provides pre-created content (Courseware) on standard topics that can be used as part of a curriculum. | 89% (Based on 34 reviews) |
Platform Basics
Integrations | Integrates with other customer-facing software, i.e. marketing automation software, CRM software, customer success software, etc. This feature was mentioned in 41 Gainsight Customer Education reviews. | 83% (Based on 41 reviews) | |
Multiple Content Types | As reported in 47 Gainsight Customer Education reviews. Provides a variety of content types for learniing | 91% (Based on 47 reviews) | |
Mobility | Provides accessibility from a mobile device for learning on the go 39 reviewers of Gainsight Customer Education have provided feedback on this feature. | 88% (Based on 39 reviews) |
Training & Learning
Self-paced | Based on 48 Gainsight Customer Education reviews. Provides a self-paced option for the users to start, pause and resume courses according to their preference | 95% (Based on 48 reviews) | |
Content Creation | Provides tools to create training materials for instructor-led and self-led courses 44 reviewers of Gainsight Customer Education have provided feedback on this feature. | 89% (Based on 44 reviews) | |
Content Storage and Management | Based on 44 Gainsight Customer Education reviews. Provides the ability to store, organize, and search all training content | 89% (Based on 44 reviews) | |
Quiz Capabilities | Provides built-in quizzes to assess user knowledge 48 reviewers of Gainsight Customer Education have provided feedback on this feature. | 82% (Based on 48 reviews) | |
Certification Engine | As reported in 35 Gainsight Customer Education reviews. Provides automatic certificates and badges upon course completion | 80% (Based on 35 reviews) |
Data & Analytics
Visualization | Provides native dashboard analytics and reporting to visualize data This feature was mentioned in 42 Gainsight Customer Education reviews. | 83% (Based on 42 reviews) | |
Learner tracker | Provides the capability to track learner's progress This feature was mentioned in 46 Gainsight Customer Education reviews. | 83% (Based on 46 reviews) | |
Analytics | Provides data on customer's usage, performance, or other key business metrics like customer retention and usage This feature was mentioned in 48 Gainsight Customer Education reviews. | 77% (Based on 48 reviews) |
