Nickel Reviews & Product Details

We wanted an easy way to pay our vendors and send invoices without incurring major fees through the mainstream banking system. For a small business, the fees have a very measurable impact when every dollar counts! Nickel is very intuitive, easy to use, and saves us hundreds a month in payment fees. Further, if a customer wants to pay by credit card, we can even pass the credit card fees along to them as part of their payment, which our other payment services do not easily enable (Square and Quickbooks). We've been so happy with the easy of use and implementation, ease of adding/onboarding new vendors, as well as the ability to send invoices to customers. Highly Recommend for small businesses! Also - customer support has been fantastic for us - we've had quick responses to any questions asked. Review collected by and hosted on G2.com.

It would be great if there was a way to incorporate a feature to allow a customer to add an option gratuity on an invoice payment. While I know it won't apply to everyone, a portion of our invoice activity is for catering / events and such where customers typically add a gratuity. As such, for these invoices we still tend to use our other billing providers. No dislikes otherwise, just an opportunity for more features! Review collected by and hosted on G2.com.

I switched to Nickel from Helcim primarily for the lower fees, faster payouts, and a more streamlined interface. It has been a great decision! The platform is incredibly affordable, and I love that my deposits come in per transaction rather than as a lump sum, making reconciliation much easier. The interface is clean and intuitive, making it simple to manage my payments without unnecessary complexity. One of the biggest positives is their customer support—whenever I’ve had a question, I’ve received a response from a real person within minutes. Review collected by and hosted on G2.com.

While Nickel covers the basics exceptionally well, I do wish they had an API for better automation and integration with other tools. Invoice generation would also be a helpful addition to streamline billing. These features would make the platform even more powerful for business owners looking to scale. Review collected by and hosted on G2.com.

Switching from Melio Payments, the thing I like best about Nickel is their GUI in laying out all the input information on one page. For Melio, I had to press next to continue inputting more information on other pages. Nickel also streamlines its sign-in process to make it easy to to use their layout--saving probably about 5 minutes from other app payments that I have used. The GUI layout, to me, is their best feature. Close to that is the no ACH transaction costs. The process is so easy and trustworthy that when configured to allow clients to use the free ACH payment or with their credit card that they would also pay the low 2.9% fee, some actually prefer to use their credit card even though they (not the business) would incur that small additional fee. Review collected by and hosted on G2.com.

I hope over time the fund-transfer process would be quicker as technology evolves. Review collected by and hosted on G2.com.

Nickel Payments has been instrumental in ensuring our business receives payments promptly and without complications. Their platform's flexibility allows our clients to pay via ACH or credit card, and the option to pass fees onto them ensures we always receive the exact amount invoiced. As a rapidly growing company, Nickel Payments consistently provides friendly and professional support whenever we need assistance. We're excited to continue our partnership in the coming years. Please do not hesitate to contact me if you have any inquiries: fabian@janiszewskibookkeeping.com I would be delighted to provide further clarification on how Nickel has contributed to the growth of my bookkeeping business. Review collected by and hosted on G2.com.

After a year of working with them, I can confidently assert that they are exceptional. Their services are undoubtedly the best, and I highly recommend them over PayPal or Stripe. Review collected by and hosted on G2.com.

We were happy with our former payment portal, Melio, but they changed their pricing structure and instantly alienated us. After an extensive search, we settled on Nickel and couldn't be happier. Initially the platform wasn't an exact 1-to-1 replacement for Melio's functionality, but there are regular improvements and Ray is always excited to hear feedback on how Nickel can be improved. The core tier currently meets our needs, but the paid tiers offer some great advancements that we are considering utilizing in the future.

The UI is easy to understand and navigate. The integration with QuickBooks Online is easy to set up, quick, and seamless. You can tell they take great pride in their platform and forming it to satisfy the needs of their users. I am excited to see what improvements are coming in the future! Review collected by and hosted on G2.com.

We primarily use ACH payments and there is some variance between how long it takes to complete. The platform says 2-3 business days, but we have seen anywhere between 2-5 days. I assume this isn't 100% in control of Nickel as there are multiple institutions involved. But if we could reliably tell our vendors when they will see their deposits hit their accounts, it would save us some headaches. This isn't a problem unique to Nickel though as we have seen it with other payment platforms as well. Review collected by and hosted on G2.com.

Nickel was the software solution I found when Melio went to a paid subscription model & my small business could not afford to make that switch. This allowed my firm to continue to operate on free, 2-day, ACH payments to get our vendors paid. It also allows my clients a free, convenient option to pay their monthly invoices. Win-Win!

This software was so easy to set up, add vendors, sync to QuickBooks Online, you name it! It literally is self-explanatory and walks you through just a few simple items & then you are ready to get rolling. Any questions were promptly answered by customer support & they continue to notify us proactively when they notice things on our account that may need checking into, who does that?

Nickel is a simple solution that is rapidly expanding their platform to serve the growing number of businesses signing up for their services. They are listening to the needs of accounting firms & small businesses to make sure their product is one that will fit the bill for years to come. This is truly a software you can easily use every day to make your life just a little bit better.

Their solution seems to be simple enough for the smallest operation to integrate & currently growing to fill the more robust needs of larger operations. I'm excited to work with them well into the future & continue to recommend them to all our clients!

If you are looking for a well-integrated, daily payment processing solution, look no further! Review collected by and hosted on G2.com.

While Nickel has been a great solution for free payment processing, there are some areas that we are patiently waiting for them to build out. Currently, we are waiting on the release of batch payments & payment scheduling.

Our biggest hope is that they maintain a forever free version that provides a decent level of service while allowing them to expand other services that they may charge for. It's been proven that these models can be run on free, ACH payments, so our biggest concern is that this doesn't go the way of Melio, & one day drop us with subscription models that are just too pricey for small businesses.

We would also like our clients to be able to have a portal login where they can see invoice receipts, payment history, etc. Review collected by and hosted on G2.com.

As an accounting and bookkeeping agency, finding a payment processing platform that actually works for us can be difficult. Other platforms threw unexpected changes our way, disrupting our workflows and charging excess fees. We needed something built with accountants in mind, and Nickel came to save the day!

Ray and Claudio, the cofounders, are truly next-level. Not only do they know their stuff, but they genuinely care about their users. Anytime we’ve had a question or a feature request, they’ve been on it; responding within hours and actively working with us to improve the platform. Their dedication to making Nickel the best possible solution for accounting professionals is unmatched.

Here’s just a few reasons why Nickel has been a total game-changer for us:

1. They have seamless payment approvals: Keeps everything secure and running smoothly.

2. They utilize top-tier security for logins & transactions: Compliance and fraud protection are huge for us.

3. The platform is easy to use for any business but personally I feel like it was designed for accountants & bookkeepers: No clunky interfaces, just an intuitive platform that makes client adoption easy.

4. And last but not least, they have fair, transparent pricing: No surprise fees, no nonsense, just straightforward.

Nickel is hands-down the best payment processing platform we’ve used, and I can’t recommend it enough to fellow accounting professionals.

If you are sick of platforms that don’t put you first, don't hesitate to make the switch to Nickel. Sign up here: https://app.getnickel.com/register?r=songbirdaccounting Review collected by and hosted on G2.com.

Zero complaints here! Anytime we have requested a feature that could help us, the team has implemented it. We couldn't be happier. Review collected by and hosted on G2.com.

I've been using Nickel to receive payments from my clients, and it’s been a game-changer for my business. One of the features I appreciate most is the ability to pass credit card fees onto the customer. This allows me to offer flexible payment options without cutting into my bottom line—a huge advantage for service-based businesses.

I also love how Nickel gives me the flexibility to either create a custom payment link for each client or send a universal link where they can enter their own details. This makes invoicing and payment collection effortless, whether I need something personalized or a quick, one-size-fits-all solution.

Beyond that, the platform is intuitive, deposits are quick, and their transparent pricing ensures there are no surprises. If you're looking for a reliable and user-friendly way to process payments, I highly recommend Nickel. Review collected by and hosted on G2.com.

When I started using Nickel, the platform was still a bit rudimentary, but it's come a long way with things like QuickBooks integration. Top notch now. Review collected by and hosted on G2.com.

Nickel's interface is simple, practical, and visually appealing to both firm owner and customer. Their pricing is transparent and competitive and the integration with accounting software is flawless. Collecting payments via the platform is easy. Deposits show the name of my customer so matching invoices with accounting software is a breeze. I'm using Nickel as an alternative to my accounting software and CRM both of which charge 1% for ACH whereas Nickel offers free ACH. One of the best features is the seamless integration with QuickBooks. Nickel sends a PDF of the same invoice generated in QuickBooks and you have the ability to customize who pays the credit card processing fees. I'm probably forgetting to list many other useful features. Overall I'm extremely happy I found this software! Review collected by and hosted on G2.com.

I don't think there are any downsides to using Nickel vs other payment processors. I haven't run into any issues and I would recommend Nickel over any major ACH/credit card processing company. Review collected by and hosted on G2.com.

I am the bookkeeper for a small Chicagoland production company. We were referred to Nickel from another company and took a look. Nickel is EASY to use, the customer service is A+ (rare these days), and - as we still recover from the impacts of COVID, the pricing structure is very friendly. We can do everything we need to do and it's been very easy to integrate it into our Quickbooks Online account. Overall zero complaints and we have already passed company on to others, too. Highly recommend this for any small or ware business. Review collected by and hosted on G2.com.

So far I haven't run into any major issues. Any problems I've had have been quickly addressed. Review collected by and hosted on G2.com.