
Nickel has made getting paid the easiest part of running my business. I run a services firm that invoices clients every month, and I need payments to arrive reliably and on time. Nickel delivers on that every cycle.
The interface is clean and intuitive. I can create and send an invoice in a few minutes, and my clients don’t need any training to pay. They connect their bank once and they’re set. The QuickBooks Online integration saves me from re-entering invoices and keeps my books in sync.
The biggest win is cost. I collect large invoices every month, and with other platforms the processing fees would take a real bite out of my margins. With Nickel’s ACH payments, I keep that money in my business.
On top of that, the Nickel team has been responsive and helpful whenever I’ve had a question. Of all the tools I’ve added to my business, Nickel has had the biggest impact. Review collected by and hosted on G2.com.
Honestly, there’s very little I dislike. My only wish is a little more speed and visibility in a couple of areas. Standard ACH payments take a few business days to settle, so when I’m working against a deadline I’d love more insight into exactly where a payment is in the process. Occasionally a new client also needs a little help the first time they connect their bank account. Clearer in-app guidance during that first setup would make it even smoother. These are minor, though, and the Nickel team has been quick to help whenever something has come up. Review collected by and hosted on G2.com.

