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New Relic Reviews & Product Details - Page 8

New Relic Overview

What is New Relic?

New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and the software life cycle. There are an estimated 25 million engineers in the world across more than 25 distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and predictable user-based pricing. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.

New Relic Details
Product Website
Languages Supported
English
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Product Description

New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software.

How do you position yourself against your competitors?

New Relic is the most powerful cloud-based observability platform built to help engineers create more perfect software. It includes a Telemetry Data Platform to ingest, analyze and alert on all your metrics, events, logs, and traces, Full-Stack Observability to easily visualize and troubleshoot your entire software stack in one connected experience, and Applied Intelligence to detect, understand, and resolve incidents faster.

There are five main things that make New Relic different:

✓ Instrument everything with petabyte scale to eliminate blind spots.
✓ Observe everything with unprecedented visibility into your entire estate.
✓ Harness AI & ML to detect failures quickly and reduce alert fatigue.
✓ Build your own tailored visualizations and tap into an ecosystem of custom apps with programmability.
✓ Predictable, usage-based billing that is easy to manage.


Seller Details
Seller
New Relic
Company Website
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@newrelic
68,477 Twitter followers
LinkedIn® Page
www.linkedin.com
2,827 employees on LinkedIn®
Ownership
NYSE: NEWR
Total Revenue (USD mm)
$599
Description

The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.


Kasey K.
KK
Overview Provided by:

Recent New Relic Reviews

SG
Sanket G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best APM tool for web and mobile application"
Application Performance Monitoring (APM) is fantastic tool. It gives us lot of insights from our production applications. We make decisions of infr...
Кристиан .
К
Кристиан .Enterprise (> 1000 emp.)
5.0 out of 5
"Best Monitoring Solution out there!"
The most comprehensive and full monitoring. Nothing comes even close to the amount of monitoring that is allows!
JW
johnno w.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great SAAS monitoring tool"
NewRelic was super easy to implement and very easy to use and navigate. Before NR we had log files all over the place on different windows VMs, was...
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New Relic Media

New Relic Demo - Telemetry Data Platform
The single source of truth for all your operational data ✓ 300+ agents and integrations, including OpenTelemetry, so you can ingest and store all of your operational data, including logs, in one place ✓ Query with lightning-fast response times ✓ New Relic One + Grafana Dashboards ✓ R...
New Relic Demo - Full-Stack Observability
Visualize, analyze, and optimize your entire software stack from one place ✓ Monitor your distributed services, applications, and serverless functions, no matter how or where they’re developed ✓ Understand what’s happening in your infrastructure, cloud resources, containers, and clusters ...
New Relic Demo - Applied Intelligence
Instantly detect, diagnose, and resolve issues before customers notice ✓ Proactively detect and explain anomalies ✓ Reduce alert fatigue and prioritize the issues that matter most ✓ Diagnose and respond to incidents faster
New Relic Demo - Debug faster with Pixie
Drill down into services without modifying source code, giving you: ✓ Live debugging with no sampling. ✓ Real-time service, DNS, and network flow graphs to show intra-cluster communication and latency. ✓ Flamegraphs to see slow-running code and cluster resource consumption.
New Relic Demo - Get instant, no-code observability
Pixie auto-telemetry monitors every service instantly. And because Pixie is language-agnostic, there’s no instrumentation expertise needed. With Pixie and New Relic's Kubernetes integration, you'll get detailed performance data for: ✓ Kubernetes infrastructure and events ✓ Prometheus metri...
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483 New Relic Reviews

4.4 out of 5
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483 New Relic Reviews
4.4 out of 5
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4.4 out of 5

New Relic Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for New RelicQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Arihant  J.
AJ
Software Developer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about New Relic?

It provides real time monitoring and observability solutions, for both applications and infrastructure. These tools offer insights, into the performance, availability and overall user experience of software applications and services. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

New Relics pricing may seem expensive especially as your usage increases. This can be a worry, for businesses or startups that have budgets. It might also take some time for teams to fully grasp and utilize all the features and capabilities it offers. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

The platform assists in detecting issues and anomalies in applications and infrastructure before they escalate into major problems. This proactive approach allows teams to address potential issues before they impact users, resulting in better reliability and availability. Review collected by and hosted on G2.com.

Pratishtha k.
PK
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about New Relic?

I like mostly the APM (Application performance monitoring) feature, which provides insights into the slow performance of individual transactions with each and every details. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Mostly I feel the user interface seems difficult to go around. Difficult to find the options sometimes. UI is less attractive so may be I feel the improvement in that. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

During Log analysis, When I find the word then it shows it's all matching words including time details as well instead exact match. I am not sure if there is any documentation that how to do the exact search but I couldn't find it. Review collected by and hosted on G2.com.

Hardik D.
HD
Software Developer and Splunk Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

I most like its vulnerabilities detection abilities and then provide a right actions to perform so that system or web application become vulnerable free. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

In terms of vulnerability detection, it's very good tool. But they can add the more functionalities like asset intelligence, threat intelligence similar to other cybersecurity tools. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

It detected the file location of the web application which can be targeted to manupulate to inject the vulnerability and it notified timely so that we quickly did the action. Review collected by and hosted on G2.com.

NB
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about New Relic?

1integrations facilitate cross-team collaboration, automated deployments, and continuous monitoring, enabling organizations to adopt a DevOps culture effectively.and monitor and observe our application so easily and get alerts when something wrong so that we can solve problem easily. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

till now their is nothing i wasnt like about the new relic , Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

1.we can check or monitor the live performance of the application

2.using new relic it is easy to detect issue and do troubleshooting by using alert & ai section

3.it also Enhanced Scalability and Efficiency Review collected by and hosted on G2.com.

Partha T.
PT
Senior Devops Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about New Relic?

New Relic provides actionable insights and recommendations based on the collected data. It helps to identify areas for optimization and track the impact of code changes or infrastructure upgrades. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Mastering the platform and leveraging its full capabilities may take time Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

New Relic's APM capabilities helped to gain visibility into the performance of our applications. It allowed us to monitor response times, transaction traces, database queries, external service integrations, and other performance metrics. This information helped us identify bottlenecks, optimize performance, and improve user experience. Review collected by and hosted on G2.com.

WR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about New Relic?

Nice documentation maintain by new relic it s is easy to understand and well supported community, Built in dashboard and custom visualization are very useful and NRQL. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Sometime in custom visualization we lose the dashboard due to server issue that needs to be solved. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

New relic is solving the major problem of log management, In newrelic log we are able to understand what's going on in system it's helps to monitor services as well. Review collected by and hosted on G2.com.

LG
Architect
Design
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

K2 is a tool, for defending against unknown attacks and there is room for improvement in terms of response speed and support systems. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The platforms customization options and its lack of integration with security tools. This limitation makes it less suitable for specific requirements. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

The K2 Security Platform monitors the problems related to access and data breaches. With its encryption measures and authorized personnel can access sensitive information. This improves our business. Review collected by and hosted on G2.com.

BB
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Its quite easy to setup and run with minimal config changes or hookups. The APIs and integrations provided support to almost all of the use cases one may have. It provides better insight into the product helping us to make informed decisions based on the observability provided by this tool. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

We ran into a heap/memory issue with the product. On further investigation, noticed that the tool holds on to the entier object graph in the memory, which will eventually lead to out-of-memory errors or stack overflows. Especially for use cases where the code has to execute within a loop and has a deeper nested object graph, the chances of running into this issue is quite possible. Since we had many such usecases, we had to turn off the traceability for those flows, hindering the usage of the tool. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

As I mentioned earlier, it helps bring better observability. It provides insights into the product that helps optimize it based on this information, rather than just trying to optimize by trial. This helped us to trace a request origin across different front ends and UI interfaces that our product supports. This lead to understand the complete request flow end-to-end and thereby helping to take corrective actions where needed. Review collected by and hosted on G2.com.

Verified User in Computer Software
IC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Incentivized Review
(Original )Information
What do you like best about New Relic?

When troubleshooting performance problems or errors, having access to log data in conjunction with APM metrics, traces, and events can significantly expedite the root cause analysis process. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

New Relic's interface and configuration options can be complex, particularly for beginners or non-technical users. The abundance of features and settings may require a learning curve, and there could be a perceived lack of simplicity in the user experience. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

New Relic's free offering provides a robust set of observability features, including APM, infrastructure monitoring, error tracking, and more. We have appreciated the breadth and depth of these capabilities, allowing us to gain insights into their applications and infrastructure performance without incurring additional costs.

New Relic's free offering is designed to handle small to medium-sized applications and infrastructure needs. we have reported that the platform scales well and provides reliable performance, even when monitoring systems with significant traffic and complexity. Review collected by and hosted on G2.com.

Haritima D.
HD
Associate Consultant
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

It provides threat protection ,cloud based cybersecurity solution which is user friendly and provides application based security which is the main target for vulnerabilties. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

It is just expensive to implement and maintain and configure the setup is complex. They provide limited scope for protection. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

The real time threat protection is a field which is solved and is benefiting us. It provides low false positives. Review collected by and hosted on G2.com.