New Relic Features
Experience (3)
Real-Time Monitoring
Provides users with real-time information on how individuals are using accessibility accomodation tools to interact with the site or application.
Session Replay
Tracks application and infrastructure resource needs and alerts administrators or automatically scales usage to minimize waste.
Behavioral Analysis
Allow administrators to gain valuable insights related to end-user behavior.
Management (6)
Content Management
Monitors web-content ensuring all assets and resources are displayed as intended, alerting administrators as issues arise.
Alerts
Alert over email, text, phone call, or more to multiple parties.
Budget Analysis
Provides information related to unnecessary spending and unused resources relating to their digital offerings.
System Integration
Integrates with a variety of IT systems.
Alerting
Automatically alerts necessary parties via email, text, or call when issues are identified.
Reporting
Generate sreports and dashboards highlighting trends and key metrics around issues and issue resolution.
Performance (6)
Uptime Monitoring
Generates alerts for whenever a website or application goes down, experiences an error, makes a major change, or other events.
Performance Monitoring
Provides tools to track and measure application or website performance.
Issue Tracking
Track problems and manage resolutions related to end-user experience issues.
Resource Monitoring
Tracks infrastructure resource needs and alerts administrators or automatically scales usage to minimize waste.
Real User Monitoring (RUM)
Captures and analyzes each transaction by users of a website or application in real time.
Second by Second Metrics
Provides high-frequency metrics data.
Monitoring (18)
Usage Monitoring
Tracks infrastructure resource needs and alerts administrators or automatically scales usage to minimize waste.
Database Monitoring
Monitors performance and statistics related to memory, caches and connections.
API Monitoring
Detects anomalies in functionality, user accessibility, traffic flows, and tampering.
Real-Time Monitoring - Cloud Infrastructure Monitoring
Constantly monitors system to detect anomalies in real time.
Security and Compliance Monitoring
Enables monitoring of security and compliance standards across cloud infrastructure.
Constant Monitoring
Monitors systems constantly in real-time.
Timely Alerts
Alerts users of incidents and issues as soon as they arise.
TIcket Accuracy
Generates accurate incident reports.
AI Monitoring
Utillizes AI to monitor and report on incidents in real-time.
Performance Baselines
Performance Analysis
Performance Monitoring
AI/ML Assistance
Multi-System Monitoring
Resource utilization
Optimizes resource allocation.
Real-time monitoring
Consistently monitors processes for applications and IT infrastructure to detect anomalies in real-time.
Performance baseline
Sets up standard performance baseline to compare live container activities.
API monitoring
Traces connections between different containerized environments and detects anomalies in functionality, user accessibility, traffic flows, and tampering.
Administration (4)
Activity Monitoring
Actively monitor status of work stations either on-premise or remote.
Multi-Cloud Management
Allows users to track and control cloud spend across cloud services and providers.
Automation
Efficiently scales resource usage to optimize spend whith increased or decreased resource usage requirements.
Auto-Scaling & Resource Optimization
Automatically scales resources based on demand and optimizes for performance and cost.
Analysis (13)
Reporting
Creates reports outlining resource, underutilization, cost trends, and/or functional overlap.
Dashboards and Visualizations
Presents information and analytics in a digestible, intuitive, and visually appealing way.
Spend Forecasting and Optimization
Ability to project spend based on contracts, usage trends, and predicted growth.
Track Trends
Allows user to track log trends.
Detect Anomalies
Identify and predict anomalies in real-time with outlier detection and uncover root-causes
Metric and Event Data
Analyze both metric and event data on the same platform regardless of source or structure
Search
Search your logs for troubleshooting and open-ended exploration of your data
Alerts
Create alerts based on search patterns, thresholds for specific log metrics, or other conditions
Live Tail
See your data, in real time, streaming into the system from multiple data sources
Search
Allows users to search logs for troubleshooting and open-ended exploration of data.
Reporting
Creates reports outlining resource, underutilization, cost trends, and/or functional overlap.
Visualization
Presents information and analytics in a digestible, intuitive, and visually appealing way.
Track trends
Allows users to track log trends.
Management Tools (3)
Ticket Assignment
Assigns tickets to relevant team members.
Standardization
Cultivates a standardized workflow for enhanced organization.
Lifecycle Visualization
Grants transparent overviews for the lifecycle of each incident.
Functionality (7)
Artificial Intelligence
Utilizes artificial intelligence to analyze big data.
Machine Learning
Utilizes machine learning to analyze big data.
Systems Monitoring
Monitors logs and activities from a wide range of IT systems.
Synthetic Monitoring
Monitors and test apps to address issues before they affect end users.
Dynamic Transaction Mapping
Provides dynamic end-to-end maps of every single transaction.
Load Balancing
Automatically adjusts resources base on application usage.
Cloud Observability
Monitors cloud microservices, containers, kubernetes, and other cloud native software.
Issue Resolution (6)
Root Cause Identification
Directly identifies, or increases identification speed for, root causes for IT system issues.
Proactive Identification
Proactively identifies trends on IT systems that could lead to failures or errors.
Resolution Guidance
Provides paths, suggestions, or other general assistance towards issue resolution.
Root cause identification
Directly identifies, or increases identification speed for, root causes for container issues.
Resolution guidance
Provides paths, suggestions, or other general assistance towards issue resolution.
Proactive identification
Proactively identifies trends on container systems that could lead to failures or errors.
Visibility (3)
Dashboards and Visualizations
Presents information and analytics in a digestible, intuitive, and visually appealing way.
Alerts and Notifications
Clearly notifies users with relevant information and anomalies in a timely manner.
Reporting
Creates reports outlining log activity and relevant metrics.
Monitoring and Management (9)
Automation
Automatically allocates resources to address log anomalies.
Performance Baseline
Sets a standard performance baseline by which to compare log activity.
Real-Time Monitoring
Constantly monitors logs to detect anomalies in real time.
Multi-Server Management
Allows users to track and control resource spend and loads across multiple servers.
Automation
Automatically allocates resources to optimize loads across servers.
Performance Baseline
Sets a standard performance baseline by which to compare live server activity.
Real-Time Monitoring
Constantly monitors server to detect anomalies in real time.
Immediate Alert Notification
Ability of the monitoring software to immediately alert the user in case of any issue.
Proactive Server Monitoring Software
Deploys remedial actions proactively. If this measure fails, then the user is alerted.
Visibility (3)
Dashboards and Visualizations
Presents information and analytics in a digestible, intuitive, and visually appealing way.
Alerts and Notifications
Clearly notifies team members with relevant information and anomalies in a timely manner.
Reporting
Creates reports outlining load distribution, performance and other relevant metrics.
Data Preparation (4)
Data Sources
Automatically collect logs from all your services, applications, and platforms
Indexing
Automate the indexing of machine data that's critical to your operations
Automated Tagging
See log data in context with automated tagging and correlation
Data Blending
Mix and match data from apps, hosts, containers, services, networks, and more
Visualization (2)
Dashboards
Visualize log data on dashboards
Data Discovery
Drill down and explore data to discover new insights
Response (3)
Dashboards and Visualization
Incident Alerting
Root Cause Analysis (RCA)
Cloud environment support (2)
Server Monitoring For Cloud Deployments
Supports public, hybrid and private cloud environments.
Software Scaling
Software can scale as the enterprises adds more servers to their portfolio virtually.
Alerts management (3)
Multi-mode alerts
Alerts over email, text, phone call, or more to multiple parties.
Opimization alerts
Provides information related to unnecessary spending and unused resources.
Incident alerts
Gives alerts when incidents arise.
Automation (2)
Resolution automation
Diagnoses and resolves incidents without the need for human interaction.
Automation
Efficiently scales resource usage to optimize spend whith increased or decreased resource usage requirements.
Generative AI (5)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text Generation
Allows users to generate text based on a text prompt.
Telemetry Collection & Ingestion - Observability (2)
Multi-Telemetry Ingestion
Ingests and processes multiple telemetry types, such as logs, metrics, and traces.
OpenTelemetry Support
Supports ingestion and standardization of observability data via OpenTelemetry protocol.
Visualization & Dashboards - Observability (3)
Service Dependency Mapping
Displays relationships between services to visualize system dependencies.
Unified Dashboard
Provides a consolidated view of system-wide telemetry in a single dashboard.
Trace Visualization
Allows users to explore and visualize distributed traces and span relationships.
Correlation & Root Cause Analysis - Observability (3)
Cross-Telemetry Correlation
Correlates logs, metrics, and traces to surface performance patterns and root causes.
Root Cause Detection
Identifies likely causes of issues using system insights and correlation logic.
Intelligent Alerting
Automatically alerts users to anomalies or critical events using contextual data.
Scalability & Ecosystem Integration - Observability (2)
Kubernetes Monitoring
Provides observability into containerized workloads and Kubernetes clusters.
Hybrid/Multi-Cloud Support
Enables observability across public cloud, private cloud, and on-prem environments.
AI Features - Observability (3)
Predictive Insights
Forecasts future system issues based on historical performance trends.
AI-Generated Incident Summaries
Summarizes incident root causes and potential fixes using generative AI.
AI Anomaly Detection
Uses machine learning to detect unusual behavior across telemetry data.
Agentic AI - Application Performance Monitoring (APM) (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Incident Management (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Log Analysis (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - IT Alerting (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Cloud Infrastructure Monitoring (6)
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - AIOps Platforms (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Log Monitoring (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Server Monitoring (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Digital Experience Monitoring (DEM) (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
AI Automation - Cloud Infrastructure Monitoring (2)
AI-Powered Anomaly Detection
Utilizes machine learning to automatically detect and alert on unusual patterns in infrastructure metrics.
AI-Driven Insight Recommendations
Provides AI-generated insights and actionable recommendations to optimize resource performance and cost.
Agentic AI - Observability Software (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives






