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New Relic Reviews & Product Details - Page 47

New Relic Overview

What is New Relic?

New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and the software life cycle. There are an estimated 25 million engineers in the world across more than 25 distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and predictable user-based pricing. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.

New Relic Details
Product Website
Languages Supported
English
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Product Description

New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software.

How do you position yourself against your competitors?

New Relic is the most powerful cloud-based observability platform built to help engineers create more perfect software. It includes a Telemetry Data Platform to ingest, analyze and alert on all your metrics, events, logs, and traces, Full-Stack Observability to easily visualize and troubleshoot your entire software stack in one connected experience, and Applied Intelligence to detect, understand, and resolve incidents faster.

There are five main things that make New Relic different:

✓ Instrument everything with petabyte scale to eliminate blind spots.
✓ Observe everything with unprecedented visibility into your entire estate.
✓ Harness AI & ML to detect failures quickly and reduce alert fatigue.
✓ Build your own tailored visualizations and tap into an ecosystem of custom apps with programmability.
✓ Predictable, usage-based billing that is easy to manage.


Seller Details
Seller
New Relic
Company Website
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@newrelic
68,448 Twitter followers
LinkedIn® Page
www.linkedin.com
2,827 employees on LinkedIn®
Ownership
NYSE: NEWR
Total Revenue (USD mm)
$599
Description

The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.


Kasey K.
KK
Overview Provided by:

Recent New Relic Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"very good by default setup"
Very well tailored for a quick productive environment
SG
Sanket G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best APM tool for web and mobile application"
Application Performance Monitoring (APM) is fantastic tool. It gives us lot of insights from our production applications. We make decisions of infr...
Кристиан .
К
Кристиан .Enterprise (> 1000 emp.)
5.0 out of 5
"Best Monitoring Solution out there!"
The most comprehensive and full monitoring. Nothing comes even close to the amount of monitoring that is allows!
Security Badge
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0 people requested security information

New Relic Media

New Relic Demo - Telemetry Data Platform
The single source of truth for all your operational data ✓ 300+ agents and integrations, including OpenTelemetry, so you can ingest and store all of your operational data, including logs, in one place ✓ Query with lightning-fast response times ✓ New Relic One + Grafana Dashboards ✓ R...
New Relic Demo - Full-Stack Observability
Visualize, analyze, and optimize your entire software stack from one place ✓ Monitor your distributed services, applications, and serverless functions, no matter how or where they’re developed ✓ Understand what’s happening in your infrastructure, cloud resources, containers, and clusters ...
New Relic Demo - Applied Intelligence
Instantly detect, diagnose, and resolve issues before customers notice ✓ Proactively detect and explain anomalies ✓ Reduce alert fatigue and prioritize the issues that matter most ✓ Diagnose and respond to incidents faster
New Relic Demo - Debug faster with Pixie
Drill down into services without modifying source code, giving you: ✓ Live debugging with no sampling. ✓ Real-time service, DNS, and network flow graphs to show intra-cluster communication and latency. ✓ Flamegraphs to see slow-running code and cluster resource consumption.
New Relic Demo - Get instant, no-code observability
Pixie auto-telemetry monitors every service instantly. And because Pixie is language-agnostic, there’s no instrumentation expertise needed. With Pixie and New Relic's Kubernetes integration, you'll get detailed performance data for: ✓ Kubernetes infrastructure and events ✓ Prometheus metri...
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484 New Relic Reviews

4.3 out of 5
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484 New Relic Reviews
4.3 out of 5
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4.3 out of 5

New Relic Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for New RelicQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Marketing and Advertising
UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

I like having the ability to quickly create visualizations and the ability to set up alerts that based on specific components of my application. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

I wish it was easier to move between different time periods when viewing data or if there was the ability to more easily overlay data. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

If APM is important to you, new relic is a great solution. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

I use it to monitor application performance and I've found the alerts it generates and weekly emails on stats keep me very informed. I know that any spike in memory or CPU usage can be realized right away and the interface allows you to quickly find the problem. Review collected by and hosted on G2.com.

Rajesh V.
RV
Software Engineer
Food & Beverages
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

It has a comprehensive list of error reports and performance metrics of the system. All this is possible with a single configuration file. It has reports for database, memory, CPU, dom loading, throughput which are highly valuable. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Slightly on the costly side for small companies. Though they provide a light weight solution which is cheaper, it doesn't come with error reports, which is what we are looking for. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

We are using to track metrics like performance, transactions, errors on various servers. We see the error logs here and try to fix the problems on our end. Review collected by and hosted on G2.com.

Christian Nahuel P.
CP
Software Engineer
Internet
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
(Original )Information
What do you like best about New Relic?

New Relic is great to monitor applications. It has very intuitive dashboards that allows you to see your app performance in real time. In my case: error rate, response time & transactions fundamental metrics for software monitoring. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Sometimes it has too many UX changes and you a little bit lost. For new users can be too much information to look at the same time. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

I personally recommend to complement New Relic metrics with Datadog. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Improving APIs performance, reducing time spent in transactions and monitoring error rates. Review collected by and hosted on G2.com.

Matt D.
MD
IT Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about New Relic?

New Relic has been the best tool i ever used to improve the performance of my server and the websites. New relic provides good amount of details about how much time a webpage takes before it present the data to the users.

It helps understanding if the queries on a specific webpage taking a lot of time to display data or not. Based on New relic reports, I could ask my development team to improve the code and the queries.

If a website performance is not good and we have doubt if it has issues with code optimization, New Relic is one of best tool to use. Just need to be configures with the server and then website performance can be reviewed easily.

Really helpful tool for my server and the websites. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

It really works great and I could not think what is not working well. Of-course there could be things to improve on this. I am not sure if there is any App available for Macbook which can be just installed on my Mac and track the website performance from my server. It would be best if I can get a Mac App to install on my Macbook. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

I would recommend it for sure if you own a server account to host websites. This tool is really helpful to understand how your website performs when there is traffic on your server. You can easily understand the issues and improve your website performance using New relic services. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

I have been using this tool to review the performance of my website and also review how my website perform when there is a number of users accessing the website at the same time. new relic has helped a lot with understanding the issues with my website code and I was able to get these fixed. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

I appreciate how simple it is to get set up on multiple different platforms. I also like that I can customize having different types of alerts. There is also a lot of security in knowing that this is a trusted brand I have used for a long time. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The UI could be updated to be more modern. It's clean and functional, but I wouldn't call it inspiring. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Reach out to some of the people at new relic if you are unsure about what you need, or are looking for a custom business solution. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Solving uptime and performance monitoring of a host of servers. Loads of benefits, can have people fixing issues ASAP with information about the problems ready to go. Review collected by and hosted on G2.com.

Joel Y.
JY
Developer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

I can see the response rate of my website as well as in case of any down times it will automatically send me a notification. The setup of the new relic was simply and straightforward as i was using it along with a node.js application on Heroku Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Can be a little complicated to use, but the setup was easy. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

It was a normal website, it enable me to know when is my website down or up Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

It's very easy to setup New Relic. And after setting up is amazing the amount of data and information you have at your disposal, for deep analysis.

One of the features I like the most is the Alerts: let's you specify alert conditions, that can be sent through multiple channels (email, Slack, Webhook, etc). Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Sometimes it feels that the information is overwhelming, too much information at a time. You have to navigate through the site to get to know what to look for, but after that you can get the most of it. This can be easily fixed with proper UI. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

I can easily see get notified if something isn't working as expected. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Displays complex system uptime and performance information in a format easily accessible to non-technical management. Easy to grant and control access to status information. Deeply customizable, both in terms of dashboards and in ad-hoc analysis while debugging issues in real time. Sharply designed visualizations that manage to look modern while keeping the focus on the information communicated. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Fairly expensive, with somewhat confusing pricing structure. Doesn't play particularly nice with complementary tools like Librato - is very much intended to be an all-in-one, stand-alone solution. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Possibly overkill, but if your project has a high budget and complex architecture or demanding performance requirements, New Relic will likely be a simpler setup and faster path to success than cheaper or do-it-yourself solutions. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Used as a primary source of truth for system uptime and performance information in production and staging environments. Developers are able to watch the system's performance for issues while deploying new code, while devops and engineering management are able to look at retroactive performance and understand the general health of the system. Review collected by and hosted on G2.com.

Verified User in Outsourcing/Offshoring
CO
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about New Relic?

Any unexpected error doesn't remain untraced anymore. Gives great deal of information on stacktrace, environment, etc. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

There's nothing that I dislike really so far Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

We have a web app (and also a corresponding mobile app). We use New Relic to trace any runtime issues that otherwise go untraced. Among the many benefits, the most important is the well laid-out aggregations this software provides for a particular issue. This gives a great insight on how frequently the issue occurred in the past, as well as what led to this issue. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

This tool is the best ally you can have while monitoring large scalable systems. I had the chance to work with it for over a year and a half for a major US ecommerce platform for pet products, and this tool allowed us to know when our websites were having spikes, traffic issues, when was needed a node reboot, etc. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

So far there's not much that I don't like, the only thing would be that this great tool due to its pricing is not so accessible for small and medium business. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

While monitoring a major scalable ecommerce platform this was great to know which processes were crashing our web servers and at which time.

This lead to optimize many business processes and to take the right actions like rebooting replica nodes at the right time. Review collected by and hosted on G2.com.