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New Relic Reviews & Product Details - Page 46

New Relic Overview

What is New Relic?

New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and the software life cycle. There are an estimated 25 million engineers in the world across more than 25 distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and predictable user-based pricing. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.

New Relic Details
Product Website
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Product Description

New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software.

How do you position yourself against your competitors?

New Relic is the most powerful cloud-based observability platform built to help engineers create more perfect software. It includes a Telemetry Data Platform to ingest, analyze and alert on all your metrics, events, logs, and traces, Full-Stack Observability to easily visualize and troubleshoot your entire software stack in one connected experience, and Applied Intelligence to detect, understand, and resolve incidents faster.

There are five main things that make New Relic different:

✓ Instrument everything with petabyte scale to eliminate blind spots.
✓ Observe everything with unprecedented visibility into your entire estate.
✓ Harness AI & ML to detect failures quickly and reduce alert fatigue.
✓ Build your own tailored visualizations and tap into an ecosystem of custom apps with programmability.
✓ Predictable, usage-based billing that is easy to manage.


Seller Details
Seller
New Relic
Company Website
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@newrelic
68,448 Twitter followers
LinkedIn® Page
www.linkedin.com
2,827 employees on LinkedIn®
Ownership
NYSE: NEWR
Total Revenue (USD mm)
$599
Description

The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.


Kasey K.
KK
Overview Provided by:

Recent New Relic Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"very good by default setup"
Very well tailored for a quick productive environment
SG
Sanket G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best APM tool for web and mobile application"
Application Performance Monitoring (APM) is fantastic tool. It gives us lot of insights from our production applications. We make decisions of infr...
Кристиан .
К
Кристиан .Enterprise (> 1000 emp.)
5.0 out of 5
"Best Monitoring Solution out there!"
The most comprehensive and full monitoring. Nothing comes even close to the amount of monitoring that is allows!
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0 people requested security information

New Relic Media

New Relic Demo - Telemetry Data Platform
The single source of truth for all your operational data ✓ 300+ agents and integrations, including OpenTelemetry, so you can ingest and store all of your operational data, including logs, in one place ✓ Query with lightning-fast response times ✓ New Relic One + Grafana Dashboards ✓ R...
New Relic Demo - Full-Stack Observability
Visualize, analyze, and optimize your entire software stack from one place ✓ Monitor your distributed services, applications, and serverless functions, no matter how or where they’re developed ✓ Understand what’s happening in your infrastructure, cloud resources, containers, and clusters ...
New Relic Demo - Applied Intelligence
Instantly detect, diagnose, and resolve issues before customers notice ✓ Proactively detect and explain anomalies ✓ Reduce alert fatigue and prioritize the issues that matter most ✓ Diagnose and respond to incidents faster
New Relic Demo - Debug faster with Pixie
Drill down into services without modifying source code, giving you: ✓ Live debugging with no sampling. ✓ Real-time service, DNS, and network flow graphs to show intra-cluster communication and latency. ✓ Flamegraphs to see slow-running code and cluster resource consumption.
New Relic Demo - Get instant, no-code observability
Pixie auto-telemetry monitors every service instantly. And because Pixie is language-agnostic, there’s no instrumentation expertise needed. With Pixie and New Relic's Kubernetes integration, you'll get detailed performance data for: ✓ Kubernetes infrastructure and events ✓ Prometheus metri...
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484 New Relic Reviews

4.3 out of 5
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484 New Relic Reviews
4.3 out of 5
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4.3 out of 5

New Relic Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for New RelicQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Micah H.
MH
Site Reliability Engineer
Computer Software
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Its hard to overstate how much value New Relic adds to our development team and process. Between the Application and Server monitoring, we got real tangible insight into our application's response time, throughput, error rate, background jobs, and more.

Being able to profile individual endpoints and background tasks has quickly led us to optimize frequent and slow tasks, and the built-in monitoring will provide up to date notifications of errors, downtime, or slow response times.

One helpful feature that the response timeline shows past events such as downtime or error rates, and can be annotated to include deployments.

Review collected by and hosted on G2.com.

What do you dislike about New Relic?

There is not much to dislike, aside from the cost of a larger deployment. The application monitoring has so many features that it can be difficult when you first come to the product to understand what everything does and where to find it. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Definitely use the trial to evaluate whether it adds value for you, but it would be surprising if you could find a tool that does everything that New Relic does. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

New Relic is a tool that most of our developers use daily, and all use at least weekly to identify errors and profile deployments. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about New Relic?

Almost online monitoring, requests and metrics count gets visible in a short time.

Tools like transaction details are great, watching which are the most common calls and time, it even tells you where the app is consuming most (part of a transaction / request).

It shows CPU, errors, stacktraces, and a lot more useful information.

It's also good to make own personalized dashboards with metrics. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Alert system is not quite good. It's not based in history and maybe with low count of errors the apps make new alerts in which many of them are not real.

Appdex score is good but it's hard to deduct the score. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

If you're looking for an easy monitoring system to control your app, you may use NewRelic, it's great to watch traffic, response time, errors, stacktraces for easily find bugs, own metrics and more.

If you combine NR with other apps, you'll get online alerting, even with a mobile app so you don't need to be actively in the site and you can wait for any problem to occurs.

Try also database monitorings, transaction counts and times. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Traffic control

Error discovering

Alerts (automated with other app)

Easy metrics and own dashboards Review collected by and hosted on G2.com.

Michael P.
MP
Co-Founder & Chief Technology Officer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about New Relic?

Super easy to setup! Great way to day by day track performance of your app. The ability to see what transactions are the most "expensive" is invaluable. We have been able to cut down our heaviest server calls and "tune" up our app using the various analytics and data from New Relic. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Could be a little easier to dig down into what you need to find. Maybe some additional tour/tutorials for first time users. Overall we are very happy with New Relic. It would be nice to see some youtube tutorials as well. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

In my opinion it is best to review the New Relic email summaries every week. As your code base changes you can see what areas are improving or degrading. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Tracking app performance, tuning app better to reduce server needs. Pinging of our website. Warning and alert text message / email alerts. Review collected by and hosted on G2.com.

Maxime L.
ML
Ingénieur Python/Django
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

- Realtime charts that gives an idea of application health

- Granularity of data: time spent in database, web externals, etc.

- Browser tracking of DOM ready: allows us to monitor if our Javascript processing is optimized/acceptable Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The lack of information about page views, to balance the load against real use of the application. For now, we still need to have Analytics to have a precise idea of when things goes wrong. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Amazing to optimize application that are already lives, without benchmarking everything everytime. Has a ton of other features also interesting, for people who wants to do even more monitor, espacilly in mobile apps. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Identify which pages were really slow in production (which weren't in local due to database indexing/cache/etc.) Review collected by and hosted on G2.com.

Kori F.
KF
Lead Software Developer
Hospital & Health Care
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

New Relic is the gold standard in website/server monitoring. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

With so many features, it can be hard to know where to look to get the information that will help diagnose issues. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

If you're making a site that you want available for public consumption, you need to make sure you're using New Relic to monitoring the site. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

We implement our solution in a variety of hosting scenarios, some are less optimized for the workflow of the site so it often has problems with how fast the site is responding or it's general availability. New Relic helps us find those issues to make code changes that optimize the site for that specific hosting environment. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Good dashboard for server side performance issues and tracking Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Web page rendering is slow, sometimes false positive and expensive Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Allows us to see performance of every component on one chart Review collected by and hosted on G2.com.

Olaf L.
OL
All in one Internet Specialist
Internet
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

NewRelic is very easy to install on Ubuntu systems, only a view simple steps are required. The NR client is very stable and in my experience it never stopped working. While I'm using the free version, NR helps me to identify problems an all my servers. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

I don't use NR for PHP application monitoring, because the reported memory usage isn't correct if you use PHP-FPM. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Play with the different levels for the triggers for the alert policies. It helped me a lot to get alerts under different circumstances. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

The server monitoring is great, I'm always informed about the status of my server status and NR has helped me several times to locate the problem. Review collected by and hosted on G2.com.

Bradley H.
BH
Chief Technology Officer + Co-Founder
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

New Relic is one of those pieces of software that literally changed my life as an engineer. The tools that New Relic provides paired with their constant innovation have resulted in making me a better engineer, improving the products I work on, and providing vast insight into how the software I build works under the hood. I can't imagine working without New Relic now. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

My only issues with New Relic in the past have been related to reliability of some of their more experimental services and also with their speed. For a while, certain features would crash and just not work (thread profiler for example) at all. Over the last few years they're really got things working in top shape though. In addition, when things would break, their service would reply very quickly and help us figure things out. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

USE IT! The interface can take a while to get up to speed on, but there are tons of videos and tutorials to help you learn to integrate it into your flow. Pricing can get really high really quickly though if you're scaling horizontally... We eventually had ~450 servers running and we were spending a lot of money. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

We use New Relic to monitor application performance and health and especially as a tool for performance optimization. When I was working on large scale web software serving over 60million monthly unique users, New Relic was the most powerful tool we had for finding performance bottlenecks and digging in to figure out how to solve them. Review collected by and hosted on G2.com.

Hélio C.
HC
Lead Software Engineer / Software Architect
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

If you don't know NewRelic, you should stop reading it and visit their website. New Relic is the best tool for software application active-analysis that every company should pay for.

New Relic can log your application errors with all information about it (headers, request parameters, error response) including error type, error date and time and even counting how many times an error occur between some time space.

Also, NewRelic measures how your application performs: how many secs your app taken to response a given request.

NewRelic has a great Profiling tool which can describe by method call level, which method is consuming more time/resource to be done, request by request. This is a huge help to find software implementation problems and also, to check if your submission in fact solve it later.

It also has Alerts to e-mail you (or your team) if your application goes offline or starting to error more than your configured Threshold.

Everything can be configured; but if you doesn't know how to, you can use their defaults which is great, too.

NewRelic support is awesome. Well trained people with great support by e-mail, phone or even conference call (depending on your plan). Review collected by and hosted on G2.com.

What do you dislike about New Relic?

If you have your application deployed on Heroku, I advise you to contact NewRelic team for price negotiations. Otherwise, you may expense more than expected with NewRelic by its price per dyno. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Try it for free into your real world application. You won't be disappointed. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Profiling; Error Alerts; Active Monitoring; Software Analysis; Software Application logging. Review collected by and hosted on G2.com.

Vincent C.
VC
Tech Lead / Architecte
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about New Relic?

This is really easy to set up and it provides a really good monitoring service which allows to keep an eye on every services, for free too. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Prices are rather high when you want to go to a premium service. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

This is a full monitoring server for your server, your application and even your users browser performances. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

It is really helpful for keeping an eye on both the server, the application, the database (and the queries made from the application on the database). It can help to identify slow queries, bottleneck in application, traffic charge, server disk IO and a lot of other items.

When my application was running slowly, it really helped me to identify what's wrong. Review collected by and hosted on G2.com.