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New Relic Reviews & Product Details - Page 45

New Relic Overview

What is New Relic?

New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and the software life cycle. There are an estimated 25 million engineers in the world across more than 25 distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and predictable user-based pricing. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.

New Relic Details
Product Website
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Product Description

New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software.

How do you position yourself against your competitors?

New Relic is the most powerful cloud-based observability platform built to help engineers create more perfect software. It includes a Telemetry Data Platform to ingest, analyze and alert on all your metrics, events, logs, and traces, Full-Stack Observability to easily visualize and troubleshoot your entire software stack in one connected experience, and Applied Intelligence to detect, understand, and resolve incidents faster.

There are five main things that make New Relic different:

✓ Instrument everything with petabyte scale to eliminate blind spots.
✓ Observe everything with unprecedented visibility into your entire estate.
✓ Harness AI & ML to detect failures quickly and reduce alert fatigue.
✓ Build your own tailored visualizations and tap into an ecosystem of custom apps with programmability.
✓ Predictable, usage-based billing that is easy to manage.


Seller Details
Seller
New Relic
Company Website
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@newrelic
68,448 Twitter followers
LinkedIn® Page
www.linkedin.com
2,827 employees on LinkedIn®
Ownership
NYSE: NEWR
Total Revenue (USD mm)
$599
Description

The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.


Kasey K.
KK
Overview Provided by:

Recent New Relic Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"very good by default setup"
Very well tailored for a quick productive environment
SG
Sanket G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best APM tool for web and mobile application"
Application Performance Monitoring (APM) is fantastic tool. It gives us lot of insights from our production applications. We make decisions of infr...
Кристиан .
К
Кристиан .Enterprise (> 1000 emp.)
5.0 out of 5
"Best Monitoring Solution out there!"
The most comprehensive and full monitoring. Nothing comes even close to the amount of monitoring that is allows!
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New Relic Media

New Relic Demo - Telemetry Data Platform
The single source of truth for all your operational data ✓ 300+ agents and integrations, including OpenTelemetry, so you can ingest and store all of your operational data, including logs, in one place ✓ Query with lightning-fast response times ✓ New Relic One + Grafana Dashboards ✓ R...
New Relic Demo - Full-Stack Observability
Visualize, analyze, and optimize your entire software stack from one place ✓ Monitor your distributed services, applications, and serverless functions, no matter how or where they’re developed ✓ Understand what’s happening in your infrastructure, cloud resources, containers, and clusters ...
New Relic Demo - Applied Intelligence
Instantly detect, diagnose, and resolve issues before customers notice ✓ Proactively detect and explain anomalies ✓ Reduce alert fatigue and prioritize the issues that matter most ✓ Diagnose and respond to incidents faster
New Relic Demo - Debug faster with Pixie
Drill down into services without modifying source code, giving you: ✓ Live debugging with no sampling. ✓ Real-time service, DNS, and network flow graphs to show intra-cluster communication and latency. ✓ Flamegraphs to see slow-running code and cluster resource consumption.
New Relic Demo - Get instant, no-code observability
Pixie auto-telemetry monitors every service instantly. And because Pixie is language-agnostic, there’s no instrumentation expertise needed. With Pixie and New Relic's Kubernetes integration, you'll get detailed performance data for: ✓ Kubernetes infrastructure and events ✓ Prometheus metri...
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484 New Relic Reviews

4.3 out of 5
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4.3 out of 5
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4.3 out of 5

New Relic Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for New RelicQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
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Verified User in Financial Services
UF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

I think the views into applications are set to sane defaults. The stuff you're most likely going to have performance issues with (in my experience) is database loads and join-bomb type queries. New Relic seems to put that out front really nicely.

In addition to performance and error tracking I've seen it used really nicely for analytic dashboards (using the NRQL from the Insights product) Review collected by and hosted on G2.com.

What do you dislike about New Relic?

I imagine I would not be getting my money's worth _IF_ I were paying for it. However, the last 3 companies I've worked for have used it almost exclusively for tracking down performance problems in Rails apps. I imagine if you are new to new relic and in a small company, you won't be getting all the benefit, BUT for a mature app, it's the best I've seen. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

I wouldn't recommend it for small teams in early-stage startups because you won't utilize it fully. Wait for a semi-mature app Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

In the past I've only used it for performance and error tracking. Currently I'm using NRQL to build dashboards for analysis teams to view app usage across a couple products. It's similar to Looker in a way, but we already have a lot of new relic hooks and monitoring set up in the code bases.. Review collected by and hosted on G2.com.

Ramón L.
RL
Analista de Sistemas
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

New relic is the next-gen analyzer for your Web Apps, from javascript to sql executions, you will be in control of you app, you will find errors before your users do and data visualization couldn't be any more beautiful. Working with new relic really enhances the way you monitor your apps, and it's ridicously easy to install. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

New relic is expensive and the php installation is not as straight forward as the ruby one. Other than that, not a lot of complaints. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

My recomendation is to try it on every platform and ask for the pro trial, it's totally worth it and you will know what you're buying (If you're going to) Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Performance monitoring and mobile app analysis is a must nowadays and new relic really shines in these areas. We have all the info we need in our dashboard, it's a really nice tool to have if you are willing to pay for it. Review collected by and hosted on G2.com.

Balamurali P.
BP
CEO
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Newrelic APM is awesome we use it for our Golang Rest API monitoring and server monitoring.

These questions and their answers are oftentimes crucial to your web application's success or failure. If you've never collected performance metrics from your live web app, you're literally running while blindfolded; at some point you're going to hit a wall!

Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Newrelics per hour billing is little expensive and not good for regular enterprise users. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

NewRelic Awesome Application performance monitoring tool just go with it Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

we use NewRelic to keep costs down, improve and debug performance problems from the small to the large, and avert potential catastrophes.

We wanted to know our application performance and bottlenecks in database queries so that we can optimize our code to run more efficiently to get more performance in our application stack. Review collected by and hosted on G2.com.

Andrew D.
AD
Web Developer
Religious Institutions
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

The APM is extremely useful for drilling down on specific transactions and events that happen on our site. Everything from external web requests to services we use all the way to DB queries are processed and it allows us to see where problems exist.

It also integrates with other tools and alerts us when certain thresholds are met that could cause delays or downtime. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Sometimes the UI can feel a bit cumbersome to navigate. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Speed a big one for us. Trying to make sure our response time is low is extremely important and since we've started monitoring it we've made it a priority. Now, through changes inspired by NewRelic, our response time is sub 150ms. Review collected by and hosted on G2.com.

Gustavo M.
GM
Technical Lead
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

It's a package install and a single line in my settings and it's all running and collecting information.

I have worked with .Net and NodeJS and the instalation simplicity is exactly the same for both platforms.

The metrics are quite impressive as well.

It does a really good instrumentation and the details shown in the dashboards and graphics goes way beyond just a "full request" duration. Details about time spent in external services, database, etc. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The awesome amount of good information comes with a cost, and for some of our services we were not able to handle the performance cost it causes. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Quality of the company's webservices. Performance analysis and stability.

It helped us finding out some problems which lead us to find some critical memory leaks. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

The best thing which I liked is that Newrelic provides you info on resource consumption for each phase of execution of a particular request on a server. This helped us debugging many critical issues Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The alerting features of new relic could have more options . Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

We are developing SAAS softwares. With new relic we can differentiate between issues each client is facing and what are common problems. Review collected by and hosted on G2.com.

Jonathan K.
JK
Co Founder
Computer Software
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

NewRelic is a very different breed of analytics tool, one that actually allows you to spot issues before they end up hitting your customers. Over my years of using it, I've never come across anything quite like it. The ability to spot failures and very minute errors that could start cropping up in larger clusters has helped eliminate all kinds from total site failure all the way down to database query improvement. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The lack of an ability to very accurately filter this stuff down can sometimes mean you end up with a big data overload, but the tools are good enough to keep everything going. Still, i'd like some kind of heavy-duty query language to look for really obscure event crossovers, and to allow more fine-tuned analytics would be nice. Additionally, there can be some bandwidth issues with larger events sending over additional data, but with some tweaking that tends to be relatively easy to fix. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Ensure that you double-check your implementation before going live, sometimes it may not be working off the bat. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

The general ability to put so little code into a deployment but reap so many benefits means our return on investment with this tool is massive. The amount of issues it has both solved and been instrumental in preventing means that it has become an integral part of our stack, and indeed an integral part of ensuring that everything continues to run day to day. Overall, coupled with tools like Sentry, these two have the biggest potential to help prevent catastrophe of any set of services we've tried. Review collected by and hosted on G2.com.

Adam B.
AB
Senior Web Developer
Wholesale
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

New Relic's application and server monitoring has allowed our team to build better, faster, and more stable products since using it. We have also been able to make huge fixes to legacy code bases.

The APM product has been instrumental in our ability to improve application and server performance.

The Synthetics product is great for passive monitoring as well as scripting interactions on your site and timing the performance and availability. Page load times can be monitored over time to gauge site performance as content changes.

The Browser product offers a great real-time look at your users. It's also great for debugging and monitoring JavaScript performance on client computers.

Insights is great for diving into deep analytics. The dashboards are great for non-technical users to get a view of user and application performance. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

New Relic has been steadily improving the product and adding features that are beneficial to our environment. There is very little to dislike. However, the learning curve on using Insights effectively is pretty steep and could use improvement. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

If you need solid application and server monitoring New Relic can handle your needs. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

We use New Relic to monitor our web application performance, both on the server and client. We also use it to monitor our web and database servers. Review collected by and hosted on G2.com.

Andrew D.
AD
Full Stack Developer
International Affairs
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Great reporting features of how your web app is performing. Integrates well with Drupal (our CMS) that allows us to see specific hooks and modules that are misbehaving. Also analyzes our front-end for performance improvements. Neat to see how everything is running in almost real time. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

This product is great for a high level view, but diving into very specific problems can be painful. You can only get so far before you have to get into your logs to find the exact cause of a problem. Would be great of they could SFTP into your sever to access the logs directly. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

There's really nothing else out there that even compares so if performance monitoring of your app is important to your app you really need this service. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

This is all about monitoring the performance of your web app, mobile app, or server. When things go wrong I check New Relic first. Review collected by and hosted on G2.com.

Christiaan K.
CK
Owner
Internet
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Installing their server monitoring software is easy and requires little to no configuration. Works like a charm and best of all it's free. Website alerts (synthetics) are very useful as well to have multiple locations check the availability of your website. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The mobile app (Android) confuses me a lot. I keep getting a notification about using an older (API) version of alerts but I've got no clue how to disable this. I also have a case of an ongoing Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Server monitoring is free and so is synthetics. You can't go wrong with these to monitor your servers' performance. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

I'm using New Relic to monitor my servers. Review collected by and hosted on G2.com.