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484 New Relic Reviews
Overall Review Sentiment for New Relic
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New Relic is great for monitoring and alerting for both backend and frontend applications. On the backend side, the clients for Express JS and databases are ideal to get a good breakdown of where are the bottlenecks in your apps. The errors explorer is also great to find what is wrong with your current setup.
For the frontend, we love Synthetics product suite giving us again a great breakdown of where time is spent loading our web pages. Review collected by and hosted on G2.com.
Alerting isn't so great. While we know New Relic has a lot of data about our applications, we found it hard to create good alerts around that data. The interface is not really intuitive and it didn't seem possible to create alerts around some metrics we would have liked. Review collected by and hosted on G2.com.
It's easy to setup, and in general the service's uptime is good. We rarely have to worry about New Relic being an issue for us in terms of affecting our app. There is little to no performance impact by its agent either. The support has been excellent in the few interactions we've had to have with them. Review collected by and hosted on G2.com.
Frankly, the UI is a mess. It's difficult to find what you want and sometimes it's tricky to interpret things right. Part of that is that their stats aren't very useful at times. They don't use rigorous statistical methods (usually just averages over time), so things get skewed a lot easier by application quirks or network issues. Also, it's very expensive. There are several other options that are in a much lower price bracket that cover the 80% case for most people. Review collected by and hosted on G2.com.
Good interface, they keep it simple. Also, the email notifications are perfect, they come in right when we need them most. Review collected by and hosted on G2.com.
I actually wish that they would offer more features (not something I would say about most tech companies that don't do any ONE thing well), but only considering the price we pay. But nevertheless, it is still worth it. Review collected by and hosted on G2.com.
The info that New Relic APM gives me: I can really digg into stacktrace to understand what is my performance problem. Alerts are also very nice, they are easy to set and really useful. Review collected by and hosted on G2.com.
Sometimes APM page loading is too slow. Also graphs time ranges are kind of akwart: in main view we might use ranges from 30m to 3months, some other pages only show a maximum of 7days. Review collected by and hosted on G2.com.
It allows you to monitor and keep track of your application performance, allowing you to detect and fix performance issues and bugs. Including call trace and database performance review over queries. Another nice feature is the comparison of measures, allowing you to se how performance behave between code changes, or user usage. Review collected by and hosted on G2.com.
Its kind of confusing the measure mechanism and anachronism using to label the levels, the value label should be more self explanatory and maybe even simpler to read. In some cases the configuration for web pages differ on how you should measure, so you need to know this in order to configure your project, that should be automatically setup Review collected by and hosted on G2.com.
There is literally no stat too small or obscure for New Relic to report. It has everything you could possibly imagine and their pricing is perfect. New Relic grows with your business from startup to enterprise so that pricing grows as you do. Review collected by and hosted on G2.com.
All the option can be inundating. New Relic has an insane amount of options but there's really not much to dislike. Review collected by and hosted on G2.com.
When New Relic triggers and errors and when the issue is corrected eventually, New Relic auto closes the error. Review collected by and hosted on G2.com.
Can be complicated for beginners to start with. The documentation could be improved. Review collected by and hosted on G2.com.
