Save to My Lists
Paid
Claimed
Optimized for quick response

New Relic Reviews & Product Details - Page 39

New Relic Overview

What is New Relic?

New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and the software life cycle. There are an estimated 25 million engineers in the world across more than 25 distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and predictable user-based pricing. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.

New Relic Details
Product Website
Languages Supported
English
Show LessShow More
Product Description

New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software.

How do you position yourself against your competitors?

New Relic is the most powerful cloud-based observability platform built to help engineers create more perfect software. It includes a Telemetry Data Platform to ingest, analyze and alert on all your metrics, events, logs, and traces, Full-Stack Observability to easily visualize and troubleshoot your entire software stack in one connected experience, and Applied Intelligence to detect, understand, and resolve incidents faster.

There are five main things that make New Relic different:

✓ Instrument everything with petabyte scale to eliminate blind spots.
✓ Observe everything with unprecedented visibility into your entire estate.
✓ Harness AI & ML to detect failures quickly and reduce alert fatigue.
✓ Build your own tailored visualizations and tap into an ecosystem of custom apps with programmability.
✓ Predictable, usage-based billing that is easy to manage.


Seller Details
Seller
New Relic
Company Website
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@newrelic
68,448 Twitter followers
LinkedIn® Page
www.linkedin.com
2,827 employees on LinkedIn®
Ownership
NYSE: NEWR
Total Revenue (USD mm)
$599
Description

The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.


Kasey K.
KK
Overview Provided by:

Recent New Relic Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"very good by default setup"
Very well tailored for a quick productive environment
SG
Sanket G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best APM tool for web and mobile application"
Application Performance Monitoring (APM) is fantastic tool. It gives us lot of insights from our production applications. We make decisions of infr...
Кристиан .
К
Кристиан .Enterprise (> 1000 emp.)
5.0 out of 5
"Best Monitoring Solution out there!"
The most comprehensive and full monitoring. Nothing comes even close to the amount of monitoring that is allows!
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

New Relic Media

New Relic Demo - Telemetry Data Platform
The single source of truth for all your operational data ✓ 300+ agents and integrations, including OpenTelemetry, so you can ingest and store all of your operational data, including logs, in one place ✓ Query with lightning-fast response times ✓ New Relic One + Grafana Dashboards ✓ R...
New Relic Demo - Full-Stack Observability
Visualize, analyze, and optimize your entire software stack from one place ✓ Monitor your distributed services, applications, and serverless functions, no matter how or where they’re developed ✓ Understand what’s happening in your infrastructure, cloud resources, containers, and clusters ...
New Relic Demo - Applied Intelligence
Instantly detect, diagnose, and resolve issues before customers notice ✓ Proactively detect and explain anomalies ✓ Reduce alert fatigue and prioritize the issues that matter most ✓ Diagnose and respond to incidents faster
New Relic Demo - Debug faster with Pixie
Drill down into services without modifying source code, giving you: ✓ Live debugging with no sampling. ✓ Real-time service, DNS, and network flow graphs to show intra-cluster communication and latency. ✓ Flamegraphs to see slow-running code and cluster resource consumption.
New Relic Demo - Get instant, no-code observability
Pixie auto-telemetry monitors every service instantly. And because Pixie is language-agnostic, there’s no instrumentation expertise needed. With Pixie and New Relic's Kubernetes integration, you'll get detailed performance data for: ✓ Kubernetes infrastructure and events ✓ Prometheus metri...
Play New Relic Video
Play New Relic Video
Play New Relic Video
Play New Relic Video
Play New Relic Video
Answer a few questions to help the New Relic community
Have you used New Relic before?
Yes

Video Reviews

484 New Relic Reviews

4.3 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
484 New Relic Reviews
4.3 out of 5
484 New Relic Reviews
4.3 out of 5

New Relic Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for New RelicQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Verified User in Telecommunications
UT
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

New Relic provides all the metrics needed to perfectly monitor your service, discover issues and troubleshoot them.

Being able to track down a performance degradation down to the relevant code deployment and commit is a super useful feature. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

- The UI can be slow and overcrowded sometimes.

- Tracking performance in custom code can be tricky. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

We've been able to make sure our system is responding as fast as possible to our customer. We are using New Relic to continuously pinpoint performance bottlenecks and address them. Review collected by and hosted on G2.com.

Jonathan G.
JG
System Architect
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Easy to read graphs and charts. Easy to use UI Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Maybe there could be more things that it could read. I'm still looking for an easy way to monitor memory usage Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

I'm not familiar enough with any competitors to say how they rank in comparison, but we get it free as part of the Pantheon platform. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

New Relic is just providing dashboard monitoring for some of our website hosting and infrastructure. We've used it to help diagnose speed and performance issues in the past Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

I have been using New Relic for 2 years now and this is excellent monitoring tool, i have used so far in my career Review collected by and hosted on G2.com.

What do you dislike about New Relic?

I dont think there is anything to dislike as of now. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Licence cost and features Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Using for website monitoring., Review collected by and hosted on G2.com.

Deon C.
DC
Senior QA Engineer
Sports
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

The real-time analytics are great. It provides the data points we need in order to properly analyze what is going on with our stacks. On top of all that, it's pretty simple and easy to setup with your stacks. There is also a free version to see what it can offer before you possibly opt to get the paid version.

Seems to be pretty solid, compared to some other competitors such as Pingdom and AppDynamics.

Good tool for monitoring stacks up in the Cloud, I'd recommend it. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

While the application monitoring is great, the server monitoring is not so great. The paid version (vs the free version) is a tad pricey.

Could have better monitoring tools for decentralized micro-services.

Some of the alerts are a bit "spammy", ie. getting too many emails per day. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Try the free version to see what it can do for you. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Monitoring our apps in real time lets us see problems as they occur, often relating those issues to recent software releases which could very well be the problem (thus allowing us to make a quick fix, or revert that software release). Review collected by and hosted on G2.com.

Verified User in Internet
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

- easy to setup

- ease of use

- great/handy UI with great UX

- Functionalities that cover most of your day to day needs while not being too complicated

- Reliable, low maintenance cost Review collected by and hosted on G2.com.

What do you dislike about New Relic?

- the functionality on doing more detailed performance profiling could have been improved

- in general, New relic provides a very convenient and handy solution for app monitoring/tracking, however, there might be more advanced and customizable functionalities that could be provided to deep/heavy users Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

monitor the entire Rails application, error tracking, performance tracking, etc... Review collected by and hosted on G2.com.

Anand S.
AS
Java Developer
Automotive
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

I like the alerts feature that alerts when there are slow transactions. There is the cross app tracing feature which I have not used but sounds promising. It has got a lot of good documentation on how to use the app. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

It is not very intuitive due to the nature of the problem it is trying to solve. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

1. Monitoring the server.

2. Pre-empt app down times before it affects the customer Review collected by and hosted on G2.com.

Brock P.
BP
Senior Internet Infrastructure Administrator
Internet
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

The error rate reporting is excellent and helps us diagnose issues with website performance. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The interface is a little convoluted and navigation could be made to be more intuitive. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

We have increased the response time of our websites by eliminating many errors. Review collected by and hosted on G2.com.

David L.
DL
Chief Technology Officer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

NewRelic is a breeze to setup. With my Rails and Sinatra apps, I get the base monitoring by just adding a gem to the project. To get server monitoring, just install a package and start the service. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

It's expensive and even the sales guys don't seem to fully understand their pricing model. I run a Rails application on Google Container Cloud and it tooks several emails back and forth to figure out if I am priced per node in the Kubernetes cluster or per container. They ultimately charged me per node. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

It's a good product when you're starting out, but it's pretty easy to outgrow it. Their alerting system is very fragmented. We use NewRelic Server a lot and the alert for when a system is offline isn't in their new alerting platform so we are stuck using both. It's also really easy to go over your license quota if you are auto scaling an application. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

We run several Ruby web applications and mobile apps. We needed a monitoring solution that we really didn't have to think about. NewRelic definitely provided that. We added the gems to the Ruby apps and the mobile dependencies and were up and running really quickly with basic monitoring. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

SQL Queries detailed analytics helps in finding bottlenecks in the system Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The terms of cancelling an annual subscription aren't clear.a Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Website availability under high load Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Several types of monitoring. Easy to use interface. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Only saas. Confidential information can be a concern. Appdex score for health based in industry, not based on your typical stuff. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Look at appdynamics. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

We did a review, but can't use it for compliance reasons Review collected by and hosted on G2.com.