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New Relic Reviews & Product Details - Page 38

New Relic Overview

What is New Relic?

New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and the software life cycle. There are an estimated 25 million engineers in the world across more than 25 distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and predictable user-based pricing. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.

New Relic Details
Product Website
Languages Supported
English
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Product Description

New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software.

How do you position yourself against your competitors?

New Relic is the most powerful cloud-based observability platform built to help engineers create more perfect software. It includes a Telemetry Data Platform to ingest, analyze and alert on all your metrics, events, logs, and traces, Full-Stack Observability to easily visualize and troubleshoot your entire software stack in one connected experience, and Applied Intelligence to detect, understand, and resolve incidents faster.

There are five main things that make New Relic different:

✓ Instrument everything with petabyte scale to eliminate blind spots.
✓ Observe everything with unprecedented visibility into your entire estate.
✓ Harness AI & ML to detect failures quickly and reduce alert fatigue.
✓ Build your own tailored visualizations and tap into an ecosystem of custom apps with programmability.
✓ Predictable, usage-based billing that is easy to manage.


Seller Details
Seller
New Relic
Company Website
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@newrelic
68,477 Twitter followers
LinkedIn® Page
www.linkedin.com
2,827 employees on LinkedIn®
Ownership
NYSE: NEWR
Total Revenue (USD mm)
$599
Description

The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.


Kasey K.
KK
Overview Provided by:

Recent New Relic Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"very good by default setup"
Very well tailored for a quick productive environment
SG
Sanket G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best APM tool for web and mobile application"
Application Performance Monitoring (APM) is fantastic tool. It gives us lot of insights from our production applications. We make decisions of infr...
Кристиан .
К
Кристиан .Enterprise (> 1000 emp.)
5.0 out of 5
"Best Monitoring Solution out there!"
The most comprehensive and full monitoring. Nothing comes even close to the amount of monitoring that is allows!
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0 people requested security information

New Relic Media

New Relic Demo - Telemetry Data Platform
The single source of truth for all your operational data ✓ 300+ agents and integrations, including OpenTelemetry, so you can ingest and store all of your operational data, including logs, in one place ✓ Query with lightning-fast response times ✓ New Relic One + Grafana Dashboards ✓ R...
New Relic Demo - Full-Stack Observability
Visualize, analyze, and optimize your entire software stack from one place ✓ Monitor your distributed services, applications, and serverless functions, no matter how or where they’re developed ✓ Understand what’s happening in your infrastructure, cloud resources, containers, and clusters ...
New Relic Demo - Applied Intelligence
Instantly detect, diagnose, and resolve issues before customers notice ✓ Proactively detect and explain anomalies ✓ Reduce alert fatigue and prioritize the issues that matter most ✓ Diagnose and respond to incidents faster
New Relic Demo - Debug faster with Pixie
Drill down into services without modifying source code, giving you: ✓ Live debugging with no sampling. ✓ Real-time service, DNS, and network flow graphs to show intra-cluster communication and latency. ✓ Flamegraphs to see slow-running code and cluster resource consumption.
New Relic Demo - Get instant, no-code observability
Pixie auto-telemetry monitors every service instantly. And because Pixie is language-agnostic, there’s no instrumentation expertise needed. With Pixie and New Relic's Kubernetes integration, you'll get detailed performance data for: ✓ Kubernetes infrastructure and events ✓ Prometheus metri...
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Video Reviews

484 New Relic Reviews

4.3 out of 5
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484 New Relic Reviews
4.3 out of 5
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4.3 out of 5

New Relic Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for New RelicQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Information Services
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Able to monitor performance of the applications Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Unable to provide a deep dive analysis of things needed Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Analysis Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Accurate and effective monitoring and application health Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Lack of details and recommendations to improve performance Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Monitoring Review collected by and hosted on G2.com.

Verified User in Internet
UI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

NewRelic provides a key service for anyone hosting a web application. Real-time monitoring and error reporting can turn hours of sifting through logs into a short glance at a few dashboards. Weekly status emails allows for an easy summary of site performance over time. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The price point for the paid versions is a little high. Per server pricing is hard, especially if you're using timed instances on a cloud provider or just have multiple instances behind a load balancer. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

SSAS requires maximum up-time. NewRelic provides a means to be informed when a site goes down and minimizes downtime by providing means to get information quicker. Review collected by and hosted on G2.com.

Ted R.
TR
Network Architect, Supervisor
Building Materials
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about New Relic?

The ability to get access to data so quickly and to refer to historic data to improve operational decisions. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

I really do love the software so this may seem petty but not having some kind of up down built into the server monitoring makes it so I need to deploy another agent or utilize an additional tool to get this data. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Great Product at least give it a try. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Projecting growth of applications and having real time use statistics at a very granular level have been extremely helpful. Review collected by and hosted on G2.com.

Verified User in Financial Services
EF
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

I like that the bots can keep a health check on production with little setup work. When there are issues it is easy to do a deep dive using the tool. Great reporting features as well. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Can be a bit of a protracted learning curve to utilize all the capabilities Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Ensuring our response times were within SLAs’ Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

The ability to quickly analyze performance and error metrics with drill down abilities to see the actual processes that are creating the exceptions. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Navigation within APM can be somewhat confusing giving the amount of information presented on each screen. It's not always intuitive. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Very good product. Pricing is a little complicated. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Web performance, server performance, error(s). Review collected by and hosted on G2.com.

Marilyn A.
MA
Associate Engineer
Food Production
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

The overview dashboard in the monitoring section is pretty good representation of what is going on. It shows pretty good monitoring and is easy to use. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Maybe the UI needs a little love. Kinda hard to find some of the things I tend to look for. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

We tend to use things like this see our web transactions, traffic, errors, etc. You get a pretty go picture overall and that's usually beneficial. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

The amount of features you get allows you to dig into the most detailed aspects of your system.

The whole NRQL ability, plus the ability to finetune results is crazy. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Sometimes you feel overwhelmed when you look at so much data: simplifying the UX would be a great plus. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

I have not seen a more robust monitoring and data gathering tool out there. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

We use NPM to monitor all our production applications, and to get much needed data for analysis, feature planning and any other engineering/business related data. Review collected by and hosted on G2.com.

Verified User in Retail
IR
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

I really like the interface for monitoring web applications. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

I don't have any dislikes expect for the speed of it; although my machine could be the culprit of this. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

N/A Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

I recently deployed an ms office rollout and this tool made its analytic monitoring fairly easy and usable. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

New Relic has been a great monitoring tool for our infrastructure allowing us to send out automated alerts for CPU usage, Disk capacity and downtime. It's really simple to get going by installing an agent on each host with your API key and literally only takes minutes to get up and running. The alerting is very robust and customizable, and integrates well with all modern forms of alerts, whether that be SMS, email, and web hook integrations with collaboration clients like Slack. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The paid services can quickly get expensive if you have a lot of infrastructure to monitor. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

New Relic has helped us solve the problem of monitoring our infrastructure and alerting us when there are problems. Instead of hearing from other employees or end-users we are able to find out the status of infrastructure before that happens. Review collected by and hosted on G2.com.