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New Relic Reviews & Product Details - Page 37

New Relic Overview

What is New Relic?

New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and the software life cycle. There are an estimated 25 million engineers in the world across more than 25 distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and predictable user-based pricing. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.

New Relic Details
Product Website
Languages Supported
English
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Product Description

New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software.

How do you position yourself against your competitors?

New Relic is the most powerful cloud-based observability platform built to help engineers create more perfect software. It includes a Telemetry Data Platform to ingest, analyze and alert on all your metrics, events, logs, and traces, Full-Stack Observability to easily visualize and troubleshoot your entire software stack in one connected experience, and Applied Intelligence to detect, understand, and resolve incidents faster.

There are five main things that make New Relic different:

✓ Instrument everything with petabyte scale to eliminate blind spots.
✓ Observe everything with unprecedented visibility into your entire estate.
✓ Harness AI & ML to detect failures quickly and reduce alert fatigue.
✓ Build your own tailored visualizations and tap into an ecosystem of custom apps with programmability.
✓ Predictable, usage-based billing that is easy to manage.


Seller Details
Seller
New Relic
Company Website
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@newrelic
68,477 Twitter followers
LinkedIn® Page
www.linkedin.com
2,827 employees on LinkedIn®
Ownership
NYSE: NEWR
Total Revenue (USD mm)
$599
Description

The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.


Kasey K.
KK
Overview Provided by:

Recent New Relic Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"very good by default setup"
Very well tailored for a quick productive environment
SG
Sanket G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best APM tool for web and mobile application"
Application Performance Monitoring (APM) is fantastic tool. It gives us lot of insights from our production applications. We make decisions of infr...
Кристиан .
К
Кристиан .Enterprise (> 1000 emp.)
5.0 out of 5
"Best Monitoring Solution out there!"
The most comprehensive and full monitoring. Nothing comes even close to the amount of monitoring that is allows!
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0 people requested security information

New Relic Media

New Relic Demo - Telemetry Data Platform
The single source of truth for all your operational data ✓ 300+ agents and integrations, including OpenTelemetry, so you can ingest and store all of your operational data, including logs, in one place ✓ Query with lightning-fast response times ✓ New Relic One + Grafana Dashboards ✓ R...
New Relic Demo - Full-Stack Observability
Visualize, analyze, and optimize your entire software stack from one place ✓ Monitor your distributed services, applications, and serverless functions, no matter how or where they’re developed ✓ Understand what’s happening in your infrastructure, cloud resources, containers, and clusters ...
New Relic Demo - Applied Intelligence
Instantly detect, diagnose, and resolve issues before customers notice ✓ Proactively detect and explain anomalies ✓ Reduce alert fatigue and prioritize the issues that matter most ✓ Diagnose and respond to incidents faster
New Relic Demo - Debug faster with Pixie
Drill down into services without modifying source code, giving you: ✓ Live debugging with no sampling. ✓ Real-time service, DNS, and network flow graphs to show intra-cluster communication and latency. ✓ Flamegraphs to see slow-running code and cluster resource consumption.
New Relic Demo - Get instant, no-code observability
Pixie auto-telemetry monitors every service instantly. And because Pixie is language-agnostic, there’s no instrumentation expertise needed. With Pixie and New Relic's Kubernetes integration, you'll get detailed performance data for: ✓ Kubernetes infrastructure and events ✓ Prometheus metri...
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484 New Relic Reviews

4.3 out of 5
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4.3 out of 5
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4.3 out of 5

New Relic Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for New RelicQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Insurance
II
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Close to real time dashboard display application metrics Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The long time to load when clicking around the metrics dashboard Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Performance issue, Review collected by and hosted on G2.com.

Alkesh G.
AG
Senior Software Developer
Human Resources
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

All api stats, breakup of time for api. SQL query time and suggesting fields which can be indexed to make query fast. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

It takes time to load which is expected. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

It's an must app to be used. If you want to know where you latency so code is slowing down it is the best tool to investigate. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Optimization and speeding up your application Review collected by and hosted on G2.com.

Maksim S.
MS
Director of IT
Marketing and Advertising
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

See slow requests, go through specific details, like when it happened, what DB request were performed, etc. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Not really dislike, they have their own query language so users can build their own insights, I never use it, requires too much time while I need a tool that saves it. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Analyze application performance, slow requests Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

I can quickly see performance bottlenecks in my application. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Occasionally, I find making and sharing charts difficult. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

You can try it for free and see results quickly. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

I'm solving performance issues in a web application which affects ingesting new data. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about New Relic?

NewRelic almost always has the information I need to debug issues that are going on. Error reports are good, with the details that I need to debug, and data shows up without any delay from when the event occurs. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

UI is kind of clunky and clicking on anything results in spinners and waiting. When trying to find details of things you're made to click around looking for traces and related DB queries, which the UI makes annoying, and the constant loading spinners make it painful when guessing wrong in the UI.

The price is also very high, and that only seems to get you in the door. More features are available for increases from there, although for the price you'd think it'd be all-inclusive. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

If you have the money to spend, it's a very nice tool. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Monitoring and debugging performance and functionality of live web applications. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
II
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Well-organized, almost live views into system capacity. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Inability to export charts for permanent storage. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Load/performance testing and monitoring. So far we've been able to debunk false assumptions about what the system is actually doing. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about New Relic?

overall monitoring great for getting a dashboard one stop shop for server metrics and for providing post mortem analysis on failures and errors Review collected by and hosted on G2.com.

What do you dislike about New Relic?

pricing is not cheap, standard monitoring gets you far enough Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

this provides insight into multiple servers, far too painful once scaled to check on machines one by one. in our case, we have fleets of servers going up and down at any moment, new relics helps alert up when anything is wrong Review collected by and hosted on G2.com.

Marc S.
MS
VP Product Development
Information Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

I like the server features, which i think are a free add-on to the APM (paid) offerings Review collected by and hosted on G2.com.

What do you dislike about New Relic?

I have found the the pricing plan structure around container-based instances to be hard to navigate in the past, BUT i have heard it was getting much better. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Get a good grasp of what your pricing structure is ahead of time, especially if you're using container-based instance pricing. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Insight into our application performance, as well as server monitoring. Review collected by and hosted on G2.com.

Ismael Guillermo M.
IM
Senior Technical Consultant
Computer Software
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

What I like the best it's that it really helps tracking events on the apps, the integration with other services like heroku Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The user interface it's not the best its very chunky, we also use other options like airbrake and its lighter than new relic Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

It's great for tracking events in your apps, it's one of the best tools in the market Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

I really like the integration with heroku it has been very handy, it has helped a lot on finding problems and I really like the information that it's given we use it all the time with heroku but the new implemention of heroku has been great and we are analazing if we should continue using new relic Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

It provides an elaborate view of the performance of the application. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

I could not find anything that i donot like about new relic Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Improved performance Review collected by and hosted on G2.com.