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New Relic Reviews & Product Details - Page 36

New Relic Overview

What is New Relic?

New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and the software life cycle. There are an estimated 25 million engineers in the world across more than 25 distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and predictable user-based pricing. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.

New Relic Details
Product Website
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Product Description

New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software.

How do you position yourself against your competitors?

New Relic is the most powerful cloud-based observability platform built to help engineers create more perfect software. It includes a Telemetry Data Platform to ingest, analyze and alert on all your metrics, events, logs, and traces, Full-Stack Observability to easily visualize and troubleshoot your entire software stack in one connected experience, and Applied Intelligence to detect, understand, and resolve incidents faster.

There are five main things that make New Relic different:

✓ Instrument everything with petabyte scale to eliminate blind spots.
✓ Observe everything with unprecedented visibility into your entire estate.
✓ Harness AI & ML to detect failures quickly and reduce alert fatigue.
✓ Build your own tailored visualizations and tap into an ecosystem of custom apps with programmability.
✓ Predictable, usage-based billing that is easy to manage.


Seller Details
Seller
New Relic
Company Website
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@newrelic
68,477 Twitter followers
LinkedIn® Page
www.linkedin.com
2,827 employees on LinkedIn®
Ownership
NYSE: NEWR
Total Revenue (USD mm)
$599
Description

The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.


Kasey K.
KK
Overview Provided by:

Recent New Relic Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"very good by default setup"
Very well tailored for a quick productive environment
SG
Sanket G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best APM tool for web and mobile application"
Application Performance Monitoring (APM) is fantastic tool. It gives us lot of insights from our production applications. We make decisions of infr...
Кристиан .
К
Кристиан .Enterprise (> 1000 emp.)
5.0 out of 5
"Best Monitoring Solution out there!"
The most comprehensive and full monitoring. Nothing comes even close to the amount of monitoring that is allows!
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0 people requested security information

New Relic Media

New Relic Demo - Telemetry Data Platform
The single source of truth for all your operational data ✓ 300+ agents and integrations, including OpenTelemetry, so you can ingest and store all of your operational data, including logs, in one place ✓ Query with lightning-fast response times ✓ New Relic One + Grafana Dashboards ✓ R...
New Relic Demo - Full-Stack Observability
Visualize, analyze, and optimize your entire software stack from one place ✓ Monitor your distributed services, applications, and serverless functions, no matter how or where they’re developed ✓ Understand what’s happening in your infrastructure, cloud resources, containers, and clusters ...
New Relic Demo - Applied Intelligence
Instantly detect, diagnose, and resolve issues before customers notice ✓ Proactively detect and explain anomalies ✓ Reduce alert fatigue and prioritize the issues that matter most ✓ Diagnose and respond to incidents faster
New Relic Demo - Debug faster with Pixie
Drill down into services without modifying source code, giving you: ✓ Live debugging with no sampling. ✓ Real-time service, DNS, and network flow graphs to show intra-cluster communication and latency. ✓ Flamegraphs to see slow-running code and cluster resource consumption.
New Relic Demo - Get instant, no-code observability
Pixie auto-telemetry monitors every service instantly. And because Pixie is language-agnostic, there’s no instrumentation expertise needed. With Pixie and New Relic's Kubernetes integration, you'll get detailed performance data for: ✓ Kubernetes infrastructure and events ✓ Prometheus metri...
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484 New Relic Reviews

4.3 out of 5
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4.3 out of 5
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4.3 out of 5

New Relic Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for New RelicQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Rajani P.
RP
Principal Software Development Engineer in Test
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about New Relic?

Tool configuration and setup time for any new application instance is quick and you can start reviewing performance metrics within 5 minutes. Able to monitor back-end database level exceptions as well with tool configuration on Tomcat. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Even listening time and information will take close 5 minutes to showup on newrelic interface. It would be great if the graphs can be updated with less turnaround time from the event. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Able to identify performance bottlenecks for a healthcare product. Review collected by and hosted on G2.com.

Kevin S.
KS
Front End Web Developer
Computer Software
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

APM has been an invaluable tool for monitoring and managing multiple applications running on the same server. Detailed stack traces allow you to quickly identify and fix the offending resources before customers are impacted.

This suite enables real-time performance monitoring at a glance. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

On the essentials tier, insights events and metric data retention is only for 72 hours. This isn't usually much of an issue, as any catastrophic service interruption is going to get noticed before 3 days are up. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

DO IT!

This product is an incredible value for the amount of actionable insights you get for a relatively small cost. If you or your organization are looking for a low cost way to improve quality of service, you could do far worse then choosing New Relic. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

My use case was using this on a beefy VPS running a fair number of separate Wordpress instances.

Real, actionable insights into our applications' and server's status allowed us to identify bottlenecks and optimize our server configuration to eliminate slow response times and increase server throughput. Review collected by and hosted on G2.com.

Pedro A.
PA
Founding Partner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

APM works plug and play with the Play Framework Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The interface is not so beautiful and user-friendly Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

A very complete monitoring solution. A bit on the expensive side but few solution offer so much compatibility with different frameworks without writing a line of code. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

APM monitoring our staging and production servers Review collected by and hosted on G2.com.

Emiliano V.
EV
Engineering Manager
Consumer Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

The monitoring tools including downtime messages.

Scalability analysis is also great to predict what's needed in your stack when building new features or predicting future traffic in your product without hitting max capacity. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Sometimes could be a little trickier to navigate all the features available.

Cost can be high depending the architecture you use (e.g. microservices). Log support is weak. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Pricing could be a dealbreaker but I encourage to talk to them to evaluate your current architecture and find a plan that works for you. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Being able to monitor all our systems performance plus getting notified of any potential issues is perfect for our needs. Review collected by and hosted on G2.com.

Matthew M.
MM
Front End Web Developer
Real Estate
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

NewRelic is a simple and intuitive solution that gives detailed performance metrics for every aspect of the environment, in real-time. I love the amount of detail I can receive on very detailed aspects of my software. I am able to view app performance down to specific lines of code. This allows me to see what the code is connected to, effecting and the resources being used. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The paid solutions are a bit pricey unless you are looking at it as a scalable solution for your future growth. The only other thing I can think of is that the learning curve is a bit steep for inexperienced users. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Try out the free version first before hopping to the paid solution. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

The main business problem we solve using New Relic is the prevention of disasters before they occur. Using this analytic tool we have witnessed a few incidents real time that could potentially effect production users - which we were able to isolate and use emergency change control to fix. Review collected by and hosted on G2.com.

Shaan S.
SS
Academy Track Lead
Computer Software
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

The ability to see traces of an extremely slow transaction and examine the database queries that ran for that instance. Comparing the CPU, memory, and throughout of all servers for an application. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Older data loses precision, but it does show the general data that you are looking for. The general interface can be a bit slow or clunky and take some time to switch time frame or transaction. I would have liked to see historical performance easier to manage. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

The price justifies the benefits you receive in monitoring your application as it grows. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

NewRelic APM allows us to monitor customer experience based on the performance of our servers. Performance changes correlated with our releases allows us to a have clear idea of what improved/worsened the system. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

It offers a lot of useful tools to monitor your application's health. It has a lot of detailed performance data that lets you quickly identify problem areas and bottlenecks. The live alerts are extremely useful, too, allowing us to maintain uptime even outside of work hours or any time we aren't actively working. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

It's extremely tedious to pull any historical data, even something as simple as a single error that occurred last week. The sheer number of features also makes it very difficult to find exactly what you need at times, or even know if what you're looking for exists. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Take some time to explore and see which of the fancy charts mean anything to you. You'll thank yourself when you're trying to dig up critical error data later. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

As mentioned above, we use New Relic APM to monitor our application's health and track down bugs as they appear. Review collected by and hosted on G2.com.

Antonio F.
AF
Head of Systems Engineering
Internet
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Fast troubleshoot of application.

Simply found applications error or database errors.

Simply interface to others software like Pagerduty Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Every single feature as a Cost.

Not cheap service

Sometimes php agent give segmentation fault Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Fast troubleshoot erros Review collected by and hosted on G2.com.

Verified User in Internet
AI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about New Relic?

Having living, up to the minute graphs describing the health of my web application. Receiving alerts for errors and other failure events. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

As the app has gotten more mature, it has gotten more complex. I get pinged about a lot of stuff I'm not interested in, or features I get from other vendors at a lower price point. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Try out the trial to see if it fits your needs. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

We currently use them to monitor the uptime and performance of our backend environment, as well as using their Real User Monitoring to give us information about performance on the frontend.

We get pings from newrelic whenever important events occur; like traffic spikes, a large number of errors, or performance of one of our critical pages falls below a certain threshold. They give us a lot of piece of mind that if we push a breaking change we'll find out about it right away, and they're also an important tool when we want to optimize performance. Their reports let us zoom into problem areas easily. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Well documented monitoring features, good functionality. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Web interface was quite clunky and cluttered. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Consider Rollbar or Skylight as alternatives if you are looking for simple performance and error monitoring for a Rails app. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Monitoring the performance of our Rails web app. New Relic helped us identify choke points in our code. Review collected by and hosted on G2.com.