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New Relic Reviews & Product Details - Page 35

New Relic Overview

What is New Relic?

New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and the software life cycle. There are an estimated 25 million engineers in the world across more than 25 distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and predictable user-based pricing. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.

New Relic Details
Product Website
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English
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Product Description

New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software.

How do you position yourself against your competitors?

New Relic is the most powerful cloud-based observability platform built to help engineers create more perfect software. It includes a Telemetry Data Platform to ingest, analyze and alert on all your metrics, events, logs, and traces, Full-Stack Observability to easily visualize and troubleshoot your entire software stack in one connected experience, and Applied Intelligence to detect, understand, and resolve incidents faster.

There are five main things that make New Relic different:

✓ Instrument everything with petabyte scale to eliminate blind spots.
✓ Observe everything with unprecedented visibility into your entire estate.
✓ Harness AI & ML to detect failures quickly and reduce alert fatigue.
✓ Build your own tailored visualizations and tap into an ecosystem of custom apps with programmability.
✓ Predictable, usage-based billing that is easy to manage.


Seller Details
Seller
New Relic
Company Website
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@newrelic
68,477 Twitter followers
LinkedIn® Page
www.linkedin.com
2,827 employees on LinkedIn®
Ownership
NYSE: NEWR
Total Revenue (USD mm)
$599
Description

The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.


Kasey K.
KK
Overview Provided by:

Recent New Relic Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"very good by default setup"
Very well tailored for a quick productive environment
SG
Sanket G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best APM tool for web and mobile application"
Application Performance Monitoring (APM) is fantastic tool. It gives us lot of insights from our production applications. We make decisions of infr...
Кристиан .
К
Кристиан .Enterprise (> 1000 emp.)
5.0 out of 5
"Best Monitoring Solution out there!"
The most comprehensive and full monitoring. Nothing comes even close to the amount of monitoring that is allows!
Security Badge
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0 people requested security information

New Relic Media

New Relic Demo - Telemetry Data Platform
The single source of truth for all your operational data ✓ 300+ agents and integrations, including OpenTelemetry, so you can ingest and store all of your operational data, including logs, in one place ✓ Query with lightning-fast response times ✓ New Relic One + Grafana Dashboards ✓ R...
New Relic Demo - Full-Stack Observability
Visualize, analyze, and optimize your entire software stack from one place ✓ Monitor your distributed services, applications, and serverless functions, no matter how or where they’re developed ✓ Understand what’s happening in your infrastructure, cloud resources, containers, and clusters ...
New Relic Demo - Applied Intelligence
Instantly detect, diagnose, and resolve issues before customers notice ✓ Proactively detect and explain anomalies ✓ Reduce alert fatigue and prioritize the issues that matter most ✓ Diagnose and respond to incidents faster
New Relic Demo - Debug faster with Pixie
Drill down into services without modifying source code, giving you: ✓ Live debugging with no sampling. ✓ Real-time service, DNS, and network flow graphs to show intra-cluster communication and latency. ✓ Flamegraphs to see slow-running code and cluster resource consumption.
New Relic Demo - Get instant, no-code observability
Pixie auto-telemetry monitors every service instantly. And because Pixie is language-agnostic, there’s no instrumentation expertise needed. With Pixie and New Relic's Kubernetes integration, you'll get detailed performance data for: ✓ Kubernetes infrastructure and events ✓ Prometheus metri...
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484 New Relic Reviews

4.3 out of 5
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4.3 out of 5
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4.3 out of 5

New Relic Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for New RelicQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Internet
AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

New relic gives great overview on the application performance as well as good drill down to the details on the possible performance bottlenecks Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The service is a bit on the more expensive side and the pricing isn't that clear either Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Identifying possible performance issues on our applications Review collected by and hosted on G2.com.

Verified User in Internet
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about New Relic?

If you're looking to take a quick glance at your application's performance graphs while you're on the go, you can do that here. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Its value is limited because no one would realistically address an issue or do extensive debugging on a mobile device. I feel like they are trying to simply tick the box off that says "Has mobile application", rather than give engineers a tool that they could realistically use to resolve problems. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Use the desktop version with all of the tools. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

I'm able to maintain an eye on application performance when I'm out and about. That's not a positive thing, because it kinda messes with the whole idea of work-life-balance. Review collected by and hosted on G2.com.

Ashley S.
AS
Jr. Front End Developer
Internet
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

I like that New Relic keeps me in the loop in regards to what's happening with the applications my team has created. Anytime there's something wrong, I can go in there and start figuring out what the problem is. I also really like the weekly recap emails that let me know the overall health of our apps and any issues that we had during the week. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

I'm a newer user so I sometimes find New Relic a bit overwhelming. I like what it does, but haven't figured out all of the places that I need to go in order to find what I'm looking for. I wish there was a better on-boarding process. In general, I only go into New Relic if there's an issue, but I'd like to start using New Relic on a daily basis to keep tabs on our sites and applications. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

I'm not sure what other products are out there, but New Relic does a fantastic job of notifying my team when there are problems with our servers or apps. This is the first company that I've worked at that has had tracking like this, and now I don't know how any company could operate without a product like New Relic. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Anytime we start having a problem with one of our apps, I immediately log into New Relic to see if I can determine what the problem is. New Relic helps me narrow down my diagnostics so that I can fix the issue faster. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Easy to use and a lot valuable insight and reports Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Some apm agents need improvements.. but over all good Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Bottleneck and performance Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Great default dashboards and metrics get collected and created without you having to do much work at all, very easy to setup and get going! Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The price per unit is very high, this makes the tool more suitable for larger enterprises with a big budget vs a small startup Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

If you can afford it, it's definitely worth the investment Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Deep dive into application performance, being able to understand exactly what is causing a spike in application performance that affects customers Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Easy to set up and manage, great alerting Review collected by and hosted on G2.com.

What do you dislike about New Relic?

A little expensive, but well worth the money Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Proactive issue discovery, the ability to easily gather stack traces Review collected by and hosted on G2.com.

Phil A.
PA
Director, DevOps
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

It''s basically hosted selenium so our existing tests work Review collected by and hosted on G2.com.

What do you dislike about New Relic?

No dislikes other than perhaps cost. The checks/mo cost are a bit on the higher side. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Advanced monitoring of our website status, allowing control of the browser to do things like log on and check various parts of the site which trigger different back end components. Review collected by and hosted on G2.com.

Jorge A.
JA
Co-Founder & COO
Computer Software
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Drill down into information is pretty easy and useful, slow query log analysis is awesome, also the fact that you have insights in your server and in your user's browser at the same time. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Installation is a little bit complicated, specially in linux, and you don't always get the same result, none the less you are using the same linux distribution and you follow the same steps. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Contact an executive, they get much better deals than the web page Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

We have increased our SLA from 98% to 99.99% we understand better our infrastructure and that allows us to offer a better service. Review collected by and hosted on G2.com.

Victor H.
VH
AngularJS / Ruby on Rails developer
Warehousing
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

I like the interface, it is nice the free option is also good, the admin dashboard is good because it has good charts and you can turn on / off the things you want to show or hide from the chart. It shows the controllers and models and other consumption metrics which is very good. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Well, they are not doing anything to help developers to determine where are the +1 queries issues, or memory issues, that's why I switched to Scout. The monitoring options should have some text explaining what means each one, for example: What does mean "Ruby VMs"? How do I know if this is having issues that affect my app? It could be hard to understand those concepts. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Do not use it to debug memory issues on ROR Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

I only use this app to check what are my most expensive controllers, models (loading speed). Review collected by and hosted on G2.com.

Rahul N.
RN
Senior Engineer
Computer Software
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

New Relic is an excellent solution for monitoring the web services/applications, New Relic enables us to measure activity at the macro and micro levels. Really like the NRQL's intuitive construct for its ease of use. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Haven't quite understood the APDEX usage and find it misleading at times Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

The product is definitely worth the money Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Using a combination of APM, Insights and Synthetic offering to monitor production services and proactively take actions and generate metrics for application availability Review collected by and hosted on G2.com.