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New Relic Reviews & Product Details - Page 34

New Relic Overview

What is New Relic?

New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and the software life cycle. There are an estimated 25 million engineers in the world across more than 25 distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and predictable user-based pricing. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.

New Relic Details
Product Website
Languages Supported
English
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Product Description

New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software.

How do you position yourself against your competitors?

New Relic is the most powerful cloud-based observability platform built to help engineers create more perfect software. It includes a Telemetry Data Platform to ingest, analyze and alert on all your metrics, events, logs, and traces, Full-Stack Observability to easily visualize and troubleshoot your entire software stack in one connected experience, and Applied Intelligence to detect, understand, and resolve incidents faster.

There are five main things that make New Relic different:

✓ Instrument everything with petabyte scale to eliminate blind spots.
✓ Observe everything with unprecedented visibility into your entire estate.
✓ Harness AI & ML to detect failures quickly and reduce alert fatigue.
✓ Build your own tailored visualizations and tap into an ecosystem of custom apps with programmability.
✓ Predictable, usage-based billing that is easy to manage.


Seller Details
Seller
New Relic
Company Website
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@newrelic
68,477 Twitter followers
LinkedIn® Page
www.linkedin.com
2,827 employees on LinkedIn®
Ownership
NYSE: NEWR
Total Revenue (USD mm)
$599
Description

The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.


Kasey K.
KK
Overview Provided by:

Recent New Relic Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"very good by default setup"
Very well tailored for a quick productive environment
SG
Sanket G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best APM tool for web and mobile application"
Application Performance Monitoring (APM) is fantastic tool. It gives us lot of insights from our production applications. We make decisions of infr...
Кристиан .
К
Кристиан .Enterprise (> 1000 emp.)
5.0 out of 5
"Best Monitoring Solution out there!"
The most comprehensive and full monitoring. Nothing comes even close to the amount of monitoring that is allows!
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0 people requested security information

New Relic Media

New Relic Demo - Telemetry Data Platform
The single source of truth for all your operational data ✓ 300+ agents and integrations, including OpenTelemetry, so you can ingest and store all of your operational data, including logs, in one place ✓ Query with lightning-fast response times ✓ New Relic One + Grafana Dashboards ✓ R...
New Relic Demo - Full-Stack Observability
Visualize, analyze, and optimize your entire software stack from one place ✓ Monitor your distributed services, applications, and serverless functions, no matter how or where they’re developed ✓ Understand what’s happening in your infrastructure, cloud resources, containers, and clusters ...
New Relic Demo - Applied Intelligence
Instantly detect, diagnose, and resolve issues before customers notice ✓ Proactively detect and explain anomalies ✓ Reduce alert fatigue and prioritize the issues that matter most ✓ Diagnose and respond to incidents faster
New Relic Demo - Debug faster with Pixie
Drill down into services without modifying source code, giving you: ✓ Live debugging with no sampling. ✓ Real-time service, DNS, and network flow graphs to show intra-cluster communication and latency. ✓ Flamegraphs to see slow-running code and cluster resource consumption.
New Relic Demo - Get instant, no-code observability
Pixie auto-telemetry monitors every service instantly. And because Pixie is language-agnostic, there’s no instrumentation expertise needed. With Pixie and New Relic's Kubernetes integration, you'll get detailed performance data for: ✓ Kubernetes infrastructure and events ✓ Prometheus metri...
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484 New Relic Reviews

4.3 out of 5
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484 New Relic Reviews
4.3 out of 5
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4.3 out of 5

New Relic Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for New RelicQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Clear time series presentation for monitoring application performance. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Can be expensive to deploy across entire cluster. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Consistency of performance for customers. Understanding of impact of releases. Review collected by and hosted on G2.com.

Aaron S.
AS
Senior Software Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Breakdown of request time spent in various layers (application code, database, etc.)

Error rate and response time monitoring.

Alerting and ability to hook up to multiple channels (PagerDuty, Slack, email) Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Alerts don't include graphs (like DataDog) and often the graphs are helpful. Can be hard to configure alerts to quickly subside. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

While expensive, the window into your application that New Relic provides is a huge value add. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Proactive monitoring and alerting of our web applications, as well as mechanism to dive deep into drivers of application performance. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
What do you like best about New Relic?

The fact that it is super easy to set up and the alert notification integrations are very handy. We use emails and the slack integration. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

It would probably not be work paying for by itself, but we are using the NewRelic APM package. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Uptime monitoring and 'on-call' alerting to downtime. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

This product has the most critical features that have saved my bacon multiple times. Without New Relic I would have probably been fired for not figuring out what was wrong with critical client production sites. The Java profiling tools were the best I've ever seen. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

There's such incredible depth to this tool that it is nearly impossible to figure out all the ins and outs without extensively using it for months at a time. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Try it first, everything pales in comparison. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

I have been able to address direct and user errors by determining the slowest behaving pages and application calls and queries that have an immediate user impact in performance. This prevents customers from leaving the site out of frustration. Review collected by and hosted on G2.com.

Verified User in Sporting Goods
AS
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Having application monitoring is crucial to understanding how a system is performing, and understanding why it's performing this way. I use the transaction trace the most to find slow transactions and their cause. I also use the database section for long-running queries to find optimizations. Errors are also helpful to see what kind of errors users are seeing. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The UI can get a tight. Many layers of stack traces are hard to display. Also, the data is not "up to the second" fresh. It takes a few minutes to watch the charts update. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

We solve performance issues and exceptions in production using New Relic. Often, new relic points right to the problem if we know where to look. We've been able to find issues in minutes that would have taken days to find without monitoring. Review collected by and hosted on G2.com.

Jyoti T.
JT
Software engineer
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

New Relic enables its customers to realize extensive savings in time and money as it streamlines everyday business operations. Distributed Tracing support will let you track a user request through every service in the chain and more easily discover latency issues, path errors, and performance bottlenecks. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

No such dislike. Application setting up is a bit complex. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Take free trial to test application performance at least once. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Application performance used to drop at peak traffic hours. New relic helped to find the exact MySql database queries that were consuming most of the CPU. We traced and resolved all such database queries and functions. Now application performance is far better. Review collected by and hosted on G2.com.

Ben M.
BM
Head of Development Technologies
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

You can effortlessly drill deep down into the code of a web application to find out things like where the most time is being spent by the server, what's using up the most memory, how much time is spent in certain functions throughout the lifecycle of your application, etc. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The pricing can be prohibitive for freelance developers. You often need other tools to go along with NewRelic in order to fully troubleshoot a problem, but that's to be expected with an APM. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

If it fits in your budget, it could be an indispensable tool to maximize your application's performance. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

We need regular insight into how our applications are performing and tools to use to track down performance issues. NewRelic provides these tools and lets us focus on actually improving performance instead of figuring out how to troubleshoot performance issues. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Absolutely love the APM. It's always quick to find out exactly what the problem is. Also, deploy lines are great for helping diagnose performance regressions. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The fact that the servers product is deprecated and the front end monitoring is poor at best. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

New Relic helps us to diagnose performance bottlenecks. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

The easy to configure GUI allows us to manage and prioritize the information that is most useful to our teams. It has proved very useful as an activity monitor allowing us to priorities channels for our customers through their peak usage times. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The only flaw I can find with the GUI is the auto logout timer. We use the UI on a heads up display in the office and it times out every two weeks or so. It would be great if there was an option to bypass this. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Real time monitoring and analysis of customer traffic while maintaining a performance baseline. Review collected by and hosted on G2.com.

SUKUMAR E.
SE
Specialized IT Consultant
Information Technology and Services
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Ease of implementation, adaptable to current and future requirements. Change implementation is easy. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

New relix is a comprehensive toolwoeks well in most of the scenarios, could have been agentless. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Reporting KPIs on custom dashboards Review collected by and hosted on G2.com.